[Resolved]  Croma — IPhone 6S

Address:

400053

I had purchased an IPhone 6 S on Sunday – 20th December at around 4:30 pm in the evening, from your Croma Retail Store in Andheri West by making a payment of Rs.60, 000/-. I was attended by your Sales rep – Ms. Swati I am very disappointed with the way such a big retail store has pushed such an expensive product, when within less than 12 hours a price reduction by Apple was announced. The difference in the price is Rs.10, 000/-, which is a very big amount for me. I would like to know is this the way such a big store guides its customer in providing a world class buying experience. I am sure the new price alert would have been received by you a day earlier, but you still chose to sell your product to your customer. I have been a regular at your store and chose to patronize you over an online store, because I was a fool to believe that I will be getting the best value for my money. But I didn’t know I was dealing with being robbed of my hard earned money in broad daylight. I would like Croma to come back to me on this, before I take it up to the higher authority.