Dell India Complaints & Reviews

dell india laptop/ inspiron N5050 — service not available as per company warranty.

I purchase a dell laptop INSPIRION N5050 but from last 7 days i call 100 times dell express service toll free but not receive any positive reply. The product after sales service harassing me. I am preparing to Lunch a Consumer Complain In name of DELL INDIA PVT. LTD. Int he court of LAW.

Hi Sir,
Greetings from Dell.

Please accept our apologies for any inconvenience from our side.

I see that your case is now being handled by our escalations team and we have arranged to pick up your laptop and have it shipped to our service center, please wait for our escalation team to get back to you. We are here to resolve your issue.

If in case you require any further help, please feel free to reply on this post.

Regards,
Dell_Narender_K
Dell Social Media Responder

It is requested to take strict action and compensate me with the same.Dell is just harrassing me

contact no.-[protected]

As I had very good opinion on Dell products I procured Dell Inspiron N4110 on Aug 2011 and within a year it was started giving problem, some times it will switch on and some times it was not and even I havent considered its a major issue but after completing one year(I mean exactly after completing the warranty period it was completely down and its not getting switching on, when I given for service in Dell service center they said motherboard is gone and am much disappointed on that issue...its not only on my machine, Actually myself and my colleague we both procured the similar same laptop in same time and we both face the same issue...it looks like some manufacture defect on that model...but after this bad experience...I got very bad impression on Dell...I will never go further with Dell products and even I will not recommend any Dell products to my friends and relatives...!

Dell Inspiron N4010 — Touchpad not working

MY TOUCH PAD IS NOT WORKING......IT JUST GETS STUCK OVER.....IT HINDERS THE REGUKAR FUNCTIONING OF MY LAPTOP...I BOUGHT THIS DELL INSPIRON N4010 2 WEEKS BACK....

Dell Inspiron N4010 — not taking steps

i bought dell N4010 from supreme computers.its a dos os. after that i put windows7.i cant get wi.fi and display and also an lan driver properly from their sites.if am trying for online chat dell its always busy. if i send e.mail. they dont care about that.

DELL — poor products and no complaint system on website

I am using DELL XCD 35 mobile phone from last 8 weeks. I purchased this phone because of the known quality, service, durability assured by DELL products, But unfortunately this phone is the worst product ever launched by DELL or any other electronics giant. There is nothing good in this phone, the battery back up is poorest, it gets heated up even in a 2 minute conversation, the camera is worst than 1 MGP almost like a VGA which you can see by yourself as it gives blur and dark pictures, the processor as well as the touch is so slow that its beyond anyone's apprehension. The phone is with ANDROID software , but it surely is not giving justice to the android what it deserves,there are no support or drivers available for the phone also.
Although the magnitude of the disaster by selling this phone to customers at such high prices is too high but what challenges other person's tolerance is that dell has not given any option exclusively in its official website to make a complaint regarding its products unlike the procedure to order the products online, in which they are very fast.

Dell Inspiron N4010 — SLOW PROCESSING SPEED

SIR i have recently bought the dell inspiron N4010 . I HAVE A PROBLEM OF LOW PROCESSING SPEED AND SOME TIMES I CANT RUN SOME OF MY CAD SOFTWARES PLEASE HELP ME

YES DELL N4010 GIVE ME A BAD EXPERIENCE

Dell Inspiron N4010 — not replying

As i have purchase the dell and its in warranty but in customer care they just cut the phone not replying my any query and its unsolvable from last 3weeks and my laptop is in the same condition.
next time i will not go for the DELL as it is not giving service to the customer properly and quick reply also not giving by them.

Dell Inspiron N4010 — No Battery Backup

i have a laptop of dell company but i am not satisfied with service i being already logged complane more times i dont use battery backup so solve my case

inspiron n4010 — windows problem

My product TAG(SIN) No. -5PX3ZP1 and express service code - [protected], is not opening windows, perhaps corrupted.
kindly do the necessary action immemorially please.
my contact no.s are[protected],[protected],[protected](Dr.Narendra Kumar)

today i can not say any thing.

Hi Ashima,
Greetings from Dell.

Regret to hear about this issue with your Dell PC. Let us help you to resolve the problem.
Seems you have multiple issues with your PC, the problems described can either be caused by a software glitch or a hardware failure and we would need to further understand the issue. The battery is consumable product and has an average life of 300-500 recharge cycles. If incase the battery is faulty, the battery health meter can used to diagnose the current health of the battery. This can be done by installing the Dell Quickset application from the Dell support website unless already installed. The battery has a limited 1 Year warranty and is not covered under extended warranty.

Heating issues are generally caused by blocked air vents. Please blow out any excess dust that may be choking the vents. Additionally we would also recommend the system BIOS is updated which may resolve the heating issue. The BIOS update can be located on the Dell Support website under the drivers section. Please use your system service tag to find the correct drivers for your PC.

If in case you require any further help, please send us your system service tag number and contact details and we will contact you directly. We recommend the details are sent in a private message as we would not like your personal information to be posted in a public forum. We are here to help you.

Regards,
Dell_Narender_K
Dell Social Media Responder

not booting

lap top not booting, in block development office, chavara, kollam, kerala

GETTING VERTICLE LINE ON TFT

Getting problem on TFT, not on regular basis but sometimes it makes my work hampre.

monitor — DISPLAY

WHEN THE PC IS RESTARTED, THE POWER INDICATOR IS FLICKERING & THE SCREEN OF THE MONITOR IS NOT DISPLAYED, BUT PC IS RUNNING.

Hi Sibasish,

Greetings from Dell,

Regret to hear about this issue with your Dell Monitor. Let us help you to resolve the problem.
What kind of an issue are you facing ? Is there no display or is it a case of distortion. The easiest method of checking your monitor is to run a monitor self-test or to try it with a different PC. To run the self-test, please remove the Video cable and turn on the monitor, the self-test will start. is the same issue noticed on the self-check ? Please reply to this post with your findings for us to take this forward.

Regards
Dell_Gautam_H
Dell Social Media Responder

sir i am 100% satisfied with ur service .i receive the dell monitor & works nice.Really Mr Goutam is a nice & very cooperative.every staff should be cooperative like Mr Goutam

my moniter display is not working full screen was turn into white

hi my dell monitor complaint

yes my mo-niter already complaint not working my address checking

Dell — not working my wifi and touchpad

sir my laptop version vostro15 wifi is not working properly.and my touchped also having some problum.its gone standby mode.the courser is nt movingat that time. please help me resolve my problum

DISSATISFACTION

SPEAKERS OF MY LAPY ARE NOT PERFORMING WELL.

battery availability

It's been more than 15 days and still the battery for dell xps 15z is not available on dell store. Also contacted customer care department and they were saying to buy on some other E-commerce site.

Hello Mr. Hemant,

Greetings from Dell.

Regret to hear about the problem.

Let us help you to resolve the issue.

Seems you are unable to use external headphones.

The point of failure of this issue can be easily isolated by connecting another good known headphone or external speakers to your system.

If other devices works fine in the same audio port then its a hardware issue with the headphone and requires Dell assistance.

As you got this headphone along with the system, we will certaily resolved the problem.

In order to assist you, please send us your system service tag number in a private message.

we would not like your personal information to be posted in a public forum.

We are here to help you.

Thanks & Regards,
Dell_Vijay D
Dell Social Media Responder
http://www.facebook.com/Dell
http://twitter.com/#%21/dell

Hi Amit

Greetings from Dell,

Regret to hear about this issue with your Dell System. Let us help you to resolve the problem.
It seems you are facing software issue, this can happen if there are too many applications running in the background. We can speed up system performance by disabling few unwanted applications. Follow the instructions below to disable unwanted applications.

1. Win key + R
2. Type MSCONFIG
3. Go to the startup tab and disable applications. (This will not disable the application)
4. Go to the services tag and hide the Microsoft services
5. Disable applications which are not used.
6. Restart the computer.

If this still does not solve the issue, we can do further troubleshooting with windows. In order to verify that the system does not have any hardware issues, you can run the system diagnostic available in all dell systems. Follow the instructions below to run hardware diagnostics

1. Press F12 on the dell logo while powering on the system.
2. Complete all the diagnostics and make a note of error codes if any

Please reply on the post if your issue is still not resolved or if you need further help.

Regards
Dell_Gautam_H
Dell Social Media Responder

my problem was not resolved

pls do something their is problem in window also. my service tag no is JT4HJR1 and Express service code is [protected]

send your engineer to solve the problem

Dear sir,
My self harish Chandra Gupta
Already i purchase dell insperion 5050, 4GB, & 500GB .my complaine dell laptop purchase time received worth Mcafee Antivirus soft ware 15 month free service ist install on 23/6/12 one month complete secruirity found after one month we update my account but not response any feedback by technical support Mcafee . from 23/7/12 run my PC with risk .due to not update antivirus secruirity .

My service Tag No.: 7JW2RR1
Express service code: [protected]

Pls. do the needfull assistant for resolved issues.

Dell — not working on laptop bluetooth

there is not working of blue tooth in my laptop

Keyboard issues

Several keys automatically triggering.. Also problem with Intel HD Graphics driver..

Dell Inspiron Battery — Battery is not delivered yet in spite of the payment made in January 2010

I am Riddhika Jain. My service Tag no. is 8XNYR1S. I have ordered a 9 cell battery for my dell inpiron 1420 model on 21st Jan, 2010 and haven't received it yet. I have ordered it on dell official no. and paid through my credit card. I haven't given any ISO no. I had talked to the dell concerned authorities on friday, i.e. 09/04/2010,and he asked me to mail. I have mailed and complained to the concerned person 4 times but still got no response. I am also attahing the HSBC credit card statement of the payment made.
Please look into the matter as soon as possible.

yours Sincerely,
Riddhika Jain

Hello Riddhika,
this is very much possible with Dell .

Please let me know if the issue is closed or else mail me for a sure solution

Vijay BHaskar
[protected]

Hi,

Greetings from Dell,

Please accept our apologizes for any inconvenience faced. We would require some details from you in order to get this issue resolved and the battery delivered at the earliest. Pease reply back to the post on a private message with your system service tag and contact details along with the preferred time of contact. We would recommend you do not post your private information on the public forum. Your privacy is important to us.

Thanks & Regards
Dell_Gautam_H
Dell Social Media Responder

Hello Mr. Tyagi,

Greetings from Dell.

Sorry to hear about thee issue withe Dell PC.

As per thee details of thee service tag mentioned in post, I can see theat a service for speakers replacement has already been created on 16the July, 2012 itself and was completed on 17the July.

I hope your issue is resolved now and speakers might be working fine.

Please reply on this post if you still have any concerns about thee system.

We are here to help you.

Thanks & Regards,
Dell_Vijay D
Dell Social Media Responder
http://www.facebook.com/Dell
http://twitter.com/#%21/dell
http://www.youtube.com/playlist?list=PLE21F49ACD1A6B60
8&feature=plcp

dear sir,
i purchaced dell inspiron 3420 about 10 months ago.
from the 1st month, it's speaker began to show problems.
now its worse.It does not work well.sound is given without clarity.when the power button is pressed some sounds are provided as if the battery is going to burst out.the side ports for usb connector and data card is also not working properly.connection is loose for side ports.
i have a one year warranty and accidental replacement warranty.
please kindly solve this problem.or replace me a better one.
service tag:8NBVLV1
Express Service code:[protected]
I hereby add my phone number:[protected](kerala), [protected](tamil nadu)
mail:[protected]@gmail.com
kindly make it fast.
thank you.

dear sir,
i purchaced dell inspiron 3420 about 10 months ago.
from the 1st month, it's speaker began to show problems.
now its worse.It does not work well.sound is given without clarity.when the power button is pressed some sounds are provided as if the battery is going to burst out.the side ports for usb connector and data card is also not working properly.connection is loose for side ports.
i have a one year warranty and accidental replacement warranty.
please kindly solve this problem.or replace me a better one.
service tag:8NBVLV1
Express Service code:[protected]
I hereby add my phone number:[protected](kerala), [protected](tamil nadu)
mail:[protected]@gmail.com
kindly make it fast.
thank you.

Dell Laptop — Warrant Extension

Dear Sir,

I paid Rs 5360 for my Dell Laptop warrenty extension and got below mail for my payments.

" This is to inform you that the payment of Rs. 5360/- has been received for 1yr next business day warranty where the quotation# INSO3656796.Date:May 27, 2010 at 6:53 PM"


Till now my warrenty is not extended .Sir Please let me know further procedure for action.

vijayaragavan.[protected]@gmail.com

Dear sir ;

I am posting this complient from Sree Sakthi Paper Mill .Ltd Edayar, I am the IT Admin of this company .We have a Dell Laptop which had brought reacentaly it had also not completed the warrenty period . My laptop had a problem that its touch pad is not senceing properly, so it is inconvinent to use . I need the onsite service to resolve this problem .

I am posting this complient that you will take nesseary action within short period .
Rinto .K A
[protected]
[protected]
rinto.[protected]@sisplc.net

Hi Karishma,

Greetings from Dell,

Regret to hear about this issue with your Dell System. Let us help you to resolve the problem.

As per your post, the primary issue is with overheating. Overheating is generally caused when the vents are choked with lint or dust. The system can also overheat incase it is used on a soft surface where the vents get blocked. Please try cleaning your vents with a soft brush or try blowing out the dust from the fan.

In certain cases, a bios update may be required for regulating the system fan speed. Please visit our website www.support.dell.com and find the bios update for your PC by entering your service tag.
You may check the BIOS version by pressing F2 at Dell logo. It is also possible to run a self-diagnostic on the system to check for any hardware issues. This can be done by the diagnostic test which is accessed by pressing F12 at Dell logo. If a hardware failure is found, an error code will be returned. This will also help in further identifying the source of the failure.

Regards
Dell_Gautam_H
Dell Social Media Responder

hi ...Dell 15 r 1 gb graphic card mother board availale in kochi at 3500 rupees with 5 moths warny

contact on
[protected]@yahoo.com

Hello Mr. Kansal,

Greetings from Dell.

Regret to hear about your Dell PC.

As per the details, system shuts down within 10 min.

Please try below steps in order to isolate the point of failure.

Keep system in BIOS and check for the issue.

If it did not shuts down within 30 min then try to update the latest BIOS from Dell.co.in/support. It can resolve your issue.

However, in case it shuts down in BIOS then it might be a hardware issue and requires Dell assistance.

To assist you further on hardware issue, please help me with service tag and contact no.

Please do not post your private information on public forum and send all details in a private message to me.

We are here to help you.

Thanks & Regards,
Dell_Vijay D
Dell Social Media Responder
http://www.facebook.com/Dell
http://twitter.com/#%21/dell
http://www.youtube.com/playlist?list=PLE21F49ACD1A6B608&feature=plcp

DELL — BLINKING OF SCREEN

RES SIR......
COMPLAINT ABOUT BLINKING OF LAPTOP SCREEN.
LAPTOP NO:744TG-HV8Q9-CVHPH-2Q9XR-3BPF2

Hi Bhavyanshi.

Greetings from Dell.

I regret to hear about accident with the dell PC. We are here to help you.
Let us attempt to understand the problem further, Please turn on the system and tap F2, which will take you to BIOS screen. Is the problem noticed in the BIOS screen?
If in case the same problem is not noticed then the problem is most likely not hardware related and installing the chipset and video driver will resolve your issue : http://www.dell.com/support/drivers/in/en/inbsd1 (Please select the operating system which is currently installed on your computer)

If problem is the same as in windows then I would recommend that we test the system with an external monitor (Like desktop monitor or LCD).
Please reply to this post with your findings and we can easily take this issue to a closure.

We are here to help you.

Thanks & Regards,
Dell_Vijay D
Dell Social Media Responder
http://www.facebook.com/Dell
http://twitter.com/#%21/dell
http://www.youtube.com/playlist?list=PLE21F49ACD1A6B608&feature=plcp

I got a dell xps m1330 for christmas 2008 and straight away there were problems with the fan, then one thing led to another and i was eventually left 10 months down the line with my laptop being fixed for at-least half of that time. When it was sent away they either fitted faulty parts or did nothing or just ran scans where nothing was found. It has three screens, three keyboards, speaker cover + touch buttons X4, three replacement covers for the back of the screen and the silver around the screen, 6 motherboards X2 palm rests with fingerprint reader and X3 fans. They then said they would sent a new replacement even though they had stopped making it. Bt every time the dead line came up for it to be delivered the time went back 2 weeks and this happened many times. Eventually after days on the phone the manager agreed to give a full refund, but the next day he called back and said i could not. As i am only 15 my mother made all the phone calls and after the 10 months all the phone calls and the stress made her very unwell. She then threatened them and said that she wold contact the Watchdog program to tell them about the last 10 months but they still did not give a refund!!!!!

I now have a macbook which is fantastic but case £750 which i had to pay myself with NO REFUND!!!

Please Please do not ever buy a Dell laptop as it will ruin your life and leave you with no money.

It cost Dell over £7,000 to fix my laptop after the 10 months.

dont take dell warranty.it is useless.I purchased my dell laptop on 15 july 2010 and i got a 1 year accidental damage warranty.I had got a windows 7 original with it.However they didnt provide me the CD of windows 7 even though i bought a original one.now when i want to format my laptop, i cant. i called them up,they said you will have to buy it.I said its under warranty period and also i had bought a original windows.they said they cant do anything.now my video card is also not working.they are saying that i have only hardware warranty and for software prob. they cant sent their representative to my place.they said they will charge 1300 for it even though it is under warranty period.never buy dell laptop.their warranty is fake.

Dear Sir,/Mam,

Maine date 15/07/2011 ko 1 laptop dell co. ka jiska modal no GVG 5 GP 1 hai Nana Infotec.Jabalpur se kharida tha.

isme kuch din pehle touch pad me kuch problem aayi tabmaine dell ke customer care par complaint kari to vahan se yeh bataya gaya ki aapka laptop indian market me sell karne ke liye hai hi nahi.To humko bataye ki hum kya kare.



Thanks & Regards
Ashutosh Tripathi
[protected]@yahoo.com
+91-[protected]

Dell Studio Laptop — product under warranty period but service not provided

I had purchased dell studio 15 laptop 2 months back and whn i was playing the dvd there was a very dim negligible voice and when i contacted the dell customr support by phone they told me several instructions but insipite of that it is not working properly and i have emailed the company regarding this and asked me to provide onsite support but they are not giving any reply...

Dell Studio Laptop — Worst Customer Service of Dell

I bought my Dell Studio Laptop (service tag 19TY2BS) on 29 March 09 from Dell Showroom in Noida, UP, India, I was told that the 15 month of McAfee Licence is included in the purchase but the licence has expired just in 30 days.

Despite repeated reminders to the dealers on email and phone calls in last 2 months, the dealer has not resolved the issue. Everytime the dealer promises that they will provide us the license by next day but no action is taken. For last one month the dealer started promising that he will send the licensed version of McAfee CD by courier but it has not been sent yet.

My wife and I have made repeated calls but the dealer is absolutely indifferent to the the stress it is causing to us. Please see the extract from my phone bill where you can see how many calls have been made to the Noida Dell Showroom to talk to the people at Dell Showroom numbers ([protected] and [protected]). Two people that we have spoken to repeatedly in the Showroom are Rajat and Deepak. Both keep promising that they will resolve our McAfee issue and call us back but they have not done anything in last 2 months except giving some or the other excuse everytime we called them.

04/05/200911:[protected]:01:46
07/05/200913:[protected]:01:15
13/05/200915:[protected]:02:34
21/05/200916:[protected]:00:58
23/05/200912:[protected]:02:29
23/05/200914:[protected]:02:03
30/05/200914:[protected]:00:59
31/05/200912:[protected]:01:16
06/06/200918:[protected]:00:49

08/06/200915:[protected]:01:37
10/06/200912:[protected]:00:42
12/06/200919:[protected]:04:55

go to dell site and get there toll free no. and call them.

studio bazar — product delay

i applied video/audio jack via snapdeal on 28-10-11,i lost 200 rupees.now also i didnt got that thing.

OH

Hi Coolrider,

Greetings from Dell.

We regret to hear about your Dell PC.

'IT SOLUTION'' is not an authorised service centre by Dell, request you to please speak to them to retrieve your laptop.

Alternatively, I will suggest you to vist our nearest Dell support centre to resolve the system issue swiftly and timely.

You can find Dell authorised service centers at: http://supportapj.dell.com/support/topics/topic.aspx/ap/shared/support/dellcare/...⇄

However, if you can help me with the system issue details, I can try to help and suggest on the options.

Looking forward for your response.


Thanks & Regards,
Dell_Vijay D
Dell Social Media Responder
http://www.facebook.com/Dell
http://twitter.com/#%21/dell
http://www.youtube.com/playlist?list=PLE21F49ACD1A6B608&feature=plcp

Graphics Card Problem in Inspiron 15r 5537

I've inspiron 15r 5537 and I've installed graphics driver but still it's not Showing my graphic card in Device manager.

I'm complaining about the horizontal lines on the screen of pc

My PC Dell Ins. AIO 3043 PQC/4500/W8/1Y (25), Sr No-1K0B022, ORD No[protected], Bill No- LR-545, Dated: 28/9/2014 with 2 Year extended warranty, is facing problem of "horizontal lines on the screen", Please check and take necessary action ASAP.

Momiter

Monitor not work properly From: Chandan Dey Mob : [protected]

Laptop Screen service

The Dell No.:[protected], Problem :Dell laptop screen is not clear functining.because many lines are spread over all on screen. Laptop is under warranty. pl.service urgently