Dell India Complaints & Reviews

i had brought a dell inspiron 15r n5010 laptop on[protected]
there was some defect with the motherboard and they replaced it on february 2011
and i thought that all probllems were over
but after the warranty was over on[protected]
just one month after that the motherboard started showing defects again
this made me feel so bad that that the replaced motherboard didnt last for one year
what should i...

My self Dibya Ranjan Sahoo, i purchased Dell XCD28 mobile Rs. 6900 (IMEI no. [protected]) on 2/feb/2011 from Delhi . and after 5 months my phone's touch screen was getting problem to operate .I went to service center at Nehru Place ( Digicomp Complete Solutions ltd.,) for replacement on 17/Aug/2011 and got my new mobile on 12/Sep/2011 which mobile number’s IMEI is --[protected]). That was also a defective mobile where calling...

Date[protected]
To,
The Sales Manager/ Customer Care Manager,
Dell India Ltd.
I had purchased a mobile (Model-XCD 28) Invoice No.- BMC/6983 dated[protected] from B.M. Computers, Sanjay Place, Agra.
Within some time from purchase, I started experiencing problems with its touch screen. Also it used to get switched off while talking on the phone. I made an oral complaint many times to B.M. Computers, Sanjay...

I bought a studio XPS 1645 in February 2010. On receiving the system, i was not at all satisfied with its performance ans so requested for a replacement/ refund. The technicians said that lets try to resolve the problem and if not solved then we can go ahead with replacement/refund even after 30 days of purchase. Its nearly two years now and still the system is a piece of crap. They refuse for replacement/refund. This is what I get for my...

I have purchase Insp 5050 on 11/11/11 in Pune, which was having the problem from day 1. It was getting switched off after 10-15 min and the battery was not getting charged after connecting main's plug also.

Now the laptop is completely dead and I gave a complain to dell on 16/11/11 complain no[protected].today is 7/12/11 and i am still waiting for dell engineer to come and check my laptop. The local supplyer also refuse...

I had purchased a VOSTRO 1015 Dell lap top from Computer care ,Kannur on[protected]. After one month it gives the signals of poor performances like flickering the desk top, speaker complaint etc... Now, the lap has not to be switched on any way. I have contacted the customer care and replied the problem is on the mother board. To change the mother board , I have to pay an amount of Rs 14500/- for the cost of mother board. After one year,...

I Purchase a DELL desktop pc (SERVICE TAG NO GNCW7BS) ON[protected].That pc not work properly. With in 10 months that pc visit service station 5 times. Mother board,SMPS,RAM,PROCESSOR change 4 times.Now i can not belive that, this pc manufacture by DELL.

I claim to DELL please replace my product with brand new PC other wise refund my amount....

my dell laptop inspiron n 5110 with tag no 33yzvq1 is not working properly from the time i purchase it in july.....after complaint made in dell customer services they replace my motherboard 2 times,processor 1 time,odd 1 time....within last 2 weeks...and the problem is still not resloved....nd the customer services asking for another motherboard replacement.......

When buying a laptop, I had kept 3 things in mind: Price, Config, Support

My colleagues advised me to go for DELL and after navigating through your products I opted for the XPSM1530. 2yrs later and having spent ~67000/- on it for a config that does not even match to what I can get today with a lesser price I am left cheated and frustrated.

My laptop started giving problems 2 months back. Upon inspection by the...

sir,
my dell laptop is under complete cover warranty.it got some keyboard issue as one of its key popped out.i contacted dell and they told me to send pictures of the part and assured me of replacingthe keyboard.but later they called me and told me that it was an usage issue and they cant even service that part.i would like to register a complaint that everything that we buy is for usage purpose and the warranty even covers accidental...

my name is shubham kumar.i am lived in lucknow(u.p.).i am a student and also doing job for part time at aegis pvt.i had been purchased a laptop notebook vasrtro 1015(service tag is jzslrq1) at 13-aug-2011 from INFO SHOP,LAL BAG LUCKNOW.i hag got some damage in system after 1 month .i had given the system to dell service center hajrat ganj , tej kumar plaza.there was replaced a part of system(MBD) ,the service order is[protected] and...

I had submitted my handset (Dell XCD 35) on 17/10/2011 i.e 17th October. The display wasn't working and there was problem with chraging too. I was told that I would receive the handset within 10 to 15 days. But I haven't received the replacement till date. Whenever I call the service center the executive tells me that he hasn't received the consignment and i would get my phone on next Monday. I don't know when that Monday...

sir,

am balamurugam me bought a laptop 9months ago.my service tag no is(DX6Y7N1) INSPIRON N4030 model.after buy the laptop i was check my all parts that time the RAM is only 2GB.am really shocked after i kept the laptop went to the same shop.they r replace the ram in to 2gb to 3gp.then one day my brother send the file to my mbl the file is not transfer.me called the same shop and registered...

Dear Sir,
This is Karthick Srinivasan from Chennai. Last month 25 Oct 2011 I've purchased a DELL XPS 15 L502X modeled laptop from a Direct Dell showroom (Bharathi Computers, Annanagar). i used that computer only 3 Hrs, from the date of purchase.
When (15Nov2011) I'm using that laptop suddenly the Display getting off. After that i Complaint this issue to the dealer. They checked and told me "your...

Ref:[protected] , Warranty renewal (KMM17846585I23241L0KM)

This is in regard to our Dell Desktop Warranty which has been going on since one month. I am copying the letter of communication with this mail. The Sales manager called us and told us to deposit money into the Dell account and we did that.

Here is the copy of the communication with Dell:

[protected][protected]Dear Customer,
br...

Dell order number :[protected]: case no :[protected]

Dear Sir ,
I have booked a laptop by making online payment of Rs 43,421.10
on 13-Oct-2011 wide above mentioned order Number.At the time of booking the Dell representative confirmed me that the Laptop would be delivered to me before Diwali that is is before 26th October 2011.The system was standard model with no changes . I kept following and keep getting the...

Hi Sowmith (Dell),

First Of All Would Like To Request You Please Update Your Contact Details, As I Was Am Trying This Number Since Morning

Secondly, would like appreciate the engg. who has visited to my place, he was technically very much sound (Mr. Gaurav)

And Most Important : Many Thanks To You Because Only After Your Intervention At Least Engg. Visited (After 63 Days Of Strong Follow Up) &...

I'm so sad that which company I like most for laptop brand is not giving good product,In case of hardware/plastic.Dell is not giving good plastic on Inspiron series laptop because I have bought a laptop in June 2010 when I got my laptop , laptop was creating a noise like something is wondering inside, after some day one of the small plastic piece is came from inside when I removed my battery for a while.But I have ignored this and now...

FROM- VISHNU MUNDRA C/O NOKIACARE
10A MEERA MARKET CHITTORGARH (RAJASTHAN)
MO NO. [protected] pin code 312001
ALTRNATE EMAIL ID [protected]@REDIFFMAIL.COM
DEAR SIR,
To,

dell india pvt ltd divya shree greens ground flower challagatta
Benglor village south benglor 560071 india
Subject- refund of money
Sir,
With above cited subject I whould like to say that...

AS MY PRODUCT WAS UNDER WARRANTY DURING MY FIRST COMPLAINT HOWEVER COMPANY ENGINEER VISITED THREE TIMES TO REPAIR THE LAPTOP BUT MY COMPLAINT WAS NOT COMPLETELY SOLVED AS SPEAKERS WAS NOT WORKING .THIS THING IS ALSO WELL KNOWN BY THEIR ENGINEER AND HAVE MENTIONED IN THEIR REPAIR FORM AND NOW THEY ARE REFUSING TO REPAIR MY LAPTOP BY SAYING THAT YOU PRODUCT WARRANTY HAS EXPIRED. AS MY TAG NO IS 62R62M1 MY PH NO IS [protected] AND I WANT...