Croma Complaints & Reviews

Hi,

First i was highly irritated coz of your service now in the morning Mr.Vimal from Croma called told me it will your case will be resolved today plz speak to Mr.Vijay number [protected] WHEN I CALLED HE SAID I WILL NOT DELIVER ur TV first u get angry i will think whether i will give TV or not i have the phone recording for it and then he disconnected the line coz of your poor service and wrong commitments a customer wh...

My name is robin. I purchased a Sony experiaM2 mobile on 21st july from croma store in Gurgaon and i started feeling the problems from the day i purchased but i was thinking that its new 4 me so i m not getting it properly and the problems was not permanently exist that time, some times its working fine and sometimes not but now after 20 days the problems become permanent in mobile and when i took it to the nearest croma store they suggested...

I had purchased the following product and was promised free accidental damange cover / insurance worth Rs.4000, HP bag worth Rs.1700, free gifts worth Rs.1000 Item Code : 184112 Item Description : HP 15-R013TX Blk 38cm (184154) Tax Code : R3 Rate : Rs.39, 990.00 The only thing correctly given to me was free gifts worth Rs.1000, the laptop bag was wrongly provided to me which was of a lesser series of amount approx Rs.1100 when...

I purchased an I phone 5s from Croma store Jubilee Hills on 7th May, and starting using from June . To my surprise Battery life was only one hour for use of receiving and sending mails and receiving and making calls . Visits to Service Centre CONQUER were humiliating in terms of attitude of service staff, problem is still not resolved . Sent three mails to Apple and there is no response . Tried to reach Bangalore office by phone,...

I bought a croma phone in October 2013, from croma store panjagutta hyderabad. while buying the mobile I Was told by the sales person that since croma has newly launched the product, if i experience any problem with the product within 1 year a replacement would be given immediately. Trusting the brand CROMA- a TATA enterprise and also seeing the sales person be so confident about the product I DECIDED TO BUY THE PRODUCT CRCB2129. Since march...

Dear Team I purchase XOLO Q700 from Croma -6th July 2013 R city Ghatkopar. But it’s hardly 1 year & I’m facing problem of screen ... I’m not able to pick the call or anything.. it’s really very disappointed. I want replacement of your product or you give my money back... Invoice No : 178332 Purchase Date: 6th July 2013. Month & Year of Manufacture : June 2013. I m really very disappointed......

Dear Sir/Madam I had purchased Croma Mobile (Invoice No. SLF02A[protected], Model No. CRCB2243, IMEI -[protected] on dated 26/06/2014, from Infiniti Retail Ltd as Croma Retail Invoice Del-Preet Vihar -A089 Plot No. C-53, Preet Vihar, Vikas Marg, New Delhi-110092. In this Mobile second slot is not working and Volume is very low quality.I inform to Infiniti Retail Ltd as Croma Retail Invoice Del-Preet Vihar -A089 Plot No. C-53, Preet...

bought a mobile hand phone of karbonn make for which i paid amount higher by rs 1000. I was shocked to see the advertisement in today The TImes oF India the price of the product mentioned as RS.7990/- but Chroma store at R mall Ghodbunder road billed Me at rs 8990/-. pawan kumar mobile no [protected]...

Hi, Can you please respond to my grivence? I am not receiving any response to my qeustions From: Murali Bhat [mailto:murali.[protected]@gmail.com] Sent: Thursday, August 07, 2014 4:25 PM To: customer.[protected]@infinitiretail.com; [protected]@cromaretail.com Cc: Murali.Bhat Subject: Re: Your order has been confirmed. Hi, Can you pls respond? Thanks Murali On Aug 6, 2014 8:51 PM, "Murali Bhat" <murali.[protected]@gmail.com>...

Hi
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I have purchased Bajaj Mixer in Carom retail in Infinity mall at Lowe pearl on 1st July 2014.after some one week I have gifted it to my fried when he opened this is damage piece and we try to give back to them at Infinity mall in carom . They are not accepting back or replace the product. Even the manager name Srikanth he is not...

Purchased a Skull candy earphone from your store at MUM-PHONIX MARKET CITY KURLA on 12/04/2014 with transaction number SLF02A[protected].It had a warranty of 6 months.The same product went out of order for which I approached your croma store.Instead of arranging for repair/replacement of the same under warranty, they sent me to some shop in the same mall which is not existing atall.I also registered a complain in your store but the same...

Dear madam/ sir I bought a new HTC 816 at Croma retail outlet ( below mentioned address) in bangalore on 27th July . Infinity retail ltd SRP Arcade building, 3rd stage, 100ft road Bangalore 85 Store Manager: Manjunatha ( can be reached only by tomorrow afternoon) Customer care executive : Charles. ! The very same day, I found to my surprise the front camera of the mobile was not working . As I had no time to go back, I went...

I bought Mcafee product (order Ref. No. SLE002EC0006704) through croma website online. The product that was delivered to me is a old version and not the latest version displayed on croma website. I have share the image of the product (the one displayed on website and what was delivered to me) with croma customer support however there is no response. Neither they are wiling to provide the escalation contact...

Dear, Till date my problem not solve.plz asap revert me.your service very bad.Lest one month following.Regard Umashankar. -------- Original Message -------- Subject: Fwd: RE: Re: FW: Laptop Not working Date: Thu, 31 Jul 2014 03:55:53 +0000 From: [protected]@shankarjewels.com To: Customersupport <[protected]@cromaretail.com>, Oshiwara mega sm a043 <oshiwara-mega.[protected]@cromaretail.com> Dear, Pls update me about my...

pls do not take extended warranty it means nothing to Tata Croma, i bought a canon printer and while in warranty they repaired and asked me to change cartridge, the complaint took 15 days to get addressed, since i was out of town for a month, i bought the cartridge as soon as i got back for 2600 rupees, when i installed it, it refused to work . . luckily i was in extended warranty so i called, they came 3 days later to check and told me it...

I had purchased croma made tablet CRXT 1131 on date 05/08/2014 bearing invoice no SLF02A[protected] from Infiniti Retail Ltd (Proton plus mall unit no 41/42 L P Savani road, adajan Surat 395009). The touch screen of tablet stopped working and hence the same was given in croma service center (3 base associates, 10, welcome tower, near tadwadi char rasta, Rander main road, Adajan, surat 395009) on date 21/07/2014. The work order no is GJ-SUR-3BA-180 Today...

Dear sir/madam, I have purchased sansui lcd tv in croma on 24/11/2012. model SAN32HB RO. this is purchased in the name of HAREENA MOTORS. this is not working from past 2months ie, display not seen . i have informed to sansui company.regarding this .they informed me that, for extended warranty do informe to croma not to sansui.. then i spoke to croma customer care to one Mr.VINAYAK. he answered that for purchase in the name of company...

I have brought Microwave from Croma of Croma Brand. After few day small plastic part melted which rotate Glass tray(turntable). I have logged complaint on 22nd July 2014. Person Visited next day and told that it will take 3-4 days time. He will come and change this part. Today its appx 10 days passed but I don't have response. yesterday i have tried to call on support number but nobody answer the call. Yesterday I drop email for my problem....

my number is [protected] my tv is under warranty gave it for repair to croma people their vendor by the name of hitech services gurgaon took the tv for 10 days when they came back problem was still their for 1 month i have been asking them to come and check but nobodyu is coming and croma people are just giving false coomitments that techinician will come today tmrw its been 1 month what shoild i do in this case...

Item Code : 152181 Item Description : Croma S/W Maker 1sl CRK6061 Amount : 750.00 Invoice No.: SLF02A[protected] I have purchased S/W Maker, item serial number - 1sl CRK6061, the amount of Rs. 750.00/- on 31st May 2014 at Croma Velachery Chennai center. At the time I had a worst experience with CROMA shop. I have seen the above model at that shop and I like to purchase but sales person told me that product demo model only available,...