Dell India Complaints & Reviews

I purchased a laptop 10-12 days ago only. SERVICE TAG 4P5HXR3.

The touchpad has stopped working and the windows screen is frequently freezing.
The touchpad of the laptop has stopped working 4 times in 10 days.
I talked to dell technical support regarding the issues I am facing, they said that this might be a driver issue. I reinstalled the windows and updated all the drivers. I performed all the troubleshooting...

We have purchased a laptop model no Dell Inspiron 7415 on 2/10/2021 by Amzon. After purchasing of few months I register a complaint of about mike. One of the guy of Dell came to repair but while repairing he damaged the usb drive. Attaching photos. Please issue a new laptop as you people are mentally harassing us.
Dr Deepak raghav
House No: 368/7, Subhash Nagar
GURUGRAM, HARYANA, 122001...

I bought the laptop in November in which after 3 months the keyboard color is missing which is printed in the screen which looks very bad as if the keyboard is local it is a manufacturing fault. my fix this problem...

Hi,

I purchased my new dell laptop 5420 inspiron from Authorised Dell website. It was 16gb ram and 1 tb SSD . I purchased it on 4th Aug 2022 as per Invoice date. Since first day heat issue was there and I raised the complaint and raised a message to Dell support Assist and Dell Support . I raised a concern that heat issue is there since first day and please send an engineer so that physically he can check it as it will not...

Hi,

I purchased my new dell laptop 5420 inspiron from Authorised Dell website. It was 16gb ram and 1 tb SSD . I purchased it on 4th Aug 2022 as per Invoice date. Since first heat issue was there and I raised the complaint and raised a message to Dell support Assist and Dell Support . I raised a concern that heat issue is there since first day and please send an engineer so that physically he can check it as it will not resolved...

Service tag 4P5HXR3

The touchpad of the laptop is not working,

Dell has sent me 3 systems, 1st one is faulty as its heat a lot and its processor fan runs continously. it was replaced somehow after so many calls and conatcts.
2nd system which i have received is having manufacturing issue, it back panel was not properly adjusted, it creates sound while opening, there was hinge problem and back panel is...

Order placed with Customer Name: SOUMYA S
Order placed with Email ID: [protected]@nriol.net
Order placed date: 19th August 2022
IRN Number: IN[protected]
Model name: Latitude 15 3520 Laptop – Best Seller

Although I had received an IRN number on August 19, 2022 indicating the order placed has been received but it has not been confirmed yet. NO further processing has been done. I have not received...

Hi Team,

I have been following up since Day1 of the purchase for different issues.

I have chosen Extended Service 3Y In-Home Hardware Service at the time of purchase, but the website is showing Support Services: Basic Expires 24 JUL 2025

First year must be common warranty and 3 year extended warranty.. So I have to get the warranty till 2026 July 24.

You have sold 3 years Extended...

I placed online laptop order and the money got deducted from my account.

After 2 weeks when the delivery date is crossed, the product is not been delivered and no communication made. I called the customer support and they just hung up on me.
They say my order number is not generated. If I ask what needs to be done or get my call order cancelled, my call gets transferred.

This is a shocking behaviour...

Completely fraud company. Their engineer destroyed my laptop and motherboard and many other part. Now my laptop is dead. And theier seniors are behaving rudely with me. I hate dell service.
[protected] .
Case number:[protected]
Please resolve...

Hello,

I bought my laptop in 2020 from Dell. I have been having problems in my laptop since last 4 months.

I emailed the customer service a very detailed email with pictures showing the problem and asking help from them. All the customer service has done is to UPDATE the BIOS and DRIVER installed in the system and nothing else.
My laptop is on warrenty period. My problem is very straight forward. It...

I have requested a service request on 2 nd sept but till now no response from dell side .even i have connected more times but they didn't give a positive response .the issue was laptop get heating continously...

I ordered a laptop on 28th july for which estimated delivery date was 2nd august. After several calls and emails I was informed that product will be available in 1st week of September. Even as of now there is no update regarding order and there is no response to my mail. IRN No. IN[protected]...

When i go to dell service center for fan is not working problem, then he is negotiating to do the work after 2-3 days and it is very basic work. But when i say that i have to install SSD then he immediately convinced to do the work right now . Because he is seeing his commission in that case. But after listening to the SSD prize i decide to install it later. and that agent is now decided not to give the laptop, when it is fully installed....

I am also experience the same with DELL LAPTOPS since last 8months for machine replacement Dell have lost of excuses to cheat the customers, once purchased the DELL product just forget of your money and u will get nothing from them...they manufactuer only one machine of any series model world wide ..i[censored] had any issues under warrant or in any case of machine replacement is needed, they will have only one answer that they don't have the same...

I submitted my laptop on August 1st To DivyaSree Greens, Phase-28, Village, , Varthur Hobli, Koramangala, Survey 12/1, 12/2A, 100 Feet Rd, Challaghatta, Bengaluru, Karnataka 560071.

I have also made payments for the parts that needs to be replaced.

I have been following up with the Service Center every now and then they say they don't have idea as to when the parts will be delivered nor can they track it or contact...

On August 18, my monitor complaint was registered by calling your toll free number.[protected] and gave a number like this, after constant communication through whatapp and mail (gave them the picture and bill copy they asked for) finally the customer informed me that they can get the shipping address and send the monitor, today again,

" Dear Anandhu Sasidharan,
This mail is related to your recent interaction with Dell...

I've brought my laptop (Dell Inspiron core i3)on 11th August 2022 and just by that day onwards this product keeps on freezing .It freezes to such an extent that you can't continue working. I've tried connecting to the Dell support so many times but all they do is Direct me to the same process and when i ask them "will this happen again?" All the time they replied "no ma'am this issue has been fixed by us". But this keeps on happening. They...

Sir
सर लेपटोप का डेस्कटॉप वाला हिस्सा CPUवाले हिस्से से अलग हो जाता है और बार बार कर्सर रूक जाता है
[protected]...

I have purchased my Dell Vostro 3500 laptop on[protected]. From last 2 -3 months there have been hardware issue related to fan. I have submitted my laptop at Ahmedabad, India on 12-8-22 and they have identified the issue as the same. But still i have not got my laptop back, as they are saying that there is unavailabllity of parts so they are not able to fix it. I have been facing soo many delays because of it. Customer service is the worst,...