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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India reviews & complaints page 13

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H
haseena sultana
Jan 31, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
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Im complaining about my laptop

I bought my Dell laptop on 13 dec 2021 after 10 days o[censored]sing it started may some sounds so assesed thn i saw back clips of laptop is loose... I reached dell coustomer support for help but there is solution for this problem...and company claims within a year if you have any damages they will replace with new laptop but no one is give good response here... Its been 20 days raising this issue but no good response from dell support only unnecessary...
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Srinath R Sharma
from Bengaluru, Karnataka
Jan 31, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
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Dell inspiron 15 (3501) run very slow.

Address:Bangalore

Above subjected that laptops run very slow.

Even updates also runs very slow.

Please send your technician to updates and check.

Regards
Srinath....
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Ramesh Pinaka
Jan 30, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
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Support Request 1082501826

I submitted this support request on January 23, 2022, to resolve a payment-related issue that Dell handled incorrectly.
This has been a disastrous experience with Dell's products and the customer service that Dell provides. Dell had my trust, but I was completely incorrect.
Any financial issue should be resolved as soon as possible. But it's been almost a month now. I had no answer from customer service, and I received no response...
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honeybansal22
from Meerut, Uttar Pradesh
Jan 30, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
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Dell laptop vostro< earlier battery replaced now microphone is not working operating system needs to recover for newly purchased l

I am a housewife and i have purchased a dell laptop vostro 3501 from comhard technics meerut for my child classes. After 3-4 months of purchase, there was a issue in a battery for which i have contacted dell customer care. As comhard says it is not liable for such issues . Battery has been replaced by authorised dell TPA from dell customer care, after replacement with in a week microphone is not working Now, they (dell customer care) say...
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H
Hementh Kumar
Jan 29, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
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My new dell laptop charge is reducing fast.

Address:65/1, R.V NAGAR, NGGO COLONY, PATTUKOTTAI

Dear sir, last week I bought a new dell (inspiron -3511 /16gb ram / 512 gb ssd / ddr4 /)
Model laptop. It was charged fully and I startes my use. But within 3 hours it's charge came upto 10 %.

In all the website's it's specified upto 5 to 6 hours but it's stand by on only 3 hours. So please take this issue and sort out for me immediately.

Thank you....
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Ronit_Kumar
from Delhi, Delhi
Jan 29, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
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MS office product activation failed

From months my ms office is showing that you may be a victim of software counterfeiting and you software is not genuine.
And few days back it stoped working completely and it shows product activation failed ....
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M
Manik Kashyap
Jan 27, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inspiron 3501 Power Off Suddenly Screen turns blue

Address:STREET NO 3 INDRA NAGRI City-Abohar District-Fazilka State-Punjab Pincode-152116

Dell Service Tag: 4HMZ7F3, Case Number :[protected]

Hlo

Sir/Mam

Manik Kashyap here

My laptop is auto shutdown in between 1-2 days while working on the laptop. Some its got blue screen for 2 to 3 minutes And Overheating.
My laptop issue is disturbing me for near about 1 and a half month. I contacted Dell support near about 5 times every time they take my 1 hour and never gives...
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M
MAHESH NaiduP
Jan 27, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
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Laptop Inspiron 3511

Address:Chandanagar, Hydarabaad

Dear Team,

Myself Mahesh P, I have purchased Dell laptop - Inspiron 3511 model in Oct'2021.
Service Tag: 2FMYYH3

I have issue with laptop display and it's hinge got broken. The same issue is already raised with your team.
I have contacted to Dell support team though Watsapp, Mail, Chat box and phone call.
Till now I didn't get any solution from anyone. I'm facing this issue from last 10days,...
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M
MAHESH NaiduP
Jan 27, 2022
Jan 30, 2022
This thread was updated on Jan 30, 2022
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Laptop

Address:Chandanagar, Hydarabaad - 500050
Website:Dell

Myself Mahesh P, I have purchased Dell laptop - Inspiron 3511 model in Oct'2021.
Service Tag: 2FMYYH3

I have issue with laptop display and it's hinge got broken. The same issue is already raised with your team.
I have contacted to Dell support team though Watsapp, Mail, Chat box and phone call.
Till now I didn't get any solution from anyone. I'm facing this issue from last 30ays, because of this my Office...
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S
suhanisharma8514
Jan 26, 2022
Jan 27, 2022
This thread was updated on Jan 27, 2022
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Malfunctioning of keys

Malfunctioning of keys "g" and "h" . they hang a lot and is not working properly . kindly provide with the solution at your earliest convenience .
the laptop is newly bought and is in the warrantee period .
thanks....
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Pankaj K Shah
Jan 25, 2022
Jan 27, 2022
This thread was updated on Jan 27, 2022
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Laptop Battery Dell

I had purchased Laptop Battery Dell on 25th Jan 2022 from NT Innovations Private Limited. 5, Anmol Plaza, Near Manisha Chokdi, O P Road, Vadodara - 390007 Gujarat. I paid Rs 5500.00 for The Laptop Battery Dell.
Invoice No - OPR / 21 - 22 / 1107
Reference No - 1055 dated 25.1.2022
Laptop Battery Dell :
CN07FHHVBDS0016L51QKA04
I had already purchased my Laptop on Aug 2018.
I would like to know that...
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Rekha22
from Bengaluru, Karnataka
Jan 25, 2022
Jan 25, 2022
This thread was updated on Jan 25, 2022
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Delay in replacement

Address:Garvebhavipalya

I purchased dell inspiron on 21st jan 2022 on pai international. It had sound issue and i returned it on 22nd 2022. They checked it and found the sound issue. They told tht it will be replaced but till now i have not got replacement or refund.
I want my money back. I cant wait anymore....
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priyanka rokade
Jan 24, 2022
Jan 25, 2022
This thread was updated on Jan 25, 2022
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I have installed ssd 256 gb at dell service center

Address:Pune ( hinjewadi)

Dear sir/ mam
Today i installed SSD 256 gb at dell service center but the person asked me to wait for reciept as per him depending on transaction the receipt takes time to generate.
Please help...
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Praveen Senthilkumar
from Pollachi, Tamil Nadu
Jan 24, 2022
Jan 25, 2022
This thread was updated on Jan 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have paid 4250 for extend warranty before 4 days I have not receive any mail or warranty extended details

Address:T5B,3rd floor, brook field Mall , Dr Krishnasamy Mudaliyar rd, Coimbatore, Tamil Nadu 641002
Website:I complaining about salesman

I have bought dell laptop in Coimbatore, brook fields, dell exclusive store. In the date of 18/1/2022
during that time your salesman said extending of warranty . If I paid 4250 you will get 2 years extra so I have pay 4250 on google pay in the date of 20/1/2022 . He said that you will get mail regarding this . but till now I did not get any mail or extended status regarding this. showroom mobile no : [protected], And I have send money...
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Maniesh_m
from Mumbai, Maharashtra
Jan 24, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
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Complaint regarding poor services

Maine June 2021 me dell insprion Service Tag 7WF70B3 purchase kia.
laptop ki body toot gayi. mai daily customer care me call kar rahi hu apni complaint daalne k liye par wo log call ko ek person se dusre person pe transfer pe transfer kar rahe hai.
Maine 18th Jan, 2022 ko call kia. Mr. Ravinder ne call attend kia. Unhone broken laptop k pics mail karne ko kaha. Maine pics mail kiye. Sari details batayi. One hour talk k baad...
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Tarun Beroka
Jan 21, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
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Purchased a defective product from croma

DYB2ZH3, croma sold me a defective product. Dell technician came and sealed laptop. It been 4 days and I'm still begging customer support to give DOA letter. But dell customer support is worst they don't bother about customers problem, like their work is to just sell the products....
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Harshitha Gattineni
Jan 21, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
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Complaint regarding Dell laptop

I purchased Dell Inspiron 3511 laptop in October 2021 that is just before two months.
All of a sudden there was a sound when i tried to open it.
When i checked l found that the panel near screen and sides was coming out.
I want a replacement of laptop.
Please look into this issue as soon as possible....
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S
Sachin vimal
from Unnao, Uttar Pradesh
Jan 21, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
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Try to contact engineer

Address:Unnao

Hi i purchased dell vostro on 25 january
Somehow my laptop has damaged so i am trying to connect with dell engineer but it's not connecting many time i called to helpline number but no response...
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S
sheshang
Jan 20, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
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Laptop Replacement not done till date after DOA being issued

I was issued DOA on 09th December 2021 but I have not got my Laptop Replaced till Date.

Everytime I receive the Same Answer that Replacement team will call you but there is no response from them.

Neither Dell gives any Reply to the Emails I have sent.

Dell Support team is harrassing the Customer though DOA was issued to the Customer with the Services I have received.

I had to arrange...
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A
Anwarshaikh25
Jan 20, 2022
Jan 20, 2022
This thread was updated on Jan 20, 2022
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Faulty product

I bough laptop in november and within month its hinges got opened . now even after month of raising complaint no replacement taken place

Case Number :[protected]...
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