Croma Complaints & Reviews

Consumer Name: Sumeet Motwani Contact Number: [protected] Product: Croma semi Auto Washing Machine (CRAW 2101) Date of Purchase: 24/10/2014 Warranty: 2 Year Manufacture + 2 Year Extended (paid additional amount for extended) - Complain 1: MUM151214FS00047 - Date of registring the complain: 15/12/2014 - Date of resolution: 16/12/2014 - Issue: The stuffing between the plastic body and metal body had slipped and was touching the...

08.01.2015 K/attn.: Mr. Milind KambleGood Day, Dear Mr. Kamble, Sub: SONY LED 107 cm KLV -42EX410 / Extended Warranty Complain No. 142732 dtd 6th Sept.’14 Further to our mail dtd 5th Jan.'15, two days have passed and have not received reply from you. I request you to resolve the issue ref mentioned sub.I request you to kindly acknowledge this msg and shall appreciate your reply. I shall be going to Croma outlet / Ghodbunder road...

maine navi mumbai kharghar se 2013 me november ac liya tha lekin 2 se 3 mahine me problem aane laga hai maine bahut baar complaine kiya mujhe abhi tak service mili nahi hai abhi tak mera ac reapairing ho raha hai 15 se 16 baar service kar kar thak gaiye hai lekin abhi tak mujhe thik kar ke diye nahi hai mera 3 saal ka waranty me hai please mera problem soul karo mai aapse reuiest karta hu mera naam alimohammad khan hai please reply [protected]...

With this I want to express my deepest anger over the way Croma has treated me .Background is I purchased Croma refridgerator with extended warrenty .Now when I still have 2 years of warrenty cover with me, My fridge developed some serious technical faults .On 22 Dec 2014, I lodged a complaint with them ( number PUN221214FS00004)and its been more than 14 days my fridge is still unattended and not working . No one even cares to contact me...

Order No- 178738, It was placed on 23rd Dec, It has been 8 days. Now the customer care (Sharad, Ref no of talk with sharad on 30 dec- [protected]) is telling me that product is out of stock, if they would have informed me either on phone or on email about it then I could have bought it from the market. Now the phone is not available either with Croma or in the market. Simply refund of money is not solving my issue. Who is going to be responsible...

I am avinash (Mob-[protected]) from pune, I purchased Apple 4S 16GB Demo phone from Mumbai and I am getting an issue with the phone and when I want to Apple servicing center in pune, after diagnosis they told me, its a hardware issue and phone need to replace but after verifying warranty on their apple site they said Its warranty has been expired 6Months back, but I have purchased Pune on[protected] and it was told to me and it mentioned...

We were misguided to buy water purifier (Pureit) instead of RO - even though we have hard water supply and had informed sales person the same. When Pureit engineer came to install, he guided us to install RO. We went for exchange to RO and are ready to pay the difference to Croma store. However, there is no response till now about payment refund or exchange; even though our water purifier is with the store since the past many days. We...

Product name: 7X - 21X zoom CRIA6006 Price: Rs: 1490 Product bought from: Croma Mumbai Airport - 1C, out let no 6, level 2, terminal 1C, CS Complaint: Optical zoom was not working, later found that it has been repaired before I bought. Its not the matter of money its the matter of disappoontment. Kindly inform ur people not to supply defective goods. Reason for delay in supply is coz I didn't find croma store I'm Kochi, KeRama Best...

I had purchased a Croma brand smartphone from Croma store Connaught Place New Delhi on 19 Jan 2014 (Invoice No. SLF02A[protected]. Since then I am getting trouble in it. In the latest problem I have deposited my mobile for repair and also for a new battery for it at Croma store Connaught place service centre on 16 Nov 2014. It is since more than one month i have not received my mobile with a new battery I have asked for. For this I have...

We purchased a Croma tab from Croma Retail Store Nungambakkam Chennai on 24th August 13 for INR 14k. Invoice No:SLF02A[protected]. On use, we realised that the product started showing up intermittent failures of touchscreen. It has been a time wasting journey back and forth to the Deprosys support center since. We took it to croma support and they reinstalled the OS and claimed that the issue was resolved. The product worked for a while...

It was going be such an exciting day, a birthday of someone special and you wanted to gift them all the happiness. I headed to my usual Croma store and bought an Ipad mini, Bose bluetooth speakers etc from this store, the sales girl was so courteous and helpful with a encourage smile on her face, little did I know about the horrible experience that would follow. As it happened someone else also gifted him an Ipad mini and the moment he...

I had purchased a CROMA brand phone (CRCB 2093 dt 29/12/2013) from your M2k retail store vide invoice no SLF02A[protected].. I was not at all satisfied with my purchase as i was feeling misc complaints from the set. Recently their was problem with charging and I was informed at your outlet that you have to purchase the battery.For the last 1 month 1 am trying hard but the battery is not available on your store and also on the service centre...

I have purchased Sony TV close 3 years back and covered with Croma extended warranty. There are horizontal lines showing up and made calls to Croma customer care and the complaint number is 148383. The attended service person has informed that it requires replacement of panel and it will take 15 days to deliver and fix the panel. It has been more than 50 days and the issue is yet to be resolved. I have made numerous calls to Croma extended...

Dear Mam, I had purchased Dell venue 8 tablet from Croma store ( Rohini-110085 branch) on 23rd Nov 2014 at 3:56 pm from till no.3 and bill created by nitesh kumar (Cashier). But i hardly used this dell venue 8 tablet but now front camera was not working and stop charging. I would request you to please advise me what am i supposed to do with dell venue 8 tablet. its only been few days and this dell venue 8 tablet not working. Please...

I have ordered "JBL Jembe 2 Bluetooth speaker" from http://www.cromaretail.com/ site on 20th November 2014 and the order Ref. No. SLE002EC0009833 I received the item on 25th November 2014. I found following issue are in the delivered item, 1. Power adaptor is missing. 2. The box back was not shielded 3. The box looks like too old and seems second hand. Hence I am not able to use the item. On the same day I sent mail to [protected]@croma.com,...

Hi, I have bought a Croma phone online from www.cromaretail.com.The phone has an extremely low volume.The phone ringtone can only be heard at max 2-3 metres away.If I start the music player, a very low volume is heard.The volume is 1/3 of any smart or non-smart phone. The croma customer care took the phone for 15 days for service and now refuse to provide an alternative. The model is faulty and the service is faulty for such a reputed...

Dear Concern, I dont think so any company harass his own group company employee b ut it is happening with me I am an tata employee and i buy the producer on 15th Nov 2014 and as per communication i should get the Dominos Vouchers worth rs. 1000/- within a period of 4 working days but still i am waiting for that even i got the Free accessories kit with my laptop but half of the products are not working properly. now what should...

I HAVE PURCHASED CROMA MOBILE CRCB2124 FROM MULUND STORE IN MARCH 2014, ITSOFTWARE MALFUNCTIONING, NO SERVICE CENTRE AVAILABLE NEAR BY IN DOMBILVILI MOBILE NOT GOOD SUPPORT HELP US TO GET UPDATE SOFTWARE SADANAND B NAIR [protected]...

Dear Sir, We have purchased a mobile on your Mumbai outlet on Dated 16.08.2014 after some time this mobile not work properly for example hang and any other problem. Please tell us the service center near by Hisar and other option please replace this phone. Please solve our this problem. Thanks & Regards....

Hi team, This is with utter dismay that I am writing to you about the poor after sales service that I have experienced with the recently purchased Samsung TV from CROMA, Aundh, Pune, Maharashtra via invoice no. SLF02A[protected] on 26-Nov-14, Wednesday. The purchase is in the name of Amresh Babu. The TV got delivered a day later but the installment hasn’t yet happened (1 week) We have been calling Samsung Customer Care, Croma Centre...