[Resolved] Croma — warranty extension | |||
I have purchased a Samsung NP-RV-411-S01IN 39cms from Juhu Croma Store, at the time of purchase i had done warranty extension for the same, i was told that if the product was not able to be repaired i would be given replacement or money back for the same. Now since last 4 months i have been visiting continuously to F1 solutions official repair partners for Croma Warranty Extension. And they are not able to repair my laptop. It has effected my work. I had not expected this kind of service from TATA Brand which is universally know brand. I want to file an official complaint against the company for False commitments and cheating. If this is the kind of service provided by the company then i would never purchase any product from the company and in fact would not even reccomend it to any one in future. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
We would like to get in touch with you. Request you to share with us
your contact details (phone number or registered e-mail id) to allow us
to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
your contact details (phone number or registered e-mail id) to allow us
to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Dear Sanni
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel
Free to call us on[protected] or e-mail us at
[protected]@cromaretail.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel
Free to call us on[protected] or e-mail us at
[protected]@cromaretail.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
75%
Complaints
3205
Pending
461
Resolved
2224
View all 3205 Croma reviews & complaints
+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Croma contact information
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma