Croma Complaints & Reviews

I am vikash sharma. I purchased croma washing machine around 1 year back. There is some problem occur with its spin tub. I register my complaint on 20.10.2015 one service engineer Mr. MANIKANDAN([protected])visit on 22.10.2015. He told me one part need to be change which is to be come from head office in this process it will take 7 days .After that i called many times croma service center my problem still not been resolved as on date i.e 04.11.2015....

Dear Sir, I am having a EGV Gift card of Crome but i am unable to redeem the same because on the website of Croma the payment mode of Gift Card was removed by the Company before one week and it has been shown in the website of Croma that the Gift Card can only be redeemed through our store but when i visited to the store situated in the Pecific mall, Kaudhambi, Ghaziabad they said to me that the Gift card will be redeemed on the website,...

I purchased laptop HP Pavilion 13-A201TU x360 at Rs. 55, 499/- i.e. MRP of Rs.57, 999/- less Rs.2500/- discount from Croma Punjagutta, Hyderanad store on 23-Oct (Inv No. SLF02A[protected]. To my surprise when the laptop was delivered, I saw MRP on the box was Rs.57, 109/- which means I was sold laptop higher than the MRP and then given discount....

Dear Team

I have booked the Panasonic AC 1.5 ton in TATA Croma, Mount Road Chennai on 1st Nov'15. They have promised to delivered the product by next day but so far product has not been delivered. I have called more than 5 time with store but they said product will be delivered over the night. Yesterday i got the call from delivery person around 10.15 P.M for delivery, but i have given the time to deliver between 7 to...

After purchasing a 1..5T Split AC from Blue Star brand from Croma on Saturday 24th Oct, its been more then a week many technicians from Blue Star visited our home installed, checked and repeatedly repairing the unit but not ready to replace with new product although it is just purchased and new unit. Every day they are just wasting our time and we have been requesting and visiting their service centers, logging complaints on phone etc. but...

Hi, On 14th Oct 2105 i ordered JBL MX150 ipod dock from CROMA online site for store pickup. after visiting store they told me its not in their stock and the will refund me for the same. My order Number is 220671 and invoice Number is SLA021EC0000099 But for refund initiation i called customer service many times. They used to say we have escalated the issue within 24hrs yours request will be processed. After this i called them 4 days...

Rajagopal plot no.3 anjenayar nagar, katcherimalai water tank, zameen pallavaram, chennai 43 with respect to servicing of my ifb dish washer machine, which i bought on[protected] for which i booked many complaints and no person have attended the fault . even the last fault complaint should be open but ifb and your company is cheating us without repairing it you have closed the service call. -- i request you to attend the fault...

Hi,

On 13th Oct 2105 i ordered Nexus 6P from CROMA online site. I cancelled my order on 15th Oct 2015.
SR[protected]
Their online cancellation was not working so through Customer Care i made it cancelled. But for just cancellation of my order i have to call 10 times and for refund initiation i called many times. They used to say we have escalated the issue within 24hrs yours request will be processed. After this...

Extremely poor service. Croma service centre engineer has taken part from the a/c assuring that it will repaired within 3-4 days. Its been more than 20 days there is no revert. After repeated calls to the service centre, they have reverted that they will give back Rs. 11000 depreciated value as this model is discontinued. I have purchased croma AC 0n 11th Nov, 2012 for Rs. 27990. Also, they are not returning damaged part. I would request...

I have placed an order of "Croma 3G Tablet" Croma Retail on 14th Oct. Order Number: 220933 (Ref. No.:SLE006EC0005892)

After 5 days my product has not dispatched. So, I have contact the customer care they said we are processing your order so please wait for another 2 days for dispatch.

After 7 days, the product is not dispatched. So, I have posted a Complaint on Twitter / Facebook Page of Croma.br...

I had purchased the foot massager from croma online website on 14 th oct and made payment through credit card and i got shocked that product not available with them, and finally they had cancelled my order on 17th but till date i had not received the refund and none of them are called me on this issue but i had customer care more 30 time but i had not received any positive response from them my question is
1. If they dont have stock...

I had purchased this product on 12.12.09 along with an extended warranty until 11.12.12
The machine was making noise for which I lodged a complaint. This was attended to and the technician in his report, Job order # 191593 dated 17.10.15 for claim # 186007 stated that the machine fan motor needs balancing in the WORKSHOP !!
He has carried out temporary repairs only.
Following up, I spoke to the following in customer carebr...

I placed an order ( Ref. No. SLE006EC0005764 ) for Bajaj OTG 34 L 3400TMCSS Digital on CROMA online store. I received the OTG, but I noticed the handle was damged which I reported to customer care on 08 Oct for which I was assured action in 24-48 hrs but till now I have not got any response to my concern in spite of repeated reminders. I had to take up this matter here so my concern is addressed.
I got a call on 17th Oct regarding...

I have purchased a Croma Refrigerator of 250 Litres 5 STar CRAR 2368 Model from Croma Store at Velacherry Chennai on 27th October 2013 bearing invoice SLF02A[protected] with a Replacement Warranty of 2 years and 5 Years for the Condenser Warranty. I have been complaining from past 1 year about the problems that i have been facing, every time a service engineer used to come say that every thing is working fine, but on September 29th 2015...

I gon croma shop to buy samsung j7 gold i saw the demo peace of gold samsung j7 and i ordered it and i had paid the bill by debit card after paying the bill they are saying gold colour is not available we hav only black colour .on that day i had waited almost 4 hours in shop itself becoz they told they will bring from other branches.but they didnt .after that they asked 2days of time to deliver. but they didnt.after that they asked more two...

I had lodged a complaint on 7th of October for my 1.5 tons split A/C . The technician visited me on 9th of October and informed me that the copper coil needs replacement. It's been 17 days now I have been calling the customer care number everyday to ask when it will be replaced? The executives there are not able to give me an answer and always request for 24hrs or day end for my problem to be resolved. However, nothing has been done....

I purchase one LG Television in August 2013 from Croma, Saket store, New Delhi. 2 year extended warranty was sold without informing that it is Cromas inhouse service station. I have been facility problem with my Television for last one year and have complaint at Croma several time. They have serviced the TV several time but problem has not been completely resolved till date. This time it is even worse that service guy just blamed...

I have croma gift card rs 500 no [protected] which is valid for 365 days. Now they said that it valid for 90 days and it is expired. So by offering gift card company is misleading customers and clear case of cheating . Terms and conditions written on back of card is not follwed by world best brand name TATA. SHMEFUL...

Croma is fraud. Don't get carried away with the word "TATA Enterprise". Croma, An infiniti retail is bull company and is making money through Fraud offers. I saw a heavy discounted deal on a product and ordered it on 15th October 2015. Order ID is 221316. I started following up and every time i got a response that order will get delivered in 7 days. Finally after 7 days i got a call that order has been cancelled as there is...

Hi, Very bad experience for sony company I am obtain new Sony Xperia E4 Black date 12th Oct 2015 buy croma Pimpri Pin no:411018 within 10 days my phone dead . We need replace my phone /pull back my full amount please responded my mail urgent base . Also provided higher authority Mail Id & contact no very bad service by sony. Retailer Invoice No:-A038 TIN :[protected]V WEF 19.08.2006 CST:[protected]C WEF 19.08.2006 INVOICE NO:SLF02A[protected] Buy...