Dell India Complaints & Reviews

I bought this insp 3501 laptop on last june(24/06/2021) now display was not working. help me to replace the product...

My laptop servicetag is HWZSPH3
I bought the laptop on October 8 at nov 3 it was damaged. Still I didn't get the replacement the wr team not responding. Can you solve the issue...

I purchased the DELL INSPIRON laptop by PAI INTERNATIONAL at karmanghat Hyderabad on 18th November 2021. Product Was damaged without any external impact or external force. With Normal regular stretching of laptop it was damaged.. I didn't expect from Dell . I want replacement of product. Kindly de needful...

I have purchased my product Dell Inspiron 15 3511 8gb ram 512 SSD i5 11th generation on 18th November 2021. And coming to problem is without any external damage laptop was damaged with regular stretching of laptop. This is rediculous. Am very very unhappy to purchase this product. I need urgent recovery of my laptop....

Due to wear and tear, the hinges on my laptop (Dell XPS 13 9370) broke. I had bought it in the UK and paid a lot for the International Premium Support Plus warranty. I called for this in August. First time the engineer visited, he brought the wrong parts. Second time, he brought the wrong parts again. Then, the calling started. I have several calls that promise the service but then end up going nowhere. This happened throughout the months...

I purchased dell vostro laptop almost over a year back online... Core i3 8 gb ram windows 10 installed. The system was super slow right from the first day so i somehow got in touch with dell support...
They responded like the computer slowly and awkwardly and told me the resolution steps which were so absurd... I tried to convey my problems time and again but they never helped till the time my warranty was over. As soon as as my warranty...

I am vivek jain
Service tag no.C3DQFD3
Service request.no.[protected]
Dear sir
I purchased laptop on June 2021.but get defected in nov.in nov.2021.one engg.came to my home and try to fix it.but all in vain.om 19.11.2021 company says they will replace my system with new system.but after that no reply from company.i mailed my time.no answer.i am in trouble.plz help me.i am sending you the screenshot of company which...

I bought my dell laptop in September in beginning it worked efficiently but after sometime the number keys starting showing problem but it got good after sometime but now the whole laptop is showing problem the keyboard is not working at all due to this my studies are at Hault...

Its been almost 3 months since i bought the laptop and i haven't been able to use it properly even once.

I had requested for the replacement and the laptop was collected more than 3 weeks ago but now i have no way of tracking my order.

When i called dell they told me that the only way to contact the replacement unit is through email or to wait until they called me.

It would have been fine if they...

Service Tag: 3P81ZH3, Case number:[protected]

I purchased a laptop on 12 October 2021, which developed a fault in its hinge within a month. I logged a complaint on 29th November and since then it has been in pending state with no given SLA or timeline for the resolution. Initially it was raised as a complaint to replace the damaged parts and within 2 days, then informed that it would take 2 months to get the parts replaced as...

The battery jack is not supportive, it doesnot connect with the laptop properly.
The battery backup is also poor the laptop battery discharges very quickly....

My DELL laptop but (service tag : 2F5JFT2). hangs since first day of purchase. It hangs for hours gets heated till battery gets drained. I complained to DELL several times they can't diagnose the problem properly and give absolutely worthless solutions. Once they replaced motherboard and once replaced hard drive but problem still persist. I wanta permanent solution to this problem of laptop getting hanged. Please help. This is absolutely...

I bought the laptop DELL INSPIRON 5402 from DELL official website and I purchased premium support in total it cost me 62, 435 in total. I started having issues within 10 days of buying it and complained several times but they put off the issue by saying update the drivers. I got to know that dell stopped selling this series within two months of launch worldwide. I checked dell forum and got to know that multiple units of this series were...

Purchased a laptop from Right Click Computer Shop, Balurghat on 5th November 2021 .I have a major problem with my laptop since 10/12/21. First I went to the shop from where I purchased it. According to the owner of the shop keeper he made a call log for my damaged laptop on 10/12/21. But I do not get any intimation in my mobile or email. Then I myself made a call log on 13th December 2021. But till now my problem is not solved...

Have bought a new Brand Dell Laptop on 16th Dec 2021. 8 days ago. Speakers and Keyboards not working. Have asked Dell for refund. Their engineer came with replacement parts, but the speakers and keyboard did not worked. Overall, I lost my data in terms of Windows 10 Professional and MS Office Professional .

Multiple emails and whatsapp chat tp dell, they say they will refund the amount. But till date no refund is processed....

Service tag H5WCHB3
Case no.[protected]

I bought the laptop in March 2021. from the first month itself it started giving problems. upon asking for replacement the company disagreed and replaced the motherboard and some batter cable. it worked fine for some days but again started giving problems. this happened for 3 times that the motherboard was replaced . when the issue still persisted in October I went to service...

Dell customer support
Grievance Details I ordered a Dell laptop through Flipkart in July 2021...from the beginning there is issue with internet connectivity..I tried to solve it by running troubleshoot and updated drivers..but still it didn't connect to internet..I called dell customer care but they said it's impossible for them to send a technician..if you can't send a technician and can't provide service what is the use of selling...

This is in context with the problem with wifi adaptor which I am facing since I bought this laptop 9B032P2.
I bought the laptop on 22nd July 20 and had problem with the wifi adaptor from June 20 and you can see that in your logs.
The part was replaced in Aug21 after calling several times and that too engineer forgot to connect the WIfi antennas and when called the customer care they said the problem is with the WIFI router....

This is Shokatali Ansari of Dell service tag number 69DVKJ3. I had bought a laptop from Dell official site, It's been 1.5 month and within one week I have made replacement request because of manufacturing default of touchpad is not working. I have many time call with the dell team they just saying that the your case will be resolved and asking for wait. it has been already 1.5 month but no response. Product also been packed by the Dell representative...

I have purchased a new laptop Dell Inspiron 5410 on Nov 29. SInce date of purchase i get a fan malfunction error message on start up. Second issue, the speakers dont work.

for the past 2 weeks, i called customer service, raised tickets using supportassist, chatted with customer service, every day. Based on their instructions, i ran the tests and diagnostics multiple times, shared the results. they assured that an engineer...