[Resolved]  Croma — horrible experience after buying a croma

Address:New Delhi, Delhi

I bought a window ac on may31, 2014. the ac was delivered on the middle of night next day. i requested at croma to expedite the installation process as i i was in urgent need. I was assured that the ac will be installed by June 2, 2014. Since june 2, i had been regularly calling the cust care at [protected], there is no response i have yet received about installation of my croma window ac.
I first time bought a croma product but the experience is totally non professional and horrible.
i am now regretting buying a croma product.
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Aug 14, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
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Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma
invoice no.SLF02A[protected]
Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We have escalated this issue to the concerned team and we will get back with the closure soon.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma

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