Dell India Complaints & Reviews

I purchased Dell Mobile XCD 35 from Bhagwati Electronics on 25/03/2011 for Rs 8300/- ( Sr no. 27177 Book no. 272)
Its touch screen stopped working after ten days.
submitted twice at service center Digicomp complete solution, unable to fix the problem.

Again submiited to Digicom complete solution, no. 401, 4th fl., Eros Apartment, Nehru Place, ND
Service tag Fmysbq1 6/3/2012
It is very difficult...

my dell laptop service tag no.9L86YP1 stopped functioning on 30march 2012 evening.On contacting phone no.[protected] it was conveyed that next working day is on 2nd.april i.e monday.On 2nd april i was told that my warranty has ended on 30th.march.Hence,i should pay Rs.14000 for warranty or pay for repairs.I again contacted on tuesday but to no avail. Instead an E-mail was sent to me detailing insurances rates etc.So please help me in...

1HJ1BR1 - Inspiron 15-N5050 - Case #:[protected]

SMART HDD Error on system start

I have called on Monday 2nd April 9 am, support told me your hard disk should be replaced & said that you will get call back from our side on Tuesday 3rd April. I never get back than I called back on customer support than they give me some instruction to do some exercise about troubleshoot but failed than they said to...

6 months ago i bought a dell vostro 1540 laptop and its speaker was damaged after 3 month. So i gave it for reapairing on 8th jan. Baid international took 2 and a half month to return it, but with another faulty laptop with some smps problem, but without the charger. After 4 day they gave me the charger, and when i came to know about the problem of the laptop, i returned it the very next day and they promised to return the next day. But again...

I am a regular dell customer, with two laptops and was about to buy my third laptop for my relative. ONline chat sales person PALLAVI CHIRING was arrogant and in the end asked me to go and buy TOSHIBA instead, when i told her that i will post the chat session online, she called me at my cell phone and threatened me and misbehaved with me. No body should talk to this particular chat sales female from DELL INDIA website....

I am Mohd Mehar Alam, i puchased a laptop (N5110), service tag no. 9GM8VQ1, instead of a new laptop the dealer has given me a repaired ( the LCD of this laptop had been changed on january 2012),this LCD also goes blank while working. Kindly replace the laptop or refund my money.

Warm Regards
Mohd Mehar Alam
[protected]/[protected]...

To
The manager
Dell India Pvt Ltd
Karnataka

Date: 2nd April 2012

Sub: complaint against dell service providers and technical department

Sir/madam,
I, Chetna Goel, owner of DELL INSPIRON N5110 lodged a complaint regarding my laptop. The CASE NO. to which is :[protected]. But to my pure dismay, I have been UTTERLY DISAPPOINTED with dell’s customer care and its service...

HI,

I had purchased the above mentioned model of Dell mobile in Oct. 2012.
I had problems right from day 1
When I approached the customer care in Bangalore, they assured me of replacement as guaranteed
Since then I am calling them regularly for the same and they are giving excuses for the last 3 months
Even today their answer was "status of your request will be known to you if you call day after...

service tag:HLYW7BS

i bought the dell xps-L501x on 2 jan 2011 online directly from
dell.since the day i got the it i facing many problems with the
product.
1.On the very first day of my order delivery i.e. on 14 jan 2011 i
found out that there is a red spot on my laptop lcd screen,for that my
lcd screen was replaced.
2.after some days o[censored]se my USB port stopped functioning,for thatbr...

Hi my name is sriram. I have purchased Dell XCD 35 on 19th April 2011 for RS 11400/-. The problem is the touch screen lost its sensitive. in the bottom lest side. After that i contact the dell service center in Chetpet contact person is Mr.Sathish. I have gone to that service center on 21sf Feb and
given the mobile for warranty replacement. While giving the phone for warranty the service engineer assured that the phone will be replace...

dear sir/mam
i m a recognized owner of dell xcd35.IMEI-[protected],SERVICE TAG-HM8SWP1.due to sound defect i have visit dell service centre{J-29 sector-18,goutam budh nagar,Noida,Uttar Pradesh-201301}for service.but they suggest for replacement option. due to their opinion i have taken the decison for replacement option.on 1st feb,2012 i have submitten the mobile to dell service center ....now since 41 days i haven't recieve...

Sir i bought this laptop from Hindustan computers and travels, bhiwani, haryana on 4th March 2012.The express service code is [protected] Since then i tried to connect internet many times but its shows a icon of connection, no site was opened. i also disabled the antivirus of kespersky, also turn off the firewalls. but only once the internet was connected on 9th march 2012. Before and after that no internet connection was possible. you are...

I HAD BOUGHT THIS LAPTOP ABT A YEAR ...AND STILL FACING SO MANY PROBLEMS AND I HAD ALREADY GOT A GOOD SERVICES PROVIDED BY THE DELL COMPANY BUT STILL AM FACING SO MANY PROBLEMS...BEFORE 4 MONTHS AGO MANY PARTS HAD BEEN CHANGED INCLUDING MOTHER BOARD,BATTERIES N MANY THINGS...BUT STILL AM FACING SAME PROBLEMS AGAIN...ACTUALLY AFTER SPENDING A HUGE AMOUNT ON THIS LAPTOP AM NOT GET PROPER BENIFITS....SO PLEASE DO THE NECESSARY BEFORE ENDING...

I buy our laptop from Varanasi shop name is TOTAL COMPUTER SELES& SERVICE,it's mob no is [protected] .
In warranty period my laptop speaker not work properly ,but no any action taken by the seller , call your customer care number they said " your laptop is not Indian " it laptop is Thailand so they did not provide any service the customer care
so you can take action in won way................br...

I purchased a dell laptop in Oct,2009 through online shopping through Dell.com. the laptop they sent was faulty. then i suffered very much for the replacement of the laptop. and after hundreds of calls i got my replaced new laptop in Feb,2010. and as a compensation, i was promised to provide with the extended complete cover warranty till 13th march 2012. One of managers sent me the confirmation mail regarding this.
in Nov,2011 i needed...

Dear sir,

I have submitted my DELL mobile(XCD-28) in DELL costomer service center at jogeshwari(W), mumbai on 30.01.2012.Just after two week of purchasing the mobile problem of speaker, battery is observed.All assesories are also damaged.Near about one month is over to submitt the mobile but even uptill now i have not get the mobile return to me. so please try to give me either replacement of mobile or as it is ,as...

Dear All,

I have purchased a new Dell Laptop on January 17th 2012 and now I think this was one of the biggest flaws I've done in my recent times!

From the beginning on wards there was issues with this.Firstly the issues were with touch pad, which was not working. I complained Dell support on 10th February.Though I got the motherboard replaced, I led to more complicated issues as I wasn't able to use...

I ordered a laptop through one of my friend in USA as a gift for her on 18th February 2012 and the amount against the same has been charged from my card on 20th February 2012 and it supposed to be deliver on 25th, however it was not delivered till date and when I checked and inquired with Dell people, I got to know my delivery got cancelled due to a call/mail made by somebody stating that he being a holder of card, he want to stop the payment....

sir,
maine ek dell ka laptop loan leker bareilly se 4 august ko purchase kiya tha. aur kuch din bad us ki hard drive main probelum ayi thi. phir maine dell costumer care ko call kiya to un hone bataya k laptop thailand purchase hai. abb sir meri bat na to dealler sunta hai aur na hi dell wale. please help me.main uski detail apko bhejta hun. aur ummed kerta hu k mujhe jaldi koi apki taraf se response milega.
...

I purchased a laptop from signature computer - Amreli. He asked me that i should buy a imported laptop because in that condition all responsibility of service provide by him. In case to carry laptop to service station he will take out it.
Now for 2-3 months I got problem related screen and camera. So i asked him but he answered me that he has close shop before 2 months. Now other service centers are also not responding. Please help.br...