Dell India Complaints & Reviews

Hi
This is Dinesh Kumar of Dell service tag number FFD6ZH3. I had bought a laptop from Dell store at Visakhapatnam, It's been 1month and I am already facing issues with mouse pad and also the hinges were damaged, actually they were there from the starting but I didn't noticed that at starting I've spoken to dell customer service but they were saying that they will get repaired it but there were so many issues with the product and even...

Very disappointing and inconvenience services from Dell Nehru place, Delhi. Lies a lot.
I am uploading screenshots of their mail to show you how they lied to me....

Dell Complaint dated 10 Nov21
Dear Sir,
My Laptop Dell Inspiron 5559 with Security Tag FK5JXF2 (out of Warranty) was deposited on 26 October21 with Service Order No-[protected] at Dell Authorized Service Center, Yerawada Road, Koregaon Park, Pune-411001. I asked them ( Ms Alfia at Dell Service Center) to provide an Estimate of Repair (Quotation) and Official Receipt for payment for claiming Insurance on their official letter...

Dell laptop approved for replacement on 13 september.
Have not received a laptop since now.
Please someone help....

Hello, i ordered a laptop Dell Inspiron 15 plus in the month of August, my order no is[[protected]].

I was supposed to receive a free gift with my order after registration. I have completed the registration and paid the minimal amount to be paid of 999 around the date 23rd of Aug 2021. But i still haven't received it. The dell ticket number for tracking is [dell4031544]. I uploaded my mail confirming the order and payment while...

Worst customer support ever. I have been complaining about my laptop to Dell over emails and web portal since 8th Oct 2021. There has been no resolution of the issue for the malfunctioning laptop. The customer care representative knows that its a faulty device which they need to attend to and replace the Laptop but their focus is just to keep on installing drivers. Finally they replaced touch pad and technician asked me to sign digitally...

I am purchase one laptop battery from Flipkart site (Dell 15R[protected] OEM Genuine Battery MR90Y 65Wh 11.1v 6 Cell Laptop Battery Black | New_36) on Feb'21 it is under warranty. We logged a complaint at Dell but Dell told me that, They has not replace the battery because it out of warranty. Then i contact to Flipkart they told me you contact to dell . I am asking about warranty card - Flipkart told invoice is warranty. Last two days i am...

I have ordered dell laptop on 22nd september through dell website. Order id was[protected].
Got confirmation from dell’s end also next day (23rd sept). But after that there was no status update. They mentioned 45 days for delivery but now after one month today i heard from customer care that sales team is working on payment confirmation. They even yet to purchase the order. It is scheduled to be shipped by 23rd october and delivered...

The Company didnt provide me a valuable slot for booking my interview.The Respondee was only to blame on me that I was irresponsible.But Still I await for an oppurtunity to get hired for my service.Please Help me.

Regards#
armaansaaliqh
[protected]...

I have purchased a dell laptop on july2021.
When i started using it i came to know that it has issues while doing restart and so i logged a complaint to dell technical support team. They tried to resolve it and have also assigned a technician for home visit and ram replacement.but the issue did not resolved. Then they told that they will replace the whole mother board for which i denied as it was a new laptop and so i asked for whole...

I purchased a Dell XPS7950 on 29.03.2021 and there has been issue and replacement of the mother board for 3 times till now starting from July 2021 just after 3 months of the purchase. When I sent a big email asking for the device replacement+ warranty extension, they called and told me device would be replaced with an extension of warranty for 3months. Also, it would take in 30-40 days for this process.I lost almost 4 months from July to...

I purchased the new Dell Inspiron 5593, i5 a year back.

Recently i have started noticing issues with few keys in the lower end of the inbuilt keyboard.

Keys such as the spacebar, b, n, right, left, down and 2 in the number pad aren't working occasionally. It's more like they freeze and require multiple attempts to get them to work. and even then it runs on one-tap ( e.g when i tap b once it appears as 'bbbb'...

Dell service order no:[protected]
i received Insprion 14 5000 seies 5402 during I week of may 21..

from the day 1 i am having audio issues.. now its totally not audible.. plz help

rgds
balasubramanian
[protected]...

I have informed 0n 11 th august 2021 tat my card account has not been credited with the 10% of money so far..
material supplied in may 21..

i keep sending reminders but not even got a response..

rgds
balasubramanian
[protected]...

I purchased brand new all in one from dell store but from the day 1st I have facing with poor performance which is not solved by engineers...

I purchased a Dell Inspiron 7567 laptop in April 2018. (S/N : FMHMX32, Express Service Code: [protected]) Battery of the same has gone faulty, I have tried for battery since more than six months at Local dealers and local market, but found not available. I spoke with Dell customer service and also Supervisor on number [protected] on 6th Oct'2021, but they disconnected the call without completing the conversation and told me that Battery is...

Warranty claims Not provide warranty period....

I bought Dell Inspiron Laptop 5410 2 in 1 on 21st June 2021 for MBA Classes. I am using Microsoft office only. From 15th July 2021, I am facing the Blue Screen and hanging issue. I contacted phone dell support and they couldn't help me and find the issue and asked me to visit the service center. The service center is not in my native place. My classes were there at that time. So I visited Velachery Dell Service Center in August they told...

Dear Sir/Madam,
This grievance is with reference to very poor support provided by Dell Computers India Limited. I had purchased a Laptop (Dell Vostro 5410 i7 16GB 512 SSD, Price 87000 INR)couple of days back (19th July'2021 ordered from dell website and getting delivery 16 September 2021 ) and the Laptop has been having frequent issues of getting heatup in normal use thermal goes upto 92*C in idle condition, touch pad not working...

Hi Sir,

Following Details furnished for necessary earliest action:

1.Product Name Vostro 3401, Service Tag HJT0P63, Problem Hard Drive Related- The Dell Laptop purchased on 30th December 2020, Windows not opening on starting of Laptop, HARD DISK -WINDOWS ISSUES- COMPLAINT DEALT BY MR PRADEEP PACHAL DELL, TECHNICAL SUPPORT.

2. On 27th September 2021, Mr Pradeep called us and advised to follow some...