Dell India Complaints &amp; Reviews

I received the laptop 10-12 days ago. I am totally satisfied with the product from the 3rd day from the received date.
The touchpad stopped working suddenly.
After 1 day, the touchpad started working somehow, I don't know, how?

There was a heating issue with the laptop, the laptop getting hanging and windows were freezing from the 1st day, dell technical assistant guided me to fresh install the windows.
I...

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Address: Ghaziabad

Hi,

I purchased my new dell laptop 5420 inspiron from Authorised Dell website. It was 16gb ram and 1 tb SSD . I purchased it on 4th Aug 2022 as per Invoice date. Since first day heat issue was there and I raised the complaint and raised a message to Dell support Assist and Dell Support . I raised a concern that heat issue is there since first day and please send an engineer so that physically he can check it as it will not...

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Website: Dell.in

My issue is regarding the extension of the 2 year warranty of my DELL LAPTOP that I bought on 06.07.2022.
The dealer has told me to login to www.dellconsumeroffer.com/backtocollegeoffer, where I can login or register myself and get the warranty extended for another 2 years at Rs. 1, 999.00 and JBL earbuds for Rs. 999.

Because of this offer I bought the Dell laptop.

I did the registration on 09.07.2022...

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Address: Banglore

My issue is regarding the extension of the 2 year warranty of my DELL LAPTOP that I bought on 02.07.2022.
The dealer has told me to login to www.dellconsumeroffer.com/backtocollegeoffer, where I can login or register myself and get the warranty extended for another 2 years at Rs. 1, 999.00. Because of this offer I bought the Dell laptop.

I did the registration on Monday evening and I got the message and mail that after...

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Dell Service Tag: HGK51B3 [Case Number:[protected]/Service Request: [protected]] [ ref:_00D0bGaMp._5006P3DuuK:ref ]

I bought a laptop on 15-feb-22 evening with S/N-HGK51B3, but unfortunately I was defective. I informed the retailer but they denied and said I was perfect without checking it. And service centre technician said don't put me in this. I called at help line number and explain whole thing they take invoice and pic of...

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Website: Www.dell.co.in

I had bought a laptop from Dell and since day one it was giving problems. After contacting the technical team they had visited my son's university at Manipal and had replaced few parts but then after within a few weeks it started giving problems. It's been 2 months my son has been complaining verbally and through mail to Ms. Rashmi Chethan, [protected], [protected]@Dell.com, Rashmi.[protected]@dell.com and she had been falsely promising...

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3 Comments

Hi Team,

I am Preeti, I have Purchased Dell Laptop - Inspiron 15 3000 from Relience digital Pacific mall sector 22 in Oct 2021 . Service tag : 4WKKPH3

I am facing major quality issue with new dell laptop . During opening of laptop flap the screen panel stuck and it's hinge got broken with in 3 months . I am a old customer of Dell company . For old laptop I didn't faced any problem. But this time Dell new laptops...

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Address: no.62/1, NR Towers,3rd Floor, 19th Main,17th Cross,HSR Layout - 4th sector

Our company parablu systems pvt ltd talked to a support person called [protected]@dell.com and we ordered dell xps15 premium laptop which is worth 2.5 lakhs on Feb 1st. Till we order the lap she was cooperating and she made sure that her name is on the purchase order and she promised us that our order will not be delayed after Feb 15th. she assured us that she can push the order and get it delivered before 15th but now when we tracked...

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Hi sir,

My name is Neha Gupta & have bought a new Brand Dell Laptop on November 2021. The laptop was faulty and have asked for refund to Dell & Dell is taking a long time just to get the refund processed.

Multiple emails with dell, they say they will refund the amount but till date no refund is processed. Kindly Take Strict Action against dell.

I want to launch a police against Dell Technologies...

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4 Comments

Address: Chandanagar, Hydarabaad

Dear Team,

Myself Mahesh P, I have purchased Dell laptop - Inspiron 3511 model in Oct'2021.
Service Tag: 2FMYYH3

I have issue with laptop display and it's hinge got broken. The same issue is already raised with your team.
I have contacted to Dell support team though Watsapp, Mail, Chat box and phone call.
Till now I didn't get any solution from anyone. I'm facing this issue from last 10days,...

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Address: Bengaluru, 560071

Hello,
I have Contacted Dell Support on 10th Deceber 2021 through WhatsApp for the issue that My product Dell CPU which is in active warranty (service tag JBRW6T2) performing slow. Support executive guided me ew steps to follow but it didn't worked. And I asked Support Executive that "If My System suppports M.2 NVMe SSD?" I have doubt for this system so I again ased to recheck and reconfirm for NVMe SSD specially. Response...

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Address: Pune, Pune

Have bought a new Brand Dell Laptop on 16th Dec 2021. 8 days ago. Speakers and Keyboards not working. Have asked Dell for refund. Their engineer came with replacement parts, but the speakers and keyboard did not worked. Overall, I lost my data in terms of Windows 10 Professional and MS Office Professional .

Multiple emails and whatsapp chat tp dell, they say they will refund the amount. But till date no refund is processed....

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Hello, i ordered a laptop Dell Inspiron 15 plus in the month of August, my order no is[[protected]].

I was supposed to receive a free gift with my order after registration. I have completed the registration and paid the minimal amount to be paid of 999 around the date 23rd of Aug 2021. But i still haven't received it. The dell ticket number for tracking is [dell4031544]. I uploaded my mail confirming the order and payment while...

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Address: online store

I have ordered dell laptop on 22nd september through dell website. Order id was[protected].
Got confirmation from dell’s end also next day (23rd sept). But after that there was no status update. They mentioned 45 days for delivery but now after one month today i heard from customer care that sales team is working on payment confirmation. They even yet to purchase the order. It is scheduled to be shipped by 23rd october and delivered...

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Address: A Wing, Plot No. C-66, G Block, Bandra Kurla Complex, Bandra (E) Level 5, Unit A503 Mumbai Maharashtra 400051

Dear Concern,

1) i have purchased a brand new Dell Laptop for my son's online education purpose.

2) The said new laptop was a defective laptop with speaker and other problems.

3) I contacted Dell and they registered my complaint and the 1st representative confirmed after giving access thru Dell Remote that there is a software problem.

4) Then the 2nd representative told that the...

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Address: CD 86/A, 7 Udayan Pally, Ashwininagar, Baguihati, Kolkata: 700159

I’ve purchased a dell vostro 3491 laptop on 21st of august 2020 (I. E. Not even a month’s old) as i needed to perform office work & online classes from home due to covid 19 situation. But sadly all my projects are on hold since this piece of junk is been giving me below issues:

Issue no. 1: system is giving me ‘electric shocks’ every now & then, specially when connected to charger. Even my 8 years old nephew got electric...

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I have raised the order cancellation request (Service request no. [protected]) against my laptop purchase online (Order no.[protected] from the dell website on 12.08.2020, on the same day on which purchase made, few hours after later.

As per dell website, order support page stipulations "it is only possible to cancel your order before the production and packaging process starts".

Order was placed on 12.08.2020,...

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My dell inspiron 5000 series laptop had this issue with its back flip cover, it hasn't undergone any physical impact in any manner but the hinges began creaking and soon the back flip cover started coming off from one side of the laptop. I contacted the dell support team as it was under warranty period (Less than a year since i bought it) and they refused to undertake the repairs under warranty citing that it's not covered under the said...

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