[Resolved] Croma — No resolution to my complaint | |||
Hello, I had purchased Croma LED (99cm) from Croma store at Goregoan - East (Oberoi Mall) on 24th May. And it was delivered by the next day i.e on 25th May, the installation guy (Vijay Yadav) came on 26th May, and found that brackets to install the TV on the wall were missing, so the next day I registered the complaint for the same, but there has been no resolution for my issues since as of 3rd June. It is the third time I have launched the complaint on Croma customer care number, and again I got the same answer i.e the issue would be resolved within 2 working days like the last two times, Please do look onto the matter and deliver the missing brackets of the LED TV as soon as possible so it can be installed. Had high hopes for Croma customer service, but was very disappointed.. Complaint id: SR[protected] Was this information helpful? | |||
Aug 10, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 28, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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