Croma Complaints & Reviews

Hi, Again this is my second time in this year and last three months. I have purchased a 1.5 ton Croma window AC last year in June. It turned out to be faulty this year in May it took me 15 days to get that repaired after chasing these guys on a daily basis. Now again the AC has developed a fault as its a manufacturing fault and the cooling coil needs to be changed. I registered a complaint their technician came after 5 days and then said...

I gave my lenovo laptop for charging problem repair at croma south ex delhi on 31st august under extended warranty. 10 days later after complaining to the helpline no. I received a call that I should go and meet the service centre directly as they need some confirmation about payment for repairs not covered under warranty. When i went there i was told that only verbal confirmation on telephone was required and this was clearly told to the...

Date-14.sep.2015 my name is nishchal kumar singh. as i purchased hp laptop from the croma retail store, escon temple road, on 15 august 2015, sales manager told me that he will provide me all the softwares only after 25 august i agreed on that today i went there with my laptop i asked the salesman to provide me the softwares that he told me at the time of the purchase but now he is giving excuses like - 1. do you bring your charger . 2.do...

This is the worst experience till now where I have been repeatedly calling Croma customer service for leakage in my washing machine. The only answer I get is, the technician will be visiting before 7pm or in 24 hours. No one has visited and I am chasing the customer every alternate day. The customer car keeps apologizing but aren't doing anything. I have no clues how to get my machine repaired....

I purchased Panasonic 6.2kg washing machine from croma (Central Square mall, Vadodara, Gujarat) on 5th Aug'15. The sales while pitching the product said it has 10 years warranty. After 2 days from product delivery at my residence, the Panasonic technician came to give demo of the product and fill up the warranty card. I was surprised to hear from the technician that the product has only 2 years warranty. He also said that the Croma must...

We had purchased LED TV in 2012 from croma of "CROMA" brand, however, due to some problem it was not working properly during Aug 2015 for which we complaint at call centere. Though it took long time, but the part which had the problem was not available at local store and so they replaced the wholepiece of LED TV to us. My previous complaint is fully resolved and we are as a customer 100% satisfied with CROMA, Himalaya Mall, Ahmedabad stores...

We purchased a Aquaguard water purifier and Microwave Owen on 15th August. We have not received the delivery the Microwave oven yet. We spoke to 1800 customer care, the store manager Narendran all of them said will get back however we have not received any proper response on when will receive the product from Croma yet. We have done many follow-ups with the Manager Narendran and customer care however we are being failed on every attempt....

My croma semi washing machine spinner stopped working and it is under extended warranty. I registered a complaint on 26th of August 2015 and till now no service person has turned up. I keep calling them daily and all they say is within 24 hours a technician would be visiting. But nobody turns up even after repeated calling. I think extended warranty from CROMA is a big fraud. Please donot take extended warranty from these fellows. They keep...

I wish to complain about your led product Model-CREL7145 SR -CREL[protected]. I am complaining because since product recieved im trouble with disply issue. When I first learned of this problem, I contacted your customer care and registered complaint against the warranty about the same issue . Call no. MUM130914FS00104. but no one contacted yet. I believe that this response is unfair because my product was warrenty...

Hi I am prashanth currently residing in Bangalore and a very loyal customer of croma till now, , , , , but now after the problem I faced the customer care service I will never ever purchase anything from croma and never advise anyone to purchase from croma...infact I was such a loyal customer that I had purchased my tv, laptop, airconditioner etc but for a microwave oven which was of croma brand spoilt their reputation completely ...it has...

I purchase Samsung LED 81cm 32F5500 on 11th January 2014 from Croma (Bangalore) with 2 Years Extended Warranty. The OEM Warranty got expired during Jan 2015. Post the Warranty expiry the unit has been faulty 4 times and all 4 times the issue is same i.e. the LED Panel goes faulty and doesn't show any display. Although Croma has replaced the LED Panel 3 times but now the same issue has repeated 4th time 2 weeks ago. This is becoming...

I purchased an HUL Pureit water purifier on 5th June-2015. There was a 5% cash back option if purchased using ICICI Debit Card & were told cashback would be credited on 7th August.till now it hasnt been credited.I have already lodged a complaint via mail to Chroma.But no reply. On enquiring with friends it turned out this is a common practice. About time such malpractices are brought out and made public. Invoice No:SLF02A[protected]...

Ihave purchased a refrigerator from Sion Mumbai on 16 Jun 2014 for an amount Rs. vide croma invoice no. against 04 years warranty. After 2 month (Approx) the heavy short circuit has been expeirence in the product due to that the main supply breaker of the house along with subbreaker tripped off. After compalint the croma technician visited and told that the the lamp filld with water being lighting ckt in the pessimisms of ice chamber. I insisted...

Buy on 10:03:2015 4:32 pm, model - Croma 3G Tab 17" CRXT1125Q My tablet consume power very fast before auto off and seen two virus before off. I try by charging but charging also show only 3 second on off screen without increasing power. How to repair as my resident is at Manipur ( Imphal )...

Hi! My name is Mayur Kataria, I have purchased Croma Washing Machine Invoice No.SLF02A[protected]. Product Name- Croma W/M Semi 7Kg, Mod.No.CRAW2100 on 21.6.2015. Since the time i have purchased this machine in last two months i have to repair the machine 3 times. also every time ur technician repairs and the same problem occurs. Your technician Mr Rehan visited my house on 17.8.15 and repaired the machine 3rd time, But broke the drain...

I have purchased Washing Machine of Croma brand and it's under warranty period. I have called many times at your call centre and they are saying only one thing part not available, and no one knows when the part will be available. This us what service is we expect from this brand. If you are not getting part. So replace the machine.. It's not customers fault if part is not available. Please resolve.. This at earliest otherwise I have...

This is to bring in your notice about my pathetic experience about Croma product that I recently purchased from your store at Pacific mall Gaziabad. I bought this microwave on my wife's birthday as she is very fond of cooking but I never knew it will be such big nightmare to buy one of your product. Now I regret on why did I buy such expensive one such a special occasion. I bought this piece of junk on 23rd July 2015, and from 29th July...

Hello Sir This is regarding the compaint I have registered with Croma almost 3 weeks earlier. My name is Sakshi Garg, and I have a Croma S/AC 1T 5* CRC7460 PAC purchased on 06/02/2015 ( It is under warranty) on the name of GAURAV SRIVASTAV I have been filling complaint continuously from last 3 weeks and i am calling customer care daily that there is an E2 problem in AC. The first time, after 3 days a technician came and corrected...

I had purchased LED TV of 'CROMA" brand during nov 2012 and the warrenty is up to nov 2016.Since it is not working and not getting on I lodge the complaint on their toll free no. on 29.7.2015. Till today eve on 6.8.15 after giving daily reminders there is no service man to solve our problem. Since our LCD is covered in warranty they do not care it seems. Dailky in morning they are saying by eve. the tech.team will come. Friends beware...

I have been facing problem is ac breakdown since summer start. I purchased a split ac from Croma Pacific mall Ghaziabad in march 2013. I bought with 2 year manufacturer and 2 year extended paid warranty. Since march 2015 till date I have raised 6 complaint for ac. Everytime they ask for 3 days to come and take 1 week minimum. Hence my 3 month of summer have been wasted in raising complaint and then waiting for resolution. For croma...