Dell India Complaints & Reviews

I bought this laptop on 2nd October on Amazon and got it delivered on the 11th. Within a week the touchpad of the product started hanging up, and in two weeks, it stopped responding completely. (mind you for a week this laptop was anyway not being put to use because i was setting it up for use)
I complained and got a technician to replace it and during replacement itself I told the technician that the hinges seem lose since his service...

I had purchased 17 Inches DELL Model: DELL Inspiron 17R Turbo from Compu India. Now it's mother board is not working. My Laptop is out of warranty. Please help me to know how can I get New Mother Board for the same Model of DELL Laptop...

We bough Dell laptop 5 months back and it is suddenly stopped and the nearby dealer informed us that the SDD card is not working and the same will be replaced at our door step within 2 days. Now it is
2 week passed and no proper response from the Dell dealer and he
has not replaced the SDD as on today. What kind of bad service after sales by this Dell company.

I need some action to be taken on top priority to...

I recently purchased dell inspiron 3511 i3 gen. since day 1 laptop is taking too much time to boot. also takes too much time to load every single app. i tried all troubleshooting with dell support but my issue is not fixed. escalation team is only giving 48 hours eta every time. its been more than a week since i am contacting their support but still no luck...

I had purchased a DELL desktop (service tag 2BCFG92) on 22nd November and have been suffering ever since.
The Desktop is slower than the 10 year desktop I was previously using.
After paying 60K, the customer experience has been a nightmare.
I have reached out to Dell exclusive store (Velachery, Chennai) from where I'd purchased and he simply states to reach out to the technical team.
The technical team is highly...

My service tag is 6X4KSH3. Ever since my laptop arrived on 18 Oct 2021 my touchpad wasn't working properly. Finally they agreed to send a technician to replace it but it still wasn't working. I contacted them and after much debate they sent a technician who sealed it and told me someone would pick it up within 2 days. It has been a month since then and my laptop has been collecting dust in it's original packaging. My refund was confirmed...

Sir
im avijit ghosh, ph no [protected]
i purchased a laptop on dated 28/10/2021 from jharkhand
st no-hqnmph3
ex- [protected]
from last 4 working days laptop adopter is not working
i call customer care from last 4 days but till now its not replaced neither my coplain was registred.
I think customer care stff is not interested to take complain or they are intentionally harrasing myself
regardsbr...

I purchased a laptop from Dell Authorised store which was faqulty.

I had requested for a replacement and it now almost 5 months and dell has not given me replace or refund....

I had ordered dell 15 Inspiron 5510 laptop on 4 November 2021, received the same on 10 November 2021 and from the day I am issuing the touchpad issue. I had called de tech support team and spent my 2 hours daily to troubleshoot the issue. Finally, dell sent a technician to check my laptop on 15 November 2021. He checked the laptop and told me that there is some hardware issue. I had called dell and tol d them to return my money but they refused...

Some softwares are not working and while charging if we touch we get shock
major problem is softwares are not working properly
stm is not working...

Hi,

I purchased Dell Inspiron 14 5418 Laptop on the
date 13-Oct-2021 through Amazon.in website.
The laptop was working fine till yesterday.

On the date 26-Nov-2021, I charged my Laptop
and then shut down the PC.
After this, suddenly a crack appeared in the middle
of the screen.

I immediately contacted Dell Technical Support through chat.They asked me to share...

Please dont buy dell laptops, huge display problems, burning eyes, you cound not work more than 10 mts..Check inspiron or dell display or dim issues in google. So many people affected, no solution for many customers

and ***no return allowed once delivered **mis leading with dell.Com and dellstroe.Com different return policies and old return policy descriptions in portal. Dell is no more dell....

Against: Dell India On: Nov 24, 2021
Complaint ID: 142300
I Have Purchased Dell Inspiron 5510 Laptop 14 Inch From Dell Official Website. Unfortunately The Laptop Sent To Me By Dell Is A Defective. It Has Backlight Bleeding Issue In The Display. Now Its 41 Days Since Purchase But The Whole Unit Replacement Team Is Not Giving Me Any Update On The Replacement. My Laptop Is Entitled For Wur Replacement. Then Also The Dell India...

I have purchase Dell laptop Lattitude 4 months ago in last week of June 2021 and after 2 months a white bright dots appears at screen and one o[censored]SB port was broken due to plug out of pen drive, which damage pen drive also.
Tried to lodge a complaint at Dell online but after struggling a months and limited working hours of Dell (Mon to Fri 9 to 5 pm only) unable to lock a service request. No email address or link available online....

Date of purchased : Nov/08/2021
product :dell ins 14 5410
The product has been purchased from dell store, I have used this laptop for thrice, not more than that, battery is heating like hell, processer fan running when laptop is dead. when heating issue is a problem has to change the laptop with new battery . I would like to replace my laptop because of this issue with heating and its been 15 days, product is failed with customer...

Please rectify as I have some urgent works to comepelte...

I have purchased Inspiron 13 5310 from Dell online store in August 2021.From day one laptop has been giving problem in touchpad.After that excessive heating problem, hang and now window crashed and corrupted.
Dell online support is obstinately insisting that it's a software problem only.My view is simple and straight that I have spent hard earned money for smooth working machine not for faulty product you have provided either problem...

Hello,

I have purchased a dell inspiron 5510 laptop in the month of September However the laptop which was deliver was a defective unit which did not had a battery installed in it for which i had raised a refund request in September. The dell team conveyed the amount will be refunded within 25-30 days.

Later the laptop was been picked up and delivered to the dell office on 5th October. However since then I am...

I purchased a laptop on 10th October from the official website and I've been trying to get it replaced since 13th October. I've spoken/sent mails to customer service countless times and they've been of no help at all.
Not only do I get transferred from one department to another but the response from your team is slow it takes a week to get an acknowledgement. Staff promises to call back but no call and no reply on emails accept for...

I purchased a new Laptop Computer Inspiron 15 3505 R3 on 1st July 2021 from 3S Technologies Panvel (exclusive showroom in Panvel). The products is having overheating problem from day 1 and the Camera became non detectable within a few weeks. The product was left with Showroom for repair and after 3 days they returned the same without solving the problems. The technical team later visited my place and after dismantling the laptop computer...