[Resolved]  Delhivery Courier Service — Payment debited from Paytm but not received by the company

Address:Gurgaon, India

I had made an online purchase of Mi 4A TV from Flipkart Order ID : OD[protected] on 12 Aug2020 and the cost of Rs. 12499 was debited from my Paytm account UPI REF. id[protected]
But the company refuses to have received my online payment and has thus, chosen to delay my order. Kindly refund the money or make a successful acceptance of the money so that I can get my delivery at the earliest.
+2 photos
Was this information helpful?
No (0)
Yes (6)
Aug 5, 2021
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2020
Delhivery Customer Care's response
Hi,

Please inbox us the transaction id along with your contact details and email id on Facebook so that we can help you out.

Thanks,
Team Delhivery
Complaint comments 

Comments

i made to a payment to delhivery through an online payment link via Phone pay but the delivery boy refuses to have my payment received and so i made the payment through cash of 2097 inr and assured me that the money would be refunded in a day or two but i havent received my money. kindly refund my money ie 2097 Inr.
transaction id:: T2107271515433804503713
collect id:: INDBC7D05DBDC2766CD3E053307C180AAA0
I have paid my payment through link as i was given by delhivery boy but my amount has been deducted from my account & showed that payment is successful but they didn't received my payment.

Islam Hoque's reply, Oct 22, 2021
Solved
Money refunded
Dear Sir, I am a SBI CARD HOLDER, Went to PNB ATM fow withdrawing cash. After the transaction ATM didn't dispatch cash even after counting sound but my account was debited. Please refund my money as soon as possibleπŸ™ its medical emergencyπŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™οΏ½...⇄ Everything is mentioned Under with photo proof

Money deducted but order was not placed happened twice.
Made screenshot for applying for refund it says order not available.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhivery
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    3746
    Pending
    0
    Resolved
    514
    Delhivery Phone
    +91 12 4671 9500
    +91 12 4471 8919
    Delhivery Address
    Plot 5, Sector 44, Gurugram, Haryana, India - 122002
    View all Delhivery contact information