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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India reviews & complaints page 120

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A
arun nehra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell Studio 1558 Warranty - 2

Address:Gurgaon, Haryana

Hi

This grievance is in regard with my Studio 1558 Laptop that i purchased from Dell. After few months of its purchase the system started creating all sorts of problems i.e. Firstly its mother-board went out of order, than hard disk and soon it was realized that its DVD derive has also problem in DVD writer and so on.

The Laptop position at the moment is all its parts have multiple replacements that include...
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G
gaurvguptaca
from Delhi, Delhi
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Manufacturing Defect told me as User mishandeling

Address:Jaipur, Rajasthan

i have been a Dell user since 8-9 years and due to good experience till now, i had purchased DELL STREAK last year. Since then somehow i m facing problems. and now there is some screen problem. I consulted the service center in our area, they are asking for damage charges. I informed them tht my phone is under warranty and if problem occurs on its own, i m not responsible. There is no physical damage on the screen, smething has happened inside....
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J
jk_talreja
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Faulty Product & Pathetic Service

Address:Maharashtra

I purchased this Inspiron Laptop from Dell for around Rs 34,000 last year but the experience has been a nightmare. I have changed parts three times within a span of a year through their warranty but now when the warranty has expired there is again problem with the hardware driver. Inspite of several complaints to replace the product as its faulty there is no proper respnse. Though they come & change the parts if its within your warranty...
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S
SDO Jabalpur
from Ratlam, Madhya Pradesh
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Change DVD Drive

Address:Jabalpur, Madhya Pradesh

Change DVD Drive in Dell Vastro - 1510
D-630 note book

S/no [protected]

[protected]


snajeev jha
SDO
Jabalpur
Mobile no. [protected]...
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S
sanjay.nagpal81
from Mumbai, Maharashtra
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No One is listing regarding Laptop complaint Service tag no – H6R48BS

Address:North Delhi, Delhi

No One is listing regarding Laptop complaint Service tag no – H6R48BS

I bought Laptop in 21st Oct 2011, Now my laptop is not powering on. I called appx. 15times & no one is listing to my complaint everyone is forwarding the call to the next to next person. I don’t know how I need to process. Please lookinto the below issue & let me know the complaint procedure.


Regards,
Sanjay Nagpal...
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vargis12
from Pune, Maharashtra
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Replaced with Used Dead Monitor

Address:Ernakulam, Kerala

Dell people cheat me

Dell LED 20" Computer Monitor(3yr Warranty) Billed on June 2011. At the time of purchase dealer offer me that any complaint within warranty will be replaced with a new one. Now its not working and registered the complaint and they delivered an old monitor and it is not working too. I am doing online freelance work.

Varghese K Abraham
[protected]

Complaint Registered...
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M
mehulchauhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Technical Problem

Address:Maharashtra

I have make complaint 3 times I Have Lot of problems

USB Problems
Screen Problems
Touch Pad
PC Stop responding
Blue Screen Error (Stop Error)
Physical Memory Dumping
and Now Keyboard also creating problems...
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A
Abhishek Arora
from Panipat, Haryana
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Lower quality laptop

Address:Haryana

I have purchased Dell Inspiron 14R laptop 3 months ago from the online store of Dell, but m not happy with the performance of the system, its having number of issue which makes it hard for me to use regularly

I am facing following issues in my laptop:-

Battery back up is very low, maximum of one and half hour
Sound is not good, bass is too high i have seen many cases for this in dell... i think speakers...
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G
Gauri Sankar Nath
from Kolkata, West Bengal
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Malfunctioning backup supply

Address:Kamrup Metropolitan, Assam

Dear Sirs,
I have purchased one Dell Laptop Model T[protected]") with Express Service Code : [protected] and Service Tag No. 61VV77BS from Northeast Frontier Railway Consumer Co-operative Society Ltd., Rest Camp, Pandu, Guwahati-781 012, Assan. It was purchased on 15.02.2011 at a cost of 24 EMIsxRs.2377/- But the same started malfunctioning consequent upon non-functioning of back up. While purchasing I was given a name Sri A....
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E
euphoricindian
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty replacement

Address:Chennai, Tamil Nadu

Hi
I bought a DELL Inspiron N51 laptop in June 2011. The warranty expired on 22 June 2012. Very coincidentally, the laptop developed an LCD issue on 20-Jun-2012 and I brought it to the attention of DELL and they replace my LCD and motherboard free of cost.
But, it has developed an LCD issue again, because of which the display screen is out of service. Now, DELL is demanding Rs. 11,000 for replacing the LCD screen.
I...
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P
Piyush Gupta
from Bardoli, Gujarat
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poor quality of product

Address:Mumbai City, Maharashtra

I had problem with a new laptop which I purchased in feb. 2012 I allowed engineer to change speakers but problem was not resolved and then dell support team asked me for change of motherboard of laptop which was not used even for a single day.Any how they could not convince me and they had to replace the laptop.

I am just quoting incidence to let you know that I understand electronic item may fail and that is why I allowed...
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J
jaisinghyadav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty and genuine bill of Thailand issue with dell laptop (dealer not ready to fulfill their promise)

Address:Delhi

Sub: warranty and genuine bill of Thailand issue with dell laptop (dealer not ready to fulfill their promise)
Hello receiver,
My name is jai singh yadav. I had purchased a DELL Laptop, INSPIRON N5050, SERVICE TAG NO. 5DLVLP1 and express service code [protected] from shop name Laptop world 105,baja house-97,Nehru place, new delhi-110019
Showroom manager/owner shive murti give Indian bill of invoice no. 280...
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P
PANKAJPRK
from Vijayawada, Andhra Pradesh
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TOO LATE IN SOLVE REPAIRING PROBLEM OF MY CELL

Address:Rajasthan

One Dell Aero Phone "in One year guarntee period" Was Given to Jaipur's dell mobile authorised service centre On 21st June,2012 for repairing of cell. He told us to give the phone within 20 days but it still 1 month & above
and he is now saying that it will take 7 days more.
If You Don't send my phone within 2days I Will go in "Consumer Court" For help

Name Of Service Centre:...
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D
dipeshagrawal143
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After sales service

Address:Bangalore, Karnataka

Hello,
I purchased a Dell laptop (service tag CD08VQ1) in November,2010,and it was troubling a lot and anyhow i could manage to get out of the issue as they provided me with replacement in August,2011.

Now within 1 year, it has again started troubling. When i tried to contact Dell Services ,they send the engineer with replacement parts but still some some of the issues left unresolved.20 days already has passed since...
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A
ashima mahajan
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer care service and no commitment

Address:Punjab

i have problems with the battery back up,charger and the system getting heated up (in warranty period). Adding to my problems is the dell customer care whom i have called at least 6-7 times and they are just doing one thing putting ma call on hold. Dell has got the most poor customer care service....
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S
sibasish nanda
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no display

Address:Odisha

i Sibasish Nanda purchased a dell monitor in Sep 2011 bearing sl no-CN-0321DV[protected]L-HDGI,but now therte is display problem.my contact no-[protected]...
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C
CAHEMANT3
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REPLACED HEADPHONES ARE NOT WORKING

Address:Jaipur, Rajasthan

I HAD PURCHASED DELL LAPTOP I RECEIVED EARPHONES WITH THEM CREATIVE EP-630 THEY ARE NOT WORKING PROPERLY
I ALSO DONE THE COMPLAIN BUT THE REPLACED ITEM IS ALSO NOT WORKING MY LAPTOP SERVICE TAG NO .IS [protected]
& MY CONTACT NO. IS [protected]...
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A
AMIT VERMA7
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem in window,hanging

Address:Sirsa, Haryana

sir, I m amit verma from sirsa ,haryana i have a DELL Laptop Inspiron N5050 in march 2012 and suffering from differnt problems.... i m facing problem of window, slow processing and also hanging problem... i have complained differnt time in service center alsocustomer care regarding this problem but unsatisfactory response... so, i request u please help me...... contact no. [protected],[protected]...
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R
Rao shankar
from Visakhapatnam, Andhra Pradesh
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Audio Parts Receiver Problem

Address:North 24 Parganas, West Bengal

I had given the dell mobile to service centre (Accel Care Centre) for problem in my dell mobile(Audio receiver Parts) on 11 June 2012 but still it is pending. Mail is forwarded to Dell Mobile care still no response, Even I called the dell mobile customer care service centre they are saying parts will be dispatched by 16 July 2012 but Accel Care centre had not received any parts.

How will my problem will be resolved. Its already...
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A
akl13
from Kolkata, West Bengal
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undelivered battery

Address:East Singhbhum, Jharkhand

As per the two quotations dated on[protected]KMM21542333V64358L0KM) & ( KMM21542785V65380L0KM) sales executive Bhakti Direct number[protected] Ext Number : 13075 ...i had deposited rs 5600/- at icici bank in the current a/c of devraj computers (p) ltd and sent the scan copy of the deposit slip on the same mail [protected]@dell.com and give the promise that i would get the battery within 4-5 working days but after the 15...
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