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Dell India
Dell India Pvt. Ltd.
Customer satisfaction rating: 35%
2050
COMPLAINTS
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Dell India Customer Care

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Address
No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore
Kolkata
Kolkata District
West Bengal
India - 560071

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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190
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131

Phone:
Phone:
up
67
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101

Customer satisfaction rating
35%
Complaints
2050
Pending
0
Resolved
716
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So far so good - The company responded to our notifications and is working on resolving complaints.

Dell India related photos (670)

Dell India Complaints & Reviews

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M
Jan 4, 2021
Gurgaon, Haryana
I purchase a laptop New Vostto 15 3500 series on 3 rd Jan at 8 pm through Dell.com site with the order number[protected] and...
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A
Jan 4, 2021
Some keypad buttons like "esc(escape)", "7(seven)" and "right arrow" are not working from 27th december, 2020. these three keys got loosened and slowing stopped working. I think there must be some problem with these keys on the keypad so I kindly request you to repair these 3 keys on my keyboard.
Dell vostro 14 5401 keypad

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    V
    Jan 4, 2021
    Hello,
    Your sales rep VIKAS AGARWAL has placed a order on 26th nov 2020 for my new laptop for which amount is prepaid...
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    D
    Jan 2, 2021
    Delhi, Delhi
    I have bought a laptop on 25.12.2020. Only 5 days past I am facing camera problem. I think this laptop is fully defected

    Good evening Sir, It is very sorry say that I have purchased a Dell Laptop 0n 25.12.2020. But only 5 day past I am facing camera not working problem, I have not expected such a poor Laptop from your organization. kindly replace/change LAPTOP as it is defected.

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      A
      Jan 1, 2021
      Delhi, Delhi
      The short timeline is as follows
      1. Online order by me ...
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      Dear Sir /Madam,

      The undersigned had brought a Inspiron 3501 Notebook ( Item Description - D560398WIN9B, i5...
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      R
      Dec 24, 2020
      Powai, Maharashtra
      On idulling and on sleep mode following notice comes and system hangs
      Dell inspiron aio 5490

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        M
        Dec 24, 2020
        Delhi, Delhi
        Mai dell key bord liya wo kharab nikal gaya hume kafi farishani ka samna karna para so ap apne product ka sahi se inspection kijiye fir market me saman laye ni to costumer hat jane chata aur koye bhi costumer sanan nhi kharid payega

        email [protected]@gmail.com

        mobile no. [protected]
        Dell keyboard kharab tha

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          S
          Dec 16, 2020
          Delhi, Delhi
          I have received a new Dell Vostro 3491 in mid Nov 2020 and have been facing problem of display flickering, blanking out and blurring. The tech support and onsite repairs have not been able to resolve the issue and the company representatives have stopped responding.
          I have asked for a product replacement but have not received a response. Its really poor service and no help.

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            G
            Dec 15, 2020
            Powai, Maharashtra
            I purchased dell laptop in Sep 2020 tag no FWNR203 and it is not working good from first day and technical team also not sort out the issue and after that I replaced it but now dell team not providing me laptop...
            replacement order no[protected]
            ...

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              D
              Dec 10, 2020
              I gave my laptop to authorised service center for repair and dell rejected my parts replacement.dell is saying that the motherboard serial number does not match with my laptop id.and it belong to another laptop.i asked them to check the serial number of motherboard so they can find where it is sold and can identify what really happened.they said they dont do anything like that and repeated they cant give me warranty replacement.i asked them details of my laptop actual motherbord serial and the one in side now, they said they cant give me any details related to that even its my laptops.i exteneded my warranty in november and after that i gave for service.its their responsibility to check my laptop thoroughly and give me warranty intsead of that they only asked me for an automated test and screenshots now they are not giving me warranty and also any details about the serial numbers and all so that i can file a proper complaint

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                U
                Dec 9, 2020
                I am a government employee and had to purchase a laptop as per company policy. But for reimbursement I need dell exclusive authorisation certificate. At the time of purchase they provide me an expired authorisation certificate and misguided me. Kindly provide me current year certificate so that I can submit in my company for reimbursement.

                Details of store is mention below :
                RsKrish Technology & Service Private Limited
                Dell Exclusive Store
                G3, 47-48, Pragati House, Nehru Place, Delhi - 110019

                Thank you

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                  R
                  Dec 8, 2020

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                    M
                    Dec 7, 2020
                    I bought a Dell Inspiron laptop 7570 on 9th Jun 2019 from Croma. in less than one and a half year the hinge has broken twice....
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                    C
                    Dec 3, 2020
                    Mumbai, Maharashtra
                    Dear Concern,

                    1) i have purchased a brand new Dell Laptop for my son's online education purpose.
                    br...
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                    D
                    Dec 1, 2020
                    Powai, Maharashtra
                    Dear Sir
                    i have purchased Dell Inspiron 3471 Desktop on 10/8/2020 from Amazon via vendor Surabhi Computers, Indore.[protected]
                    S/No: 4073G33 ( I3/8GB/1TB/WIN10+MSOFFICE)
                    We attached AOC Monitor with and it was working great but now there is no display...Just sign in details are displayed and then it is blank...

                    Kindly Guide
                    Dr.Sudhir Joshi
                    [protected]@gmail.com
                    [protected]

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                      A
                      Nov 29, 2020
                      I bought a new laptop last year.
                      It is Inspiron 15 -5000 series-CORE i5-8th generation, but the laptop is having a lot of problems. It takes a lot of time to boot and also is slow.
                      I tried resetting my laptop and did it for 2 times already. It works well for a month and again the same problem keeps repeating. Very Unhappy with the product.

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                        B
                        Nov 29, 2020
                        Hi,
                        I have purchased this laptop on Flipkart, it's not yet one month completed. I observed when I charge 100%. this laptop bottom menubar blinking. the edge of the menubar. what could I possibly do please inform Me. ?

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                          U
                          Nov 21, 2020
                          My laptop model is Latitude 3510(SR Number : [protected]). I have given a complaint regarding the battery is not being charged...
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                          A
                          Nov 21, 2020
                          When i am playing videos that time screen is showing color on black display. on other colors it is ok but when black frame is coming screen becoming yellowish. i talk to dealer, we checked new laptop same problem was there.Is it a laptop problem. please
                          Yellow colour on laptop screen
                          Yellow colour on laptop screen
                          Yellow colour on laptop screen

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