Croma Complaints & Reviews

Hi, Can you please respond to my grivence? I am not receiving any response to my qeustions From: Murali Bhat [mailto:murali.[protected]@gmail.com] Sent: Thursday, August 07, 2014 4:25 PM To: customer.[protected]@infinitiretail.com; [protected]@cromaretail.com Cc: Murali.Bhat Subject: Re: Your order has been confirmed. Hi, Can you pls respond? Thanks Murali On Aug 6, 2014 8:51 PM, "Murali Bhat" <murali.[protected]@gmail.com>...

Hi
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I have purchased Bajaj Mixer in Carom retail in Infinity mall at Lowe pearl on 1st July 2014.after some one week I have gifted it to my fried when he opened this is damage piece and we try to give back to them at Infinity mall in carom . They are not accepting back or replace the product. Even the manager name Srikanth he is not...

Purchased a Skull candy earphone from your store at MUM-PHONIX MARKET CITY KURLA on 12/04/2014 with transaction number SLF02A[protected].It had a warranty of 6 months.The same product went out of order for which I approached your croma store.Instead of arranging for repair/replacement of the same under warranty, they sent me to some shop in the same mall which is not existing atall.I also registered a complain in your store but the same...

Dear madam/ sir I bought a new HTC 816 at Croma retail outlet ( below mentioned address) in bangalore on 27th July . Infinity retail ltd SRP Arcade building, 3rd stage, 100ft road Bangalore 85 Store Manager: Manjunatha ( can be reached only by tomorrow afternoon) Customer care executive : Charles. ! The very same day, I found to my surprise the front camera of the mobile was not working . As I had no time to go back, I went...

I bought Mcafee product (order Ref. No. SLE002EC0006704) through croma website online. The product that was delivered to me is a old version and not the latest version displayed on croma website. I have share the image of the product (the one displayed on website and what was delivered to me) with croma customer support however there is no response. Neither they are wiling to provide the escalation contact...

Dear, Till date my problem not solve.plz asap revert me.your service very bad.Lest one month following.Regard Umashankar. -------- Original Message -------- Subject: Fwd: RE: Re: FW: Laptop Not working Date: Thu, 31 Jul 2014 03:55:53 +0000 From: [protected]@shankarjewels.com To: Customersupport <[protected]@cromaretail.com>, Oshiwara mega sm a043 <oshiwara-mega.[protected]@cromaretail.com> Dear, Pls update me about my...

pls do not take extended warranty it means nothing to Tata Croma, i bought a canon printer and while in warranty they repaired and asked me to change cartridge, the complaint took 15 days to get addressed, since i was out of town for a month, i bought the cartridge as soon as i got back for 2600 rupees, when i installed it, it refused to work . . luckily i was in extended warranty so i called, they came 3 days later to check and told me it...

I had purchased croma made tablet CRXT 1131 on date 05/08/2014 bearing invoice no SLF02A[protected] from Infiniti Retail Ltd (Proton plus mall unit no 41/42 L P Savani road, adajan Surat 395009). The touch screen of tablet stopped working and hence the same was given in croma service center (3 base associates, 10, welcome tower, near tadwadi char rasta, Rander main road, Adajan, surat 395009) on date 21/07/2014. The work order no is GJ-SUR-3BA-180 Today...

Dear sir/madam, I have purchased sansui lcd tv in croma on 24/11/2012. model SAN32HB RO. this is purchased in the name of HAREENA MOTORS. this is not working from past 2months ie, display not seen . i have informed to sansui company.regarding this .they informed me that, for extended warranty do informe to croma not to sansui.. then i spoke to croma customer care to one Mr.VINAYAK. he answered that for purchase in the name of company...

I have brought Microwave from Croma of Croma Brand. After few day small plastic part melted which rotate Glass tray(turntable). I have logged complaint on 22nd July 2014. Person Visited next day and told that it will take 3-4 days time. He will come and change this part. Today its appx 10 days passed but I don't have response. yesterday i have tried to call on support number but nobody answer the call. Yesterday I drop email for my problem....

my number is [protected] my tv is under warranty gave it for repair to croma people their vendor by the name of hitech services gurgaon took the tv for 10 days when they came back problem was still their for 1 month i have been asking them to come and check but nobodyu is coming and croma people are just giving false coomitments that techinician will come today tmrw its been 1 month what shoild i do in this case...

Item Code : 152181 Item Description : Croma S/W Maker 1sl CRK6061 Amount : 750.00 Invoice No.: SLF02A[protected] I have purchased S/W Maker, item serial number - 1sl CRK6061, the amount of Rs. 750.00/- on 31st May 2014 at Croma Velachery Chennai center. At the time I had a worst experience with CROMA shop. I have seen the above model at that shop and I like to purchase but sales person told me that product demo model only available,...

Croma is selling local assembled and defective products on their brand Croma and fooling customer, within six month itself tab was sent to repairs for more than thrice and service center holds months to repair. Last request they had assured of other brand if not satisfied with croma. This time also touch screen was not functioning again they had repaired. I lost complete faith on this local tab last time itself but they committed and assured...

Sir, I purchased a Croma 2.1 music system with FM programme from Croma outlet. After 6 months the FM programme stops working. I took the system to your Croma outlet at Pacific Mall, Ghaziabad and their they sent it to your service centre and after two days they returned it with the remarks that FM programme cannot be repair as one of its part which was to be replaced is not available in the service center and moreover Company have stopped...

I am facing the refrigerator problem from February4 till date croma is failure to provide the qualitative service within time. Croma person are giving only pain to me rather than solving the problem. 1. I had purchase the TV, TATA sky & refrigerator on 7th February 2012 with extended warranty period. Initially Croma didn't provide me the invoic and after several follow up they provide the invoice on 13thFebruary 2012. Further to that...

This is continuation to my complain dated 21 July 20143 From February 2014 Samsung refrigerator having following problems 1. Croma replaced the defective Relay &amp; OLP parts with duplicate parts and not the original in February 2014, March 14 still I facing problem after continuous follow up 2. On 6th May 2014 Compressor change and also gas leakage problem handle. Still I facing problem after continuous follow up 3. On 13th...

I have bought a water purifier on 20th July from the Croma outlet- Saibaba nagar borivali.I was told by the sales representative that he is a Hindustan lever employee &amp; will get the purifier delivered &amp; installed on Monday i.e. 21st July itself however the same was not installed till today i.e.23rd July. I have called up the call center thrice & post escalations the installation guy came however he was not able fix the...

Hi all I brought a Sony Led of 70k from Croma Bangalore in Nov 2013. Bill- SLF02A[protected]. I am facing sound issue from starting have raised many complain (BON290414FS00003 and new one BON060714FS00002 ) but no solutions. They are using TATA name and cheating with Customer. I have send many mail Called to Croma and there Senior management but no result. Even there Croma Store Pacific Mall, Sahibabad Sore manager Davindra Sharma/ Manav...

Hi all I brought a Sony Led of 70k from Croma Bangalore in NOV-214 bill-SLF02A[protected]. I am facing sound issue from starting have raised many complain (BON290414FS00003 and new one BON060714FS00002 ) but no solutions. They are using TATA name and cheating with Customer. I have send many mail Called to Croama and there Senior management/ update on there facebook page but no result.Even there is one guy from there Ghaziabad Pacific mall...

Respected Sir/Madam My product is not working last 1 month i have complaint many to customer service (Sunal) they are saying product is showing 2 year manufacturing warranty but manufacture company saying it warranty was only 1 year even I have bought 2 years extended warranty from croma. I am only getting update saying we have forwarted your request to store to check warranty detail after no further update. i am stuck between croma and...