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Dell India Complaints & Reviews

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Last updated Feb 26, 2024
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Dell India reviews & complaints page 12

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S
saileshc
Feb 11, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
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Worst service

Address:kothrud

Date 17/12/2021the worst service i have ever seen they are just playing with the customer saying that you will get call. I have made an complaint before a month ago still did not got any solution for it, 5/01/2022 I requested for replacement and no one replying back they are saying that concern team will contact you back, I would request you please do not buy dell laptop they provide worst service...
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Xenwsdn Rtk
Feb 10, 2022
Feb 18, 2022
This thread was updated on Feb 18, 2022
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System is completely out of order specifically not working in Windows

Address:Irrigation Department, Rohtak Sinchai Bhawan Near Canal Rest House

System is not working since 2 months and also we are not able to start it in Microsoft windows as well as in safe modes. And it is also requested that as it is allotted by Govt. of Haryana you are requested to visit the native place as there is no service provider from your good company. Either send a complaint executive or hardware operator please. Contact no.[protected] Mobile no. [protected]...
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Aishwarya17895
Feb 10, 2022
Feb 10, 2022
This thread was updated on Feb 10, 2022
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Dell vostro 3400 customer service

I have bought this laptop in December 2021. Its just been 2 months and a lot of issues have resurfaced since the last week. The audio jack is not working, mic is giving echo and robotic voice, the audio is not working properly(audio device not installed error), too many echoes and noises if ever the audio comes back, too much heating, and SSD and harddrive having logically backfactor so soon. Harddrive ticking noise at intervals. This seems...
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Feb 9, 2022
Feb 10, 2022
This thread was updated on Feb 10, 2022
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Dell Inspiron 5502

Address:Balaji Pristine, Whitefield Main, Bangalore, Karnataka

My Laptop (Service Tag: 1G6S2B3) was having issues with the Camera, I was getting the error No Web Camera Device is attached, hence I raised the request to Dell, Dell arranged the replacement of the LCD. With this new LCD camera device issue got resolved but I got some other issues: 1. High Color density causing eye stress. 2. Camera Quality got reduced. 3. Video quality got reduced. I raised the request again and Dell arranged another service...
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T
Tejal Lakhan
Feb 9, 2022
Feb 9, 2022
This thread was updated on Feb 9, 2022
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Bad product with worst service

Within one year the laptops keyboard and hard drive was replaced due to its improper working. Second time again the keyboard had issue and it was replaced. first engineer forgot to fit the screws which was pointed out by second engineer of Dell during the second visit. Second engineer found a problem in LCD so he desmantled it and said we will replace it and then no updates on it. But as he diamantled it the lcd is not in a good condition....
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Sunita Sihag
from Faridabad, Haryana
Feb 8, 2022
Feb 9, 2022
This thread was updated on Feb 9, 2022
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Unprofessional behaviour of the service centre regarding a complaint lodged two months ago

Since I have purchased my new laptop in July 2021 there has been recurrent problems in it . From the previous three months I have been constantly complaining about the problems in my new laptop like keyboard not working, the laptop not turning on etc. to count for a few .However, everything is falling in deaf ears as the customer support panel always say that our case is in procedures and the concerned people will contact us in a few days...
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Pratham Nikam
Feb 8, 2022
Feb 12, 2022
This thread was updated on Feb 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving service to In-Warranty Customers

Address:Divyasree Greens, Ground Floor, #12/1, 12/2A, 13/1A, Challaghatta Village, Varthur Hobli, Bangalore South, Bangalore - 560 071.
Website:www.dell.com/support/home/en-in/product-support/servicetag/0-NGVxR2lRcUY5OEhBcHlrcXkycWs4dz090/overview#

Hello I am Prathmesh Nikam and I purchased a laptop named Dell inspiron 3511 for 65, 000/-Rs.
3 months back on 27 October 2021.
On 27 January 2022 It's hinge is broken and it's lid is stuck and I can not open the laptop.
Take a note that I did not made an accident nor the laptop was falled.
From last few weeks there was a click sound whenever I open the laptop. I also read thousand posts on Dell Community Forum,...
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Bhargavi KS
Feb 6, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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Already purchased laptop given

I bought dell inspiron 5410 from dell exclusive store, amarjyothi layout, Bangalore on 31.01.2022. But on entering express number, it said purchased on 22.12.2021 and warranty was already activated with expiry on 23.12.2022. How is this possible ?
And on enquiring, store executives are giving me excuses.
Brand new laptop is continuously hanging from the day I purchased for which store people are blaming it on windows 11.br...
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Manish*1510
from Guna, Madhya Pradesh
Feb 6, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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Fraud with different models

Address:Tekri Road, Guna Nagrik Sahakari Bank, Gurudwara Colony, Guna, Madhya Pradesh

We have bought two same laptops from a shop "Hi-tech computers" guna, madhya pradesh .The laptop was Dell G3 3500 with specifications windows 10, i5, graphics card -nvidia 1650 4gb and 120hz display but after receiving the products we have got laptops with different specifications as one laptop has 120hz refresh rate while the other has 60hz refresh rate only.
when we compared the laptops after some time, we noticed it....
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Tanisha Dixit
Feb 4, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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Wifi Connectivity issue

Address:New delhi

Reg model : P90F206, i brought this laptop last year in month of March actually since 1 st month I am having wifi connectivity issue, so I told sales person from the store they said that it is because of your wifi but it's connecting to our wifi so last month i change my wifi but again I having touble to connect with wifi
Please help me...
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M
maili
Feb 4, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
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Alienware headset replacement, struggling more than 1 month

I was very big fan off Dell products (Earlier), So I usually buy dell products. I purchased a Dell laptop recently and they provided a Dell Alienware headset as goodie with additional amount of Rs. 499. I received the headset and it was not working properly. I contacted the support team and they analyzed and confirmed that it is manufacturing defect then they assured me that they will arrange for replacement. I am following up them more than...
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Naitik Jasani
Feb 3, 2022
Feb 3, 2022
This thread was updated on Feb 3, 2022
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Dell Vostro 3590 Laptop; 1 year old; Issues of Screen Freeze, Sudden Screen Blanks, Frequent Hangs,and Battery Life

I bought my Dell Vostro 3590 laptop almost 1.2 years back. For the last 2.5 months, my laptop is facing several issues. They are:
1) Screen suddenly freezes at least twice a day and I have to power off the laptop and again start it
2) While doing slightly heavy surfing, the laptop gets hanged many times
3) The battery life of my laptop is almost 15-20 mins after only 1.2 years o[censored]sage

Please guide and...
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shailesh7958
from Mumbai, Maharashtra
Feb 3, 2022
Feb 3, 2022
This thread was updated on Feb 3, 2022
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Delaying in order product and not accepting company mistake and charging 15% deduction in case of cancellation.

Dear Sir/Madam,
I ordered the Dell Inspiron 5510 model on 31st Jan and on the Dell website It was showing that It is eligible for Fast delivery and delivery date was as of Today(03/02/22).
But I have checked and found that there is no change in status so I have called them and asked about product status. They said It is in Technical issue and while filling the form in place of Company name you have not entered your name.(I...
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NehaGupta07
Feb 3, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell India Laptop Dell Faulty- Refund not initiated yet

Hi sir,

My name is Neha Gupta & have bought a new Brand Dell Laptop on November 2021. The laptop was faulty and have asked for refund to Dell & Dell is taking a long time just to get the refund processed.

Multiple emails with dell, they say they will refund the amount but till date no refund is processed. Kindly Take Strict Action against dell.

I want to launch a police against Dell Technologies...
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Wir Prakash
from Noida, Uttar Pradesh
Feb 2, 2022
Feb 3, 2022
This thread was updated on Feb 3, 2022
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Defective laptop provided by dell

I had purchased dell laptop in month of August 2021 and after one week o[censored]ses, laptop screen display is dead.replacement approved on 03oct & old system also collected but not received new system even after five months. No any proper response from dell. Very very Worst service providing by Dell. Please help me to resolve my complaint....
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Kanika Sharma17
Feb 2, 2022
Feb 3, 2022
This thread was updated on Feb 3, 2022
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Battery issue in my laptop

Address:Sriperumbudur kancheepuram-602106 Tamil Nadu India

Sir/mam
I bought my Dell Vostro3501 laptop in August 2021 and now it is showing that the battery in it is not recognised by the system it was working fine since August but since 2-3 days it is showing that the battery is not readable soo the system will not charge this battery. Kindly help...
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Indu Rakesh
Feb 1, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
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Screen flickering and color change

I bought Dell laptop last month and the model is Inspiron 15 3000. But now am facing flickering and screen color changes to rose while taking online class through Google meet. Please look ino this....
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Shadab_Alam
from Noida, Uttar Pradesh
Feb 1, 2022
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No Replacement july 2021 to feb 2022 Service TAG BFP79G3

Ye log ne mere 90000 INR rakh liye hain, old system bi pickup kra liya, or ab ye log mujhe 8 months se system delivered nhi kr rhe,[protected] mails kar chuka, [protected] calls, [protected] itne tweets, mujhe lagta hai dell chor hai, ye sirf logo ke paise leke ayesh karta hai, koi management nhi hai, koi solutions nhi hai, mere 90000INR 17 july se liye hoe hain, aprox 8 months ho gaye .
ab agr ye system delivere krte bi hain to...
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M
Mayur Devre
Jan 31, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
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New Dell laptop Not working properly

Laptop is not working since I have taken, system is working like turtle, from my experience dell service is the worst👎, no any help from toll free no, no service center officially, Third party service center charging extra even in warranty, Dell when you no system will not work without SDD card then why you are selling laptop without sdd card, charging 35k to 40 k for empty box and giving name Dell Laptop making people full, in short Dell...
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haseena sultana
Jan 31, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
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Im complaining about my laptop

I bought my Dell laptop on 13 dec 2021 after 10 days o[censored]sing it started may some sounds so assesed thn i saw back clips of laptop is loose... I reached dell coustomer support for help but there is solution for this problem...and company claims within a year if you have any damages they will replace with new laptop but no one is give good response here... Its been 20 days raising this issue but no good response from dell support only unnecessary...
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