Croma Complaints & Reviews

Dear Mr Joshi I had purchased Croma tablet on 3rd August 2013 with Invoice no. SLF02A[protected]. Around 3 months back there was some screen problem so i approached Croma Store and they diverted me to one of your pathatic Svc Centre (New Mobiel World ) in Ghaziabad near railway station. I handed over this Tablet on 2nd August -2014 with refe job sheet no 1100019 since than i am continously following-up with your service centre /...

Dear Sir / Madam, We are going to purchase products of Sony Bravia 24" HD T.V. from the reputed your store " CROMA" at Malad west branch. The person handling to us Named Mr.Ashish (Sony Branch Staff). The person told to me & my father after explaining specification & other details about the products, we said we will come tomorrow to buy the product. He said you have wested my time & i have to reach virar. How that...

I booked Lenovo Y50-70 (with several accessories) on 18-Sep-2014 after verbal commitment from Croma, J P Nagar, Bangalore executive (Delivery date 28-Sep-2014). After few days, I received a call from Croma that it is delayed by few days. I called store Croma executive (they said that he is Lenovo executive) and also talked to Store Manager. The store manager confirmed me that he will deliver laptop on/before 2-Oct-14 but I have not received...

I have purchased my laptop from Croma (Mumbai Ghatkopar) on 15 th July 2014 Model :G405 S/N : CB 30018902 and one month it worked well, but then suddenly appeared white and black spots on the top left corner of the Laptop. In addition to that, also some vertical and horizontal interferences appeared to the screen . We have convey this issue to Croma but they told us to give it to Lenova service centre . Then one person from Lenovo visited...

My Invoice No.SLF02A[protected], Dt. 09/02/2013, purchased from CROMA, Hyderabad a Split A.C., Brand Voltas, Model: Platina, Product Code: 170647 and Extended Warranty Code: 172866. In the month of March 2014, A.C. was not working with contacting so many higher authorities of Voltas, Croma and Infinit1 Retail Ltd. got repaired the A.C. do not think to get the work done by call center no way. Again I am held up with smart staff of TATA...

I have purchased my laptop from Croma (Mumbai Ghatkopar) on 15 th July 2014 Model :G405 S/N : CB 30018902 and one month it worked well, but then suddenly appeared white and black spots on the Laptop screen. In addition to that, also some vertical and horizontal interferences appeared to the screen . We have convey this issue to Croma but they told us to give it to Lenova service centre . Then one person from Lenovo visited our house....

Dear Sir, I want to bring it to your kind attention that I have purchased a Samsung 40H5100 against invoice no SLF02A[protected] dtd. 23 Sep-2014 (Rs. 52900) Please note that same product is available at Rs. 33978 on other website and same has been updated next day to your staff (RDC, Rajnagar, Ghaziabad) and they have asked us that they will check and get back for the same, but no one has get back so far. Croma is a trusted brand...

I have purchased a Samsung NP-RV-411-S01IN 39cms from Juhu Croma Store, at the time of purchase i had done warranty extension for the same, i was told that if the product was not able to be repaired i would be given replacement or money back for the same. Now since last 4 months i have been visiting continuously to F1 solutions official repair partners for Croma Warranty Extension. And they are not able to repair my laptop. It has effected...

I have purchased a Sony Vaio SVF F15325SN/W TS 38cm from Croma Electronic Mega Store Oberai Mall, Goregaon, Mumbai on 09/08/2014. I was told by the store employees that I will be getting a 5% Cash back if I use Axis bank debit card. So I did the same and I used the Axis bank Debit card to purchase the product. They informed me that within 45days the amount will be transferred to my account. But till now I have not received any amount. From Umesh...

my mobile new but my mobile hanging mobile model-CRCB-2243 IMEI SLOT-1 [protected] IMEI SLOT-2 [protected] so give me advice how can repair mobile and my mobile also hot i am working on qatar and next month come to india give me advice my mail id [protected]@gmail.com...

Sir/Madam, I have purchased a LED 32. TV of VU brand. While delivery, i didnt get the REMOTE for the purchased TV item. I I have placed a complaint and the SR number is SR[protected]. I requested many times for the REMOTE. But they respond that they will deliver the REMOTE but they didnt deliver the REMOTE. I need the REMOTE else i return the TV. Please take the necessary steps for the same....

I have done the biggest offense of purchasing a Philips food processor from the Juhu Chroma store where their over enthusiastic store staff asked me to purchase the Philips processor instead of the Morphy Richards to advance her incentive. Within a month the blender stopped working and I called their call centre. I was asked by that person to visit the nearest store as there have been several complaints about your said model and there is...

Croma executive : I purchased croma phone in May 25, 2014 from Croma retail store, Hotel radisson blue, Dwarka, New Delhi (Product name : Croma M/Phn 3G/Wht CRCB2249) . Since then every day Iam struggling with the phone (atleast 10 times hangs up and every time I need to take out the battery and then insert to on again). If somebody calls me for some urgency, my phone remains switched off always. I am really fed up with this phone and...

Hi I had ordered a lg dishwasher from bangalore rajajinagar store on 28th August and sales person said that it will be delivered in 2days max but that day as not still come for them it's been 14days still they give same reasons and keep seeking time for delivery. I spoke with the store manager chidanand about it and he gives some reason on LG area manager is not responding so it's delaying but it's not a my problem I paid full cash 42k for...

Purchased apple I phone 4 vide bill no. 000000RC[protected] on 03.09.14 at delhi domestic airport at 07.17 pm . I wanted to returned the same n wanted my old phone Sony Xperia back. Please note the phone is sealed n unpacked . I made call to customer care on 04.09.14, as per customer care I need to visit the same stores or near by stores. They don't have store number or senior telephone number of delhi stores to whom the same can be communicated....

Pathetic post sales service offered by croma (A TATA enterprise) I purchased Samsun S4 from croma 1st of May ’13, which started giving me minor problems within 6 months from the purchase date. Finally submitted the phone for repairing at Croma’s outlet in Kharghar Navi Mumbai on the 10 of July ’14 as the extended warranty had started by then. I was very disappointed with the way the representative spoke to me. Very conveniently...

This Tablet charger pin is always having problem. THe service centre in chennai is pathetic and they have a standard answer : " Come and collect your tablet in 15 Days". To avoid this i have paid 450 Rs and got it serviced outside. However i found problem repeated and again i paid another 450 to replace. But this problem is repeated again. Dont know what to do.. Had there been a good authorised service centre- it would have been resolved...

I purchased AC vide invoice no SLF02A[protected] from croma show room at Indrapuram Ghaziabad which offers warranty for 2 years.In addition to this 2 years warranty I was encouraged to get additional warranty for another 2 years. I got that also and so my warranty is for 4 years from the date of purchase[protected]. It is not even 1 year that the Ac is not working. We lodged a complaint with croma customer toll free number which is generaly...

I purchased washing machine 3 years back from East of Kailash, New Delhi branch and still on warranty period. Machine is not working since sunday 24.08.2014 and made a complaint on 25.08.2014 vide Complaint No. 141311, Till today no action has been taken care of. I was told by your executive that complaint will will be attended with 24 hrs. But nothing happened. It's my humble request you to send a technician as soon as possible so that clothes...

Dear Team, I had software issue with phone as my phone was not getting on. I submitted my phone CRCB2243 at 11/08/2014 still I have not received the phone. The deprosys technologies say that the phone is sent to croma head office. I have no idea about service center works as no correct information provided. Other branded phones give quick response to customer complaints but here I need to wait for long time despite correct information...