Dell India Complaints & Reviews

Entery key in the laptop is not working.. Other keys like f1, alt and num lock buttons are not working some times...

Dell is a fraud company hence provided me 3 times replacement and all repalacement are defected the service tag are as follow 1) jmbqph3 2) 2bz08f3 3) c933jm3 these are the service tag got upgraded products and all are defected as now giving 10th generation as i asked for 11th generation as case will in police statrion very strong action will be taken the executive of dell ars team who are on my case are as follow with email id rashmi chethan...

The company is doing malpractice with us i have got 3 replacement and every replacement was defective every the charge will be done as per i dont want refund i want replacement do anything and dare to close the complaint because as the complaint is resolved then only close the complaint 1ST LAPTOP PANEL ISSUE 2ND LAPTOP FAN ISSUE 3RD ISSUE BACKLIGHT ISSUE SEE PLS I AM NOT TAKING PROPER ACTION IT DOESNT MEAN THAT I AM DEAFTING DONT TEST MY...

As on this case let me tell you don't rotate the statement committed to the customer, I would request the team to pls check this matter hence on-call Sundararajan was said we will be blocking the service tags if not given approval in 1 day for pick up as this was a threat to customer. as Rashmi was on the line hence this was a conference call. As ARS TEAM is the top team in dell but a big zero in feedback (we are just mailing clear your doubts...

I have submitted my Dell laptop - Service Tag - BXDV5P2 (out of warranty) with Dell Authorised Center - Raghav Computers situated in Ramphal Chowk Palam Dwarka via - Service request number - 1835. The error was - when switch on the laptop only Dell logo appears. They took out the SSD card and gave it to me since Dell do not take responsibility of data. After some days, the team informed me there is no major issue in the laptop, issue was...

HI,
SERVICE TAG No- 8FF7HJ3, I paid Rs.499/- for extended warranty for the laptop and uploaded the invoice dated[protected].Warranty regn no is -300122NY163425. After few days I was informed that my claim was rejected due to mismatch in address. It was a mistake from my side hence please consider to renew the extended warranty as early as possible.
Regards
SHYLESH KUMAR N...

I had purchased two del laptops on 5/11/21 from M/S Oxygen, No.2/24223, penang tower, MG road, Pattom thiruvananthapuram -4, Kerala India.One of the laptops became out of order due to double screen and a line across the device. By the advice of Oxygen I gave the laptop directly to the authorised service center Topserv InfoPath Pvt Ltd, Krishar TC 17/2054, poojappura, Trivandrum-12, Kerala India on 11/12/21. Inspite of repeated requests they...

Laptop had to be taken to service centre 3 times in last 10 months. All software and data gets deleted.
Service centre says they can only provide technical support. i need to run here and there to get the software re-installed.

Looks like the agent has given a refurbished laptop instaed of new one. Rs 67000/- wasted....

I am very shocked and disappointed purchase of Dell inspiron 3891 desktops received on 17.2.2022 that same time checked in box receive part of order but I am shocked missing mouse and same day i install the system but not work desktop internal hardware found error and yesterday I checked internal for CPU but missing hard drive / hard disk and many part missing

I want replacement desktop If not any action will complaints to...

Dear sir/ Madam
I have purchase a laptop on 09.10.2021 from Dell outlet in Mulund, in Jan 2022 there was a hinges and overheating issue in the laptop so i called the customer care and registered a complain according to the customer services they told that with in seven days the query will be resolved and when ever i called the customer services they give false commitment, and now its been month still they are says that i will take...

Today i have purchased, dell insp AIO 5400, i3 from advance info distributor private limited which is situated in 16, vaishali, pitampura, delhi. Which is also an dell exclusive store.
They have sent me used PC, which was not sealed from one side, they think customers are fool, they will not notice it,
Hereby, i request the authority to take necessary action on them, and ask them to give me new sealed pack....

Hi all
As per your mail my system replacement done but still my system delivery not done as In your mail approx 10/15 days are taken to deliver my system but 15+ days are going....

Dell laptop one year old working pathetic

Since I bought this it is not at all working properly very very slow working and always hanging

I need replacement anyhow or else I will break this laptop in front of social media

Dell ST89T1173
Reg model - P90F102...

I had bought a gaming laptop in Jan this year, from day one it keeps hanging and making a horrible sound. I had sent an email to return the product but received no response....

I bought a Dell laptop last month, but am facing issues with my Google meet screen display while taking online class. It changed to rose color after sometime, then starts flickering too much....

Hi sir,

My name is Atul Kumar & have bought a new Brand Dell Laptop on January 2022. The laptop was faulty and have asked for refund to Dell & Dell is taking a long time just to get the refund processed.

Multiple emails with dell, they say they will refund the amount but till date no refund is processed. Kindly Take Strict Action against dell.

I want to launch a police against Dell Technologies...

I purchased Dell Inspiron 3511 Laptop from one of your exclusive stores in Rajasthan on 15th of October, 2021. I have been facing issues ever since. From day 1, I was experiencing overheating issues and eventually the keyboard and the touchpad stopped working. On 29th October 2021, my complaint was registered and the agent from the technical support team took access to my laptop in order to assess my problem. After assessing, she asked me...

Hi Team,

I am Preeti, I have Purchased Dell Laptop - Inspiron 15 3000 from Relience digital Pacific mall sector 22 in Oct 2021 . Service tag : 4WKKPH3

I am facing major quality issue with new dell laptop . During opening of laptop flap the screen panel stuck and it's hinge got broken with in 3 months . I am a old customer of Dell company . For old laptop I didn't faced any problem. But this time Dell new laptops...

Our company parablu systems pvt ltd talked to a support person called [protected]@dell.com and we ordered dell xps15 premium laptop which is worth 2.5 lakhs on Feb 1st. Till we order the lap she was cooperating and she made sure that her name is on the purchase order and she promised us that our order will not be delayed after Feb 15th. she assured us that she can push the order and get it delivered before 15th but now when we tracked...

Hi I bought Dell Desktop in October 2021 where there was offer of Logitech Speaker. But till now i have not received the Logitech speaker. Every time i call up Dell offer customer support [protected] he keeps saying next week we will ship it. Its been more than 3 months. I also sent an email to Dell Offers customer support asking them to send escalation matrix, the same was not shared.

Further, I purchased Dell vostro laptop...