Croma — No service from croma

Dear sir,

As i have placed a order at[protected] and receive the delivery after two days in very bad and damage condition.
then they said to re-deliver the product after 7 days[protected] without any regret.

Now on[protected] they are committing to deliver the refrigrator on[protected],

If these level of horrible service you are providing no customer will never try to choose croma again ever and i think i made a biggest mistake by choosing croma.

When i try to complaint on customer care .i get no response from your management
Because of all these poor level of service you are providing, I'm feeling very shameful by choosing croma and decide to cancel my order of 79000rs.

I request you increase your service and mind your fake commitment to innocent customers.

Vipul Mehra
Invoice no. slF02A[protected]
[protected]

Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We have escalated this issue to the concerned team and we will get back with the closure soon.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma

Dear Customer,

Trust your complaint with Croma has been resolved.

For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma