Dell India Complaints & Reviews

Hi,
I bought ta laptop which is purchased in US by my brother and he gave as a gift it to me. He purchased it and sent it through his friend to me. I got it in February. I had a Lanport(Internet port) & LCD screen issues from the day I received the laptop.
I called Indian dell support so that they can do something for the laptop in order to fix it.
I had an international warranty.
Here are the details...

Service tag: HNH9GP1
error code:[protected]
sir,
i had purchased a dell laptop from the USA almost a year ago. now i am residing in india. i am receiving some problems recently in the laptop. the dell support team has been very helpful but they insist on the invoice which i am unable to provide as the laptop was purchased from the USA and so they are not providing me with the parts. i am ready to provide almost any information...

HI Sir,

I had purchased a DELL adaptor slim 90 Watt from flipkart.com, which offers a 1 year warranty on the product directly from DELL. Recently, the jack of the adaptor ( connecting the adaptor to the laptop) has been behaving strangely. I have to wriggle the cord to get the charger to supply to the laptop uninterrupted. I called up DELL customer care to inform them of the issue.

However on listening to the...

this is kumar here i have ordered a product from times of india dell venue pro mob Order Number :[protected]
Suborder Number :4382265 their was a fault in the model that i have got the mobile use to get stuck and hanged up,some times all the data stored use to get automatically erased ,i have made a complaint for the replacement on 11/05/2012 and it was promised that the product will be replaced within 15 days of time but today...

Hi,

This is to bring into your notice that I bought a dell xcd35 mobile handset online. After one month of normal usage the set the display malfunctioned. I spoke to Dell customer care and they asked me to take the set to Service Center in Delhi. (Sir, I stay in Dehradun and Delhi is about 250 kms away) I took the set to service center in Delhi, the service representative, Mr. Mukesh took the set and said that it will take...

I have recently bought a dell venue which cost me around Rs. 15,000 and i must say that the phone has a very very poor battery life. I have to charge my phone very frequently. The battery doesn't even last 3 hours even after charging the phone for 7 to 8 hours. I request to everyone who is reading this complaint NOT TO BUY DELL VENUE... AND OTHER DELL MOBILE ALSO...................

Hi Team,

I lost my LAPTOP in Train Kacheguda Express as follows:
17652 KCG MS EXP (Kacheguda to Chennai)

I was get into train at Kurnool at 8PM on 1st January 2012 in General Coach due to Waiting list of my ticket.I kept all my lagguage under the seat and i'l enter into sleep at 10:30 PM.Suddenly i got wake up at 2PM, train has crossed Koduru station.I saw my laguuage,My laptop bag was missing.I...

Dear Concern,
I have purchased mobile dated 22/03/2012 bearing serial/IMEI No.[protected]
Since then it is creating Problem in charging ,i thought it is new that's why it is creating problem but when taken to service centre Sec-18 ,Noida branch
Mr.Juganu Chauchan entertain us and told that the charger port has some malfunction (its pins are one side) that's why it is doing this problem
when...

I had purchased a Dell Inspiron N5010 laptop in the month of September,2010. The hard drive crashed just in six months and I suffered from huge data loss. It was under warranty period and the service person came to my location to change the hard drive.

The new drive which they claimed was new was getting overheated by the palm rest area. Now I again suffered from hard drive crash after an year of replacement.

I...

DEAR SIR,
AS PER SUBJECT MY COMPLAINT IS NOT RESOLVED EVEN AFTER REPLACING THE PART THREE TIMES {PARTS REPLACED MOTHER BOARD TOUCH PAD & DAUGHTER CARD} AND THEIR IS NEW ISSUE OCCURS EVERY 15 OR 20 DAYS. plz help me to get out of this. all the time when we call to customer care they always says do this and do this or wait for 48 hrs our senior will call u up after calling they will ask for windows reinstalling or...

The fan of laptop is creating lots of noise all time continuously, the system also get in sleep mode itself while I am working on it. I bought the laptop in Aug, 2011,but within 2months the RAM, Hard Disk gets replaced and In Feb, 2012, the fan & heating pad gets replaced. But the problem is till continue. When I ask regarding the noise of FAN when your technician came he said the noise will come, but my other laptop of Dell is not creating...

I have purchased a Dell PC from Reliance digital Visakhapatnam on April 23rd 2012. The unit was a display piece, the sales executive gave me word stating that unit was only 3 days old taken from the box. So purchased the unit got back to the home. Within 2 days speakers where gone bad. When I contacted the Dell support, they told that unit was 160 days old and in the month of Feb 2012, the computer was repaired and the motherboard along with...

i purchase deli inspiron N5O1O laptop at[protected] but it is registered at February month and between this gap i trouble so much hardware problem. and that time if i am calling to the dell company they said me your laptop is not registered sorry we cant help you because your service tag is not registered.if next time i call them that time they tell me please send me a invoice and after sending them invoice they tell like that tell us order...

I purchased an DELL XCD35 in october 2011. In march 2012 ,i realised that the device is not responding to the touch, with in a span of week , i handovered my phone to the DELL AUTHORIZED SERVICE CENTRE, SD.ROAD, SEC-BAD
for the necessary repairs. Its has been more than one month now, but i do not get any response from the service centre.
It has been the worst experience of poor service till date . I request the concerned...

This is Isai and i bought DELL INSPIRON 15R N5110 laptop worth 47,000 on Jan 14th 2012 and i have serviced it 4 times in 3 months of time from the day i purchased it. My laptops right side speaker was troubleshooted twice as it was not working as the problem persisted it was replaced twice with a new speaker. Every time i complain about the speaker they simply replace it with a new one as there is a year warranty for it but just after the...

I purchased a Dell charger for 1220 Rs from Timtara.com on 23rd March 2012. I have not recived the product till now. And status in timtara site remains " Payment refund pending ". Timtara order no #10221448 and CCAVENUE transaction id 10099075. When I contacted Timtara customer care they keep telling like you will get product delivered within 48 hrs.., I am tired of listening to this same words again and again.Please see to it...

I had sent a Dell XCD35 for replacement call Id DC0-DL[protected]DW(Accel Care Centre,Bhopal). It has been already 1 month and still i have not received any confirmations from dell teleco unit. I am sorry to say that this has been the worst experience of poor service(no replies for mails,no one picks up the toll free number).With no replies from their side and my patience on the issue has almost been tested this is the mail that Iam sending...

I have purchased DEL VOSTRO NOTEBOOK 1450 on MAR 2012 through direct dell.After using the notebook i felt problem in touchpad and logged a complaint for webcam,touchpad,battery and technician visited the site and changed the touchpad and again problem not working properly even logged complaint for the same 10days before no reply.can we go via legal on this issue since paid 40,000 and delivered faulty products...

I purchase Dell laptop N4050 from Venus Electronics, S. P. Verma Road, Patna on 08 Sep, 2011.
Suddenly one day Laptop's Touch pad start working slowly then after a day Speaker muted fully.
I inform to Technical support of dell, he attend me & guide me on my system but result same, means problem not solved.

On 16 Apr, 2012 he configured my system online to solve PC problem, but not solved.

I...

Hi,

I purchased a Dell Inspiron 15R laptop one year back. My warranty finished on 29th of March, 2011. My issue is that the laptop battery is not giving proper backup if it is showing that it is 70-80% remaining but it doesn't stay for more than half n hour. This proves that the battery is not performing well. I called Dell Customer Service in February or March Starting to enquire about the the replacement of the battery....