Croma Complaints & Reviews

A complaint for the refrigerator was registered a month ago, I have called up more than 10 times, visited the store 3 times, called up area manager Gurmeet 5 times but the issue is still lying unattended. The entire system is totally rotten, the staff employed is absolutely inefficient, they need to be kicked off immediately. Vijay Singh [protected]...

Dear croma, I have purchased a Croma Washing machine front loading on 01/01/2014 from Infiniti Retail Trading as Croma, A-104, Pusa Road, New Delhi for Rs, 20290/-.This is still under the guarantee period of 2 years. On 13th July, 2015, when we switched on the machine it did not start. We called the Croma Customer care number and told them about the problem. On 14th July, the technician came and told us there is some problem in the...

Sir, 1. I have been quite frequent to Croma, both in Rohini and in Kamala Nagar. But sorry to say that the Retail invoice I get is a miserable one. Uselessly it is a narrow strip of paper longer than an A4 size paper. Worse still, what is printed is evaporated with two days time and so it is of no use for accounting. I would like to get a decent Retail Invoice for the items I had bought at 3:49 pm on 03.07.2015. My mobile number is [protected]...

i purchased a croma washing machine in 2013. i got 2 years warranty for the same. i registered a complain on 30th of june 2015 for a problem. now the scenario is such that i called again and again then a service man came on (7th or 8th of july 2015). he told that machine has to be repaired at service station. for that company's vehicle will pick-up. then again no response from CSD. then i again called every now and then. and finally...

Good Morning Gentlemen, We purchased a Lenovo TAB2 A7-30HC from Croma, Indiranagar, Bangalore-560038 (A045) on 24-Jun-2015. We purchased a Tata Docomo SIM Card and due to unforseen circumstances on Docomo's part, we were able to get the SIM Card activated only on 11-July-2015. Even though the SIM Card works well on other phones, this Lenovo TAB is unable to detect the SIM, cannot detect the Network or the Wi-fi connection I have...

We bought one AC 1 ton 3 star from CROMA last year. We are facing regular problem from last three months. You can check the complaint Status, Mobile No - [protected]. We are not happy with the service team. Even after regular reminders we are facing this issue of not cooling from last three months. The only way left us to register a case against croma in consumer forum....

I have purchased Symphony cooler from croma on 10th May 2015 which will delivered on 12/13 may 2015. As per the Symphony advertising and croma re-presenter descriptions this cooler has an functionality to control the humidity. This product will reduce the humid from the air. My grand mother has some breathing problem and if the product helps to control the humidity its good for her health. This is the only single reason to buy this...

I have a problem with my croma led tv and raised a complaint regarding the same. first time they did not even register the complaint, second time they closed the complaint without action and third time, I have been constantly following up, but still I did not get anyone to look at my complaint....

Today at 3:30 PM This is Aslam from Chennai. Purchased a mobile phone Sony Experia Z1 from TATA chroma Mount Road with Extrended warranty. I had some problem with the phone and approached the CSD for help. They guided me with claim ID no. 171387 and asked me to hand over the phone to one Mr. Ashok in Clarity Services for repair. The same was done and on 8th June and Ashok called me and said the phone cannot be attended there and it needs...

Hi. I have purchased Acer laptop from DT Mega Mall Croma Store Gurgaon on 5th July 2015. I am worried about that they make me fool and give me wrong information about that laptop when I purchased it. So in future I will not purchase anything from your store and suggest to other people please do not purchase any item from Croma. Regards. Sarvotam Parkash...

I purchased a mobile phone from a Tata Croma store at airport in Mumbai in July 2013 (whilst on HolidayIndia in ) After returning to the UK and using it for a few months the battery failed. Coma would not refund me my money. I sent the battery back to them as requested for a replacement. 12 month later they still have not compensated/replaced it....

I bought A Split A.C of Croma on the dated 17/06/2014 & with in a year i find Airflow Problem so i register FREE services Complain (DEL170615FS00064) on the dated 17/06/2015. Company's Mechanic Mr. Ashwani ([protected]) visited my place but at that time due to POWER CUT he was unable to check so as per our Conversation he promised to come again but he never visited again and i received messsage from Service center that "SERVICE IS COMPELETED". When...

Sir I had purchased a croma tab CRT 1131 from Pune Aundh Store one & half year back . After the purchase of 6 six months I noticed in its functioning and approched Croma store and they advised to go to one of the service centre i.e Sriram Communications at Kalewadi Phata. Since it was in warranty periods after 8 days i could get back my tab after repair.Then onwards i could notice the tab functioning was not at all proper.From the Last...

Dear team I bought Apple iphone 6 16 gb under invoice no "SLF02A[protected]" on 18/4/15 from croma store Jalandhar, Punjab. I was suppose to get Jabra Bluetooth headset free with it but at the time of purchase it was not available with them so i was told that i will be informed as soon as they get it back in inventory but few weeks passed there was no reply from croma so i waited and at last went to croma store to see the status but...

I had purchased CROMA Brand Mobile CRB2921 in June 2014 from croma store RDC Ghaziabad. Battery of this mobile get faulty within 1 year.This batter is unique so I couldn't find in local market and Delhi Karol Bag This battery is not available in CROMA store, even not in service center .Croma custome center says croma is not selling battery .From Where I purchased this ? Without battery this mobile useless .I am disappointed and feel cheated...

I have bought two Hitachi split AC Invoice no SLF02A[protected] on[protected] form croma Kandivali mumbai. I have been told that I will get three free services within one year. But sorry to inform you that I got only one service till date that to in March 2015. When I have contacted Hitachi customer care center they inform me that you product is out of warranty. I surprised & shocked that Hitachi customer care they have not infrom me in...

I have order for pureit water purifier on 25th june and was committed delivery on 1st july. In spite of regular follow ups my product was not even dispatched..now they say it is out of stock...I guess they r earning money by the way of interest...take customers money and keep it in bank and earn interest and then refund it after some days...worst of service from any ecom company.. Hate it...

Hello sir, I have purchased WD my passport ultra from ansal g.noida store. Hard disk was not working. So i returned it on 7th day of puchase. I am not getting confirm answer from chroma representative when i will receive replaced product and whether it will be replacement or repair. They are keep on delaying date. First they told me 3rd july. Now they are saying 9th July.They are keep on giving worthless reasons like replaced product will...

I bought a Croma 5* AC 1.5 ton on 25th April, and within 2 months it stopped cooling properly for which I raised a service request on 12th June. The technician who visited after a week said gas needs to be re-filled. It has been more than 15 days now, and I have called the customer care 4-5 time, escalated twice but all in vain. I am yet to get the issue fixed. Are you really a TATA enterprise?? What kind of reputation you are building up??...

Dear Sir, This is not actually a complaint, but a request. I wanted a bill receipt regarding the purchase of my Samsung galaxy note 3 neo. I have lost my bill. So it is request to you, to please issue me a bill receipt. Phone details - Mobile phone - SM-N7500ZKAINU Code - *351665/06/660266/0*...