Dell India Complaints & Reviews

Given my Lap Top Model XPS139360 for repair at Master Technology Nehru Place New Delhi on 22 Nov 21. Difficult to get them on phone Failing to contact sent email After a lot of struggle got response “Battery not available and Key board requires replacement. “ No one takes call on the no listed in Service Job Sheet ( Tag 71 NHXF2) Response sent to replace key board and intimate battery ref no . No response .

Product service...

Dell Ins 5482 1EA 50999.00
Discount 1.00% -509.99
EAN#:[protected]
PRODUCT SERIAL NO.: GGXVLT2
1 yr Free Insurance 1EA 1500.00
EAN#:[protected]
THEFT-ACCIDENTAL INS -1500.00
EW 1Y LAP 50K TO 65K 1EA 4599.00

Above laptop was bought at kota, Rajasthan on[protected]. Few days back, crack was observed in laptop screen and crack was developed on it's own, without any...

I brought this laptop (model g3), on 29-july-2021. Batter is not working properly even in diagnostics is showing some issue. Even screen is having issues, sometimes its not behaving properly. NO PHYSICAL Damage.

service tag : GLLG963

Attached the screenshots and video recording of screen....

Dear Sir/Madam, This grievance is with reference to very poor support provided by Dell Computers India Limited. I had purchased a Laptop couple of months back (15th July'2021) from Dell and the Laptop has been having frequent issues of getting hanged and stuck. I have raised the complaint to Dell team about a month back and have been following up with them on a regular basis. Inspite of my regular follow-ups, the response of Dell Organization...

My laptop is not working properrly, its desktop icon get deleted while click over them. I complaint on service center, not properly responded. My laptop under warranty...i contacted at one service center in ujjain, but he asked to come laptop in ujjain. It was informed at the time of purchase, warranty service will be provide at your door...but not fullfilling the promise. Request to resolve the issue as soon as possible....

Hi, I purchased just 8 months back, and only 2 months, issues started popping up. I'd ask you to read up all my Whatsapp chats with Dell, because I have explained ALL my issues countless times to your people, but to no avail. This is a terribly pathetic CUSTOMER care that you provide and I don't intend to just take it quietly.
The issue that occurred most recently is that the wireless card had some issues. This lead to the...

New laptop head phone jack is not working with branded head phones. And service team is not giving proper response . They dont have resolutio and giving excuses and talking in air....

I have purchased dell laptop with 14 inch screen and intel i5 processor on
Date :26th jan 2021
dell sales order number:[protected]
customer name: SANJAY VASHISHTHA
customer number :[protected]
After 7 months use the material on the screen has swelled up near the power button.
so please rectify it as soon as possible.

Sanjay Vashishtha...

I have purchased Dell Inspiron 5490 on 9 Dec 2019.
Issues:
1. The package comes with faulty display- it took so much efforts and time in getting replacement.
2. There was offer of headphone with this product which they denied as i was busy in following up with them for replacement of screen.
3. In next 6 month screen started showing issues which again got resolved
4. After 1.5 years Hinges got broken br...

I had purchased Dell Laptop on July 18, 2021. The specifications of the laptop is as follows:
Device name DESKTOP-6MA2L16
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.73 GB usable)
Device ID 87366EF5-B886-460C-B9E0-CE7E6BB0BD9B
Product ID [protected]AAOEM
System type 64-bit operating system, x64-based processor
There are heating issues with...

We purchased new laptop inspiron 3501.
Hard disk is password protected with bitlocker.
Password is not reset by Dell and microsoft...

I have purchased a brand new Dell laptop on 22/04/2021. I have spent 1.25 lakhs on it.

I have purchased a Dell Inspiron after being advised Dell Sales. I had told him my requirement was for graphic design purposes and that I would be using Corel and Photoshop softwares on it. The laptop I was using earlier had become very old and the battery had given way so I decided to buy a new one in the hope of having a better battery...

I have purchased a brand new laptop Dell Inspiron 7501 on 22/04/2021. I have spent 1.25 lakhs on it.

I have purchased a Dell Inspiron after being advised Dell Sales. I had told him my requirement was for graphic design purposes and that I would be using Corel and Photoshop softwares on it. I was using a Dell laptop before this as well but the battery had given way so I decided to buy a new one in the hope of having a better...

My dell vostro 3405 prcessing speed is very slow even i cannot open microsoft edge application in propr time. some applications are automtaic open when i open the screen...

I have purchase the dell laptop inspiron 15 3000 core i3 7th gen laptop on aug 2018.
sing i purchase this laptop it working very very slow on the starting year i have complaint to dell and also dell authorised service centre but they just doing formality after that laptop working very worst operation . kindly fix this laptops speed otherwise i will file complaint of legal consumer forum,

Koushal sharma
[protected]...

I bought a Latitude 5410 in April 2020 for 1.3 Lacs for my son's school and university usage. The laptop has been having repeated issues with overheating, crashing, mic suddenly stops working, logs showing that the dell product is 2009 etc.
Despite several calls to the customer center (despite having a 3 year warranty) and leaving the laptop for servicing at the Dell center, the issues still persists. The Dell service center just...

I purchased DELL Inspiron 5410 in June 2021 dell order number:[protected]. However I have not received 10% cashback on this purchase as per offer provided....

I had purchased a laptop model vostro3500 on dated 3/08/2021.the problem started on date 5/8/2021.for which I had taken the service on date 5/8/2021 how ever the problem again found on date 16/8/2021.and ur service center is not agreed. That the laptop is having issues. I am completely hareshed with this behavior of service center and would not like to take that the laptop at a any cost, pls replace the laptop or else refund me. I am no more...

Hello,
I purchased CPU inspiron 3891 from dell store.First they asked purpose then i told that i am software developer and i need this for development purpose then they sugest this model. After purchasing when i start worked on it i observed that its very slow processing CPU even if i double click on file then it takes 5-10 minutes. then i complaint for this but they not ready for replacement or return. I suggested that its very slow,...

I have purchased a new dell laptop on 17th june 2021. Its camera stopped working after 1 month. I have reached their customer support 10 times. They said that the camera will be replaced in 4 months. How am I suppose to work? I purchased new laptop because I have to take online classes.
Please replace me the laptop ASAP otherwise change camera ASAP.

I have another issue. I have bought this laptop for coaching purpose....