Croma Complaints & Reviews

I have bought a lenovo G50-70 laptop from croma sales, sec-3, rohini.As the model they were showing was having 2GB graphic card in it but it was not having any graphic card in it.The model displayed was having graphic card in it but my model was not having any graphic card.when i approched with my complaint to them they said the model you were looking was diffrent and that cost Rs.2500 extra.Now i want replacement for My product and they...

Hi all, I have bought a laptop (Dell Inspiron 15 3000 series) from Croma store, Preet Vihar, Delhi for Rs 36450/. I asked them if there is any problem with the laptop what will I do, to which they said if anything happens within 4 days, I can bring it to them and they will take care. / I asked them, about the procedure if the laptop is faulty and I get to know it after I reach home. In the response, they mentioned that they would...

Hi, I, Ankur Arora, regular customer of Croma, But sorry to say that in future I will not buy anything from your Croma store and never recommend to any one, it is TATA STORE and I always thought that I am dealing with a brand but I was wrong and I want to say many thanks to your employee that they clear my misunderstanding towards your store, your employees behave like a local shop keeper and I must say that local shop keeper behave more...

Dear Sir As we purchased the Sony LED 56cm from Sion Croma (Infiniti Retail Limited Trading) on 27th of Nov, delivered on 28th Nov, And the same day we found model smaller in our home setup, went up-to shop on the same day, but store manager(Vishal-Mob:[protected]) is very much reluctant to give us the higher dimension, As he gives explanation that, he can not sell the product gain as the seal is broken, (seal was broken by delivering...

This has in continuation to my complaint logged in on 17/11/14 & subsequent follow up multiple times ( reference : GZB071114WS00001 & DEL 171114WS00024) This is highly patehtic that TATA brand i.e. CROMA store is dealing such a way with Consumer like me who has purchased Croma 3G Tab recently (on 26/09/11) from Croma Store - Pacific Mall - Sahibabad (Ghaziabad ) spending my hard-earned money & within 2 months, I had to give the tab to...

I have lodged numerous complaints for my croma split ac 1.5 ton I had lodged a complaint regarding water leakage from wall mounted unit in the month of august 2014, The croma service engineer, damaged the ac display while celaning, because of which the display became non functional since then.I lodged a complaint again for the same.The croma service engineer came and said that the relevant part which is damaged is not in stock and he would...

aaj mene corma surat ghod-dode surat se coma tabe repleacement ke againts me nokia xl dual sim liya jisme aapke yaha karmachari se puchaa gaya ke ish me 4gb inbuilt memory aur 1 gb ram he toa usne ha bola jo me apne office jake dekha tao is me 722 k e asapass ram aur 2gb ram malum hua tao usme muje miss gauide kiya gaya he jankar me vapas cormaa gay maine complaint kiya tao apke yanha karmachari RAZAK, aur MANAGER SHREE BUCH ne galat tarike...

I have raised a complaint for my Sony LCD Issue & Still it was pending from last 50 days. Initially they raised a complaint number SR[protected] & the same with out any fix. Later they have raised a complaint number SR[protected] & there is no response even after regular follow ups from my side & the usual answer which i will get is will fix it in next 24 hours. Finally they arranged a technician after 25 days....

Note : CROMA DELHI Service Center send back CRXT 1125 with out fix When I had handed over to service center it was running under warrenty . I have attached service token scan copy with mail in which local service center mentioned the note . For proof I am attching bills and service token with mail Please do let me know where is consumer fault. I have bought CROMA CRXT1125 tablet with the belief that TATA and INDIAN product services...

I received the product Dt. 21.10.2014 against invoice no. SLE004EC0003995 Dt. 16.10.2014, But did not received the Samsung Starter Kit i.e. utensils of Microwave. Complaint Filed through customer care telephonically so many times since that day. Also complaint through E-mail Dt. 21.10.2014 at 8:01 PM, 21.10.2014 at 8:02 PM, 03.11.2014 at 7:26 PM for which reply received from Croma - for regreting inconvenience Nov 4, 2014 at 6:18 PM and till...

I Deepak Sharma [protected] visited for last two days in CROMA Amritsar for purchase a Mobile handset.But every time Bajaj exceutive and Croma staff not respond properly regarding product..Toady 07.11.2014 at 5:00PM i viisted Croma amritsar Mall Road and ask for Mobile and after so many discussion Ishan Sharma very low skll person from Bajaj finanse aked me to but product which i want..I selected so many mobile but all are rejected by him...

Hi, I have brought samsung LED TV at croma and it is now not working. A technician from croma had come to my place after i had registered complaint. He said TV panel has to be changed and it may take 10 days. Now one month is over and still they are no responding properly. I tried to call so many times and they are not responding properly. Please initiate a action on them and avoid such thing in future. Thanks, Dileep shetty [protected] COMPLAlNT...

Last time when Croma TV broke down, Croma service took 7 months 25 tele calls and Rs 8000 to fix it. As the luck may have it TV broke down again within three months. I am guassing now and it is already 10 days waiting for service. service no ban311014fs00002....

I wanted to by a DVD Player with fm/am Radio so I went to Croma Store Oberoi Mall, Goregaon Mumbai on 4th Nov to check out the model which I had seen on their online site -" Croma Portable Dvd Player EY3010", However, I was told that the model has been discontinued however it may be available online. I placed order same evening and was asked to be collected within 48 hours from the store as home delivery was not available at my pin code which...

I have purchased a LG SMART TV 42cm from Croma Electronic Mega Store cetrre square, vadodara on 10/08/2014. I was told by the store employees that I will be getting a 5% Cash back if I use Axis bank debit card. So I did the same and I used the Axis bank Debit card to purchase the product. They informed me that within 90 days the amount will be transferred to my account. But till now I have not received any amount. From Rajesh Ishwar [protected]...

We bought a rice cooker from CROMA on 19 oct 2014. Its croma brand 1.2L rice cooker. The rice got burned at my first cook itself, we have given it for repair. After the repair, again the same problem continues. 2 time we have given it to customer service. Still they are repairing the same product. Still they are not replacing their product. I dont understand how the new one get into the repair section. what is the quality? please consider...

we bought this rice cooker on 19 oct 2014. The rice got burned at my first cook itself, we have given it for repair. again the same problem continues. again we have given it to customer service. Still they are not replacing their product. I dont understand how the new one get into the repair section. what is the quality? please consider my issue and replace it....

Sir i have got physical damage in my mobile . that i got broken the touch . and i visited all croma store but i have failed every where, they responded that there is no stock, but it is not fare if you sail the product then you should provide the spare, sir if get the touch screen it will be very greatfull...

I Poonam Kayal of Bangalore have purchased a laplop (lenova) model no G[protected]/422410 bearing serial no.YB04313047 vide invoice no. SLF020A[protected] from Croma, Eva Bangalore-560025 on 15th august 2014.At the time of purchase Crome told that you have been given additional warranty for two years and one year accidental warranty along with one year default warranty and 5% cash back as a independent day gift.In lieu of the said...

I Poonam Kayal of Bangalore have purchased a laplop (lenova) model no G[protected]/422410 bearing serial no.YB04313047 vide invoice no. SLF020A[protected] from Croma, Eva Bangalore-560025 on 15th august 2014.At the time of purchase Crome told that you have been given additional warranty for two years and one year accidental warranty along with one year default warranty and 5% cash back as a independent day gift.In lieu of the said offer...