Dell India Customer Care

I submitted my dell laptop with its charger to the dell service center for fixing some problem in my laptop, I got the message that it got repaired after almost 15 days and when I went to the center to receive my laptop, they refused that they do not have my charger. We asked to show us the CCTV footage, they denied that too.

Dear Support,

With following case ID :[protected] which was raised on[protected] & till date issue not solved.

Its kind request in you to arrange an engineer to visit the site and provide the solution.

Above version of laptop purchased by me in December 2020 but the same is very slow in operation .I tried to find out service Centre near me but all were closed. kindly suggest me how I can repair it, it is under warranty period

I have bought a keyboard and one mouse in nov 2020.
Now it is july 2021.
But mouse's right click is not working properly.
and keyboard function key and symbol numeric key is not working properly.

My laptop was very slow working, please check my system and its very lagged...

Hi, my laptop has been lost/stolen.i have already filed FIR and talked with dell rep, she said, will send email id and ask some information but i did not get any response from dell side...so please help in this case.

S/tag-c0xhft2

My dell laptop is very slow . it gets hanged very often. the system is very slow

The 100% Battery is Draining within 1 Hour and the laptop is overheating in 5 minutes after opening.
Both the problems is happening from starting but I thought it was happen to every laptop but it is not.
The temperature of this laptop is 98 degrees.
Please solve this problem within 2 days.

Purchase a new Dell laptop a one month back. At first the laptop kept crashing occasionally and had started having a lot of problems.
Having no choice left, we even did factory reset assuming that the setting will go to the normal. According to the BIOS diagnosis the laptop does not have any hard ware problem. The laptop seems to be working absolutely fine for a few days until it crashed completely showing no sign of life. it wouldn't turn on. The vendor has no solution to it except to open it. But we don't want to get it opened by him at any cost. So please refund our money.
Configuration of Laptop:
Model Name: INSPIRON 5410 2 in 1
Service tag: 3TBC0B3
Order No:[protected]
Eval code: D560465WIN9S

I am purchased laptop with an order number[protected] on 18 May 2020,
with model number Inspiron 14 5000 Series - 5490 - From last one week my power supply adapter is not powering continuously for the same reason my laptop is internediately charging, once I move the adapter it starts charging again.

Hence request you to advise on the further action.