Dell India Complaints & Reviews

I purchased dell inspiron on 21st jan 2022 on pai international. It had sound issue and i returned it on 22nd 2022. They checked it and found the sound issue. They told tht it will be replaced but till now i have not got replacement or refund.
I want my money back. I cant wait anymore.

Dear sir/ mam
Today i installed SSD 256 gb at dell service center but the person asked me to wait for reciept as per him depending on transaction the receipt takes time to generate.
Please help

I have bought dell laptop in Coimbatore, brook fields, dell exclusive store. In the date of 18/1/2022
during that time your salesman said extending of warranty . If I paid 4250 you will get 2 years extra so I have pay 4250 on google pay in the date of 20/1/2022 . He said that you will get mail regarding this . but till now I did not get any mail or extended status regarding this. showroom mobile no : [protected], And I have send money to this no: [protected]

Maine June 2021 me dell insprion Service Tag 7WF70B3 purchase kia.
laptop ki body toot gayi. mai daily customer care me call kar rahi hu apni complaint daalne k liye par wo log call ko ek person se dusre person pe transfer pe transfer kar rahe hai.
Maine 18th Jan, 2022 ko call kia. Mr. Ravinder ne call attend kia. Unhone broken laptop k pics mail karne ko kaha. Maine pics mail kiye. Sari details batayi. One hour talk k baad wo kehte hai k yeh mera department nahi hai. Mai call kisi aur ko transfer karta hu. One hour talk k baad phone transfer kia aur call disconnect kar dia. Uske baad call lag hi nahi raha tha.

Again 19 jan ko maine customer care me call kia. Call Mr. Imran ne attend kia. Unhone b sari details li. Details lene k baad kehte hai yeh mera department nai hai. Mai call transfer kar raha hu. Phir Imran se Vishal, Vishal se Ms. Geeta, Geeta se Austin, phone transfer pe transfer kia gaya. Again i was on call since one hour. Finally Austin ne call disconnect kar dia.

Today is 24 Jan, 2022. Na koi complaint register hui aur na hi customer care se koi call aaya hai.

Yeh Dell Company ki service hai..
Bas customer ko ghoomate rehna.

DYB2ZH3, croma sold me a defective product. Dell technician came and sealed laptop. It been 4 days and I'm still begging customer support to give DOA letter. But dell customer support is worst they don't bother about customers problem, like their work is to just sell the products.

I purchased Dell Inspiron 3511 laptop in October 2021 that is just before two months.
All of a sudden there was a sound when i tried to open it.
When i checked l found that the panel near screen and sides was coming out.
I want a replacement of laptop.
Please look into this issue as soon as possible.

Hi i purchased dell vostro on 25 january
Somehow my laptop has damaged so i am trying to connect with dell engineer but it's not connecting many time i called to helpline number but no response

I was issued DOA on 09th December 2021 but I have not got my Laptop Replaced till Date.

Everytime I receive the Same Answer that Replacement team will call you but there is no response from them.

Neither Dell gives any Reply to the Emails I have sent.

Dell Support team is harrassing the Customer though DOA was issued to the Customer with the Services I have received.

I had to arrange for another Laptop to do my work and Paying Rent for the Same.

After such a service, I have not left with any choice but to go to Consumer Court for the settlement of my Complaint.

Since Dell Reputation is also at stake, I would like to give final chance till tomorrow evening for the Replacement of my Laptop or else I will be not left with any option to settle the Complaint at Consumer Court.

I bough laptop in november and within month its hinges got opened . now even after month of raising complaint no replacement taken place

Case Number :[protected]

Sir i have raised a complaint against my dell laptop service before 14 days, I got a call from your technician on 13th January, they said they can't come and will be available on 16th. But they haven't come. Your supportive assistant said me that I'll be getting on 18th, next they changed it for 19th. They are saying me that they tried to reach me but i was unavailable, no call i got by your technician. Now they scheduled it for 21st. I'm working here, not just Sitting simply here. I'm leaving my work, since past 2 weeks. Please take kind notice

I m complaing about my dell laptop there is no service center.

Battery issued(battery backup less than 1 Hour) and over heating issues
I already contact to dell support team but not getting any support

I Purchased a laptop on 07.01.2022
kindly replace my laptop and provide me new unit
I am facing lots of problem in my working with this faulty laptop and facing unwanted harassment from dell support team

My detail:-
Karan Jain
[protected]

I have purchased a new laptop in nov, 21 and from the first week of purchase i needed to submit it back to the service center team; issue was of no audio output device and they just changed the motherboard itself. After a week when i collected it back and went home, again my laptop got crashed. So i revisited to the service center the very next day! I spent my whole day there and at last they just told me that as if its not crashing now, we won't be able to assist you with this, so i came back to my place. Asap i opened it for logging in to my office work, it crashed again.
So i went there again next day and resubmitted it!
After 15 days when i didn't get an answer from the service center team about my laptop being fixed, then i decided to contact your customer support. By then it's already been a month for puchase and didn't even used it for a single week.
Even your customer service team have asked me to collect my faulty system from the service center, as the customer support team assured me to have a same day full unit replacement.
Its been 3 months as a whole!!
Even that customer support is answering me everytime by just saying we are not the concerned team. Who the hell is then ??
I have purchased this on Nov.21, 2021, just because i was selected for a pretty good company and the joining was from nov.22, 2021. I even lost that.

I want to get my compensation for these three months, as already under lot of debts just because of your fake commitments that you people are letting it done in 4-5 working days. Even i have the email from you that the concerned team and the manager from floor would be contacting me by the end of the day and this just happened after 128 minutes of a call as no supervisor was available on floor by that moment.
Its already been 6 days for that email to be received, still no call though!
I want you people to stop sending these faulty devices. And i need the compensation or either you should say my salary earnings which you stopped me from.

Dear Sir

I have an laptop latitude3400 i log a complaint against it but they delayed from two months and again and again they give me the time extension for product dispatch but the always say that the part is not available at this time. but the extend the date for resolution. we need extension for warranty of this laptop. i dont know but i can do at this time please give me the resolution

I had purchase laptop on 14th Jan 2022, today 18th Jan 2022laptop speaker volume not working properly, please check .

I bought ghost laptop on Nov 5 2021 it worked fine but on 6 jan 2022 it showed a gap and after closing and opening case the gap widened now i am not even closing the case
I raised in dell costumer care with warranty but they are going on delaying that parts are unavailable and giving false dates
More pics about laptop :
https://drive.google.com/folderview?id=1cx8MUwnhf4fX9GLYbKJRwCdJLeF7dJeU
No physical impact or spills to the laptop
The pics below is taken at 8:21 am 18 jan 2022
My device service tag is 8NXXPH3

Dell laptop
delln3501 insp ci5-1135/8/256+1/2/w1/ms hfxzkf3
hsn/sac code 84713010
purchase date 08/07/2021
dr vijay pratap singh
[protected]

Hi,

Team dell,

I purchase laptop last year in Jan 2021. My Laptop Warranty expires on 15th of this month means tomorrow. For Warranty renewal, I am trying from 06th Of january 2022, But Today is 13th of January 2022. Till today dell executive are failed to fulfilled my requirements and Give correct Information. This is worst experience, that i was faced. I am Ready to Purchase warranty renewal but dell sales executive are not ready to sell and fulfill the requirement of costumers. After this experience i never purchase dell laptop in future. Service providing by dell is worst. Kindly share your superior contact details so that i tell them how your team members actually works. How they deal with costumers and harras costumers.

Mr Rakshith from dell is see my issue from 07th of January.

Regards;
Gurvir Saini

We placed an order for Vostro laptop on the Dell site. Money has been deducted from our account only because Dell finance team can not verify the details also no proper reply to the mails. It has been more than 10 days and we still have not got the confirmation about the purchase

As per the order no is[protected]
in numericals eight five two four two seven five nine three
as per there are not dispatching the product when they will dispatch i dont now