Dell India Complaints & Reviews

Sir,
I purchased a laptop Dell M501R from a retailer in Ernakulam district of Kerala for Rs.38000(including some items that were called 'free') a month ago.(In the bill they had added the free items also with some price). I was offered many features while buying but after a week o[censored]se I realized that many promises made were false.One of those is the battery life of the laptop which was supposed to be 3 hrs,but it hardly...

Dear sir,
I had purchased dell vostro 1015 on 5 September 2011 from COMPUTER CARE G-23 SHIVA TOWER ,G.T ROAD GHAZIABAD by Bill no.2928
but now this laptop battery is not working properly Battery backup is only 30 minutes so please replace this battery as soon as possible....

Sir,

I have purchased a new laptop of Dell before 9 days and after 3days my charger stopped working. I do registered my complaint to dell customer care and they always used to provide me technichal guidence to repair rather than changing the charger and from 6 days my laptop was not started because of the charger and my complete work is pending. Even after calling them they used to dispatch the charger on the wrong address...

Dear Sir

With Respect i would like to inform your authority that dell company with well image in market working in our country, that company are making mental harassment and lots of frode with me,

Mr Shridher,Suzuan,sanjay & His Team are not Providing Proper service

This Team making me full for last ( 31 ) Thirty one days, i have requested to dell customer...

Greetings sir,
I purchased a dell XCD-35 handset, invoice dated 28/10/2011. After a few days, i started encountering problem of voice cracking.
on 29/12/2011, i took the handset to the authorized dell service center. they confirmed me that the handset did have a voice cracking issue due to a hardware problem.
The center lodged a request for a replacement on the same day and asking me to come 15 days later to collect...

This is something of grave concern. I am badly pissed off at the service and irresponsible behavior of Dell customer care. I bought a laptop (Service tag 90TCZM1) in US on 1 jan 2011. However I was provided with a faulty audio input with no provision for inserting a 3.5 mm jack. I came to note it in Jan 2012, when I had come back to India, and tried to contact them (the service tag was transferred to India after returning back). Exchange...

I want to withdraw the attention of India Govt . to take the suitable against DELL as DELL is running the Scam along with the shop keeper in India . Here is the summary of my complaint :

I have purchased DELL desktop from Infocare Digital System Pvt Ltd , C/O Wipro Infotech ,A-39 ,Sector -22 , Great India Palace , Noida as on[protected] . The product has been on warranty on 3 years with free replacement . But on the 3rd day...

Dear Sir

that dell company with well image in market and their service providing company wipro are working in our country, that company are making mental harassment and lots of frode with customer, that kind of Indian and non Indian companies must restrict from working in india, and my personal request to Indian government to stop those companies sales in India which will be in interest of every Indian this thief companies...

One fine day without any over usage or indication the hard disk of the Inspiron 14 Laptop crashed. Did all the tests and everything but nothing could be worked. Laptop never started again. I did not wanted to loose the data. When i contacted the customer care they informed that I have to replace the Hard Disk. Well the next big news was that they do not have the exact replacement and I have to purchase a higher capacity hard disk, which surprisingly...

I bought Dell Inspiron in October'2010(Service Tag Number F2157BS). And within 2 month LCD was replaced because of dead pixel problem.

Then there was heating problem within 2 months and system was getting shut down because of overheating. So after contacting technical support team they said we are going to replace motherboard, hard disk, heat sink and exhaust fan. But I was not ready for that so after many conversations...

Dear sir,

I have bought dell laptop on Aug'10...and within 1.5 yrs my laptop battery got failed...
this is third time I face difficulty in this laptop......

Respected Sir/Madam,

I am Bhawna Sharma (Assistant Prof.) at IMA Dehradun. I went to Nehru Place to buy a battery for my laptop Inspiron 1545 (15'). I went to the shop named "LAPTOP SHOPPE PVT LTD" G-1A Gedore House 51-52 , Nehru Place phone[protected], Neetu Kholia [protected], email- [protected]@yahoo.in . It apperes to be a Dell Outlet so i asked them if it is an original outlet of Dell. She said "yes"...

My charger stopped working . So i called dell support system and the guy asked me to run some tests and systems stopped working after couple of days. when i called them again they wanted to said they are escalating my complain to higher management and will call me next morning around 9 am. There was no call till 1 PM when i called them they say they willl call within next 48 hours. Is there any email ID where i can escalate this issue..br...

I brougt a dell AERO phone from delhi in 0972011. it has problem of touch screen and hang n the phone . I was go dell service center in nehru place in delhi and contact the person he asked for replacement of handset due to the problem. but the person say the handset was retain in 20 days but the 1 and half months was go but the never retain the phone and he always say the phone was come in the 1 wek later.the address of the service center...

I am facing multiple issues with my Dell laptop from last month and i have reported all these issues to them.
But they have not solve my single issue till now.
Every time i call them, most of the time their support staff put the call on hold and call got disconnected in a minute.
I have reported issue 15 days back and they haven't respond till now.

Thank you
Antriksh
antriksh.[protected]@gmail.combr...

I purchased a DellXCD 28 mobile from Home Shop18 in April 2011.The touch screen stopped working in the month of October 2011.I contacted he Dell customer care but came to know that there is no service centre in Bihar then I contacted Home Shop18 they told me to send the mobile to them ,they will get the mobile replaced/repaired.I sent the mobile to Home Shop 18 on 24th of October After receiving it on 31st of October they sent it to the local...

I bought a Dell Inspiron laptop last year (Service Tag: BR26ZP1) and it's still under warranty period. Few days back I heard a buzzing sound from the product's adapter (power supply cord). I became very nervous and reached my nearest Dell service center without any delay (14/01/2012). They checked the adapter and found that because of some short-circuit within the adapter such a noise was coming out from there. However, they refused...

I am Prasad Mehta from Pune. A problem occurred in the functioning of my mobile i.e. 'DELL XCD35'.
I showed it at the service center on 7/12/2011. They assured that the replacement would take 15 days. It's about 37 days since then,yet i have not got the replacement.
I had mailed about this on [protected]@dell.com on 27 dec 2011. they replayed that ill get replacement in 7 days, but still i haven't...

dell laptop purchased on 25/6/2011, from suntek, no.7, K.A.J. plaza, shop no. A2, narasingapuram street, mount rd. CHENNAI,
srvice tag no- 5ZGCVP1, EXP service code- [protected],

since purchase i have faced a lot of problems related with the hardware of this laptop, i had purchased this laptop keeping in mind that i may get instant service without wasting enough time and money but the results are not satisfactory, there...

DELL LAPTOP CONDUCTING ELECTRICITY AND STILL TECH SUPPORT TROUBLESHOOTS

Hi Guys ,

I am Sippan Srikumar Rout I bought a dell laptop model 15 R (N5010)
Service Tag : B 9 T Z 7 B S , its a i5 comp with 4GB ram and 1GB dedicated graphics card but the misery is that its a DELL. The computer worked fine for couple of months before it showed multiple problem beginning with the computer over heating , then...