[Resolved]  Croma — Threatening

Address:New Delhi, Delhi, 110062
Website:www.cromaretail.com

Dear Sir, I have purchased one microwave on 08th Nov 2015 at Select City Walk New Delhi, and i have done my self delivery on the same day itself, then i received call on 09th Nov regarding my microwave delievery and i informed that i alreday got but they called me again and again, then i decided to take it on 11th and they delivered, and i waited for two weeks but there is no response, and after one month i am recieving calls from croma and they are misbehaving me (Puneet from Select City Walk) and giving theratning. this is not good i have purchased so many things but first time i am facing this problem. Regards Prashant
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Aug 15, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

Dear Prashant,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear Prashant,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear Prashant,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

If you wish to get in touch with us for any purpose, please feel free to call us on[protected] or just SMS to 56677 and we will call you back.

Thank you,
Team Croma

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