[Resolved]  Croma — Samsung A7 Phone _ Customer Service

Address:Bangalore, Karnataka

Croma Indiranagar customer service is the worst. They made us wait at the store for one insurance like 4 hrs and finally now nobody responds. I want to talk to someone senior and responsible about the same. Please take action on such people who treat customers like ( After Product is sold )
I feel sick to visit the store again to beg them to return my phone. Please resolve the issue and also pls tak action on them asap.
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Aug 6, 2021
Complaint marked as Resolved 
Verified Support
Apr 28, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

Dear Sanjanasipani,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear Sanjanasipani,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear Sanjanasipani,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction..

If you wish to get in touch with us for any purpose, please feel free to call us on[protected] or just SMS to 56677 and we will call you back.

Thank you,
Team Croma

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