Dell India Complaints & Reviews

I have dell inspiron 5593 and i am very much suffering with overheating problem, my laptop back side body overheats. And it starts overheating in 10 minutes from starting. Also my son cant play any game at all the games does not run smoothly it lags very much and also heats. Can anyone tell the procedure to replace the laptop with new one because i tried all the solutions which were provided by this community. And the phone service is very...

We want to buy an dell laptop in official website through upi, we done the payment but the upi link is expired. I contacted the dell but they said amount is not recieved by our side. But bank said that amount is credited to them. Pls help to get refund...

Please provide the new replacement for mt adaptor (Laptop charger
) as i purchased the same last year in august month, 2019 and it stop charging mt laptop... Service code is...

I've ordered a dell laptop on 14 july and paid full amount when they said it will be delivered on 25july.
Now it's 29 july and they are not responding in any way either email or phone call they keep us waiting on the ivr line for 1 hr and then they lift the call and disconnect it.
I tried to cancel the order and they say cancel is unavailable
I tried to see weather my location is not available for delivering it on their...

I brought my laptop in the month of march 2020. But there is a problem with the letter "a". It sticks and does not work at times. Please resolve this and guid how to...

Sir i purchased dell battery but at the time of installation it work but afterwards it not charging and bill is not available please guide me what to do the battery of dell inspiron 3251...

I buy a dell laptop on 16 July after I give payment now dell customer service not support me I call almost 20 times every time they transfer call and say to wait I wait more then hours and they disconnect call, I wasted my almost 22 hours and I got not solution,
Customer time is also matter if they waste my time they need to pay compensation.
They don't reply on Gmail...

Sir
My laptop was damaged about 2 months ago, the complaint was lodged by me with dell company on[protected], after which the engineer came from the company on july 17 and on july 24.
Both of them have gone away without repairing the laptop, saying that the parts are defective, i am getting information of the said incident on the toll free number [protected], even after that no satisfactory answer is received from the company.br...

We got two new dell systems recently. We are facing problem with two new systems. One system encounters problem with os installation. We are not able to open the other system.

Sree sankaracharya university of sanskrit
Regional centre, thrissur
Muncipal building, west fort
Thrissur
Contact no. [protected]...

We got two new system recently. The two systems are not working properly.in one system we are not able to install other version o[censored]buntu....

Not able to install other version o[censored]buntu...

Against:
Dell inspiron
Sold a faulty laptop of dell. Model dell lt insp 15 (3585) from door computers pvt ltd, city centre. Durgapur-713216. West bengal

The machine stop working from the 1st day of purchase and had submitted twice to door computer pvt ltd (Aan authorised showroom of dell) to resolve the issue.
Want a replacement of the said laptop but door computer service is not align for the same.br...

Dear sir/madam,

I purchased new inspiron 3493 laptop on 10/07/2020 @8:05 pm from dell international services india pvt ltd
Official web site using upi payment mode.
Transaction done successful received acknowledgement number in[protected]
Dell inside sales representative 1
She can be reached at [protected]@dell.com or via phone at[protected] /[protected].
She will be my account holder...

Dear mgmt,
I was a very big fan of dell and was using dell with lot of satisfaction over last ten years.
This was the third laptop at my home purchased online from dellindia website. But didn't start at all after the receipt on 13 jul. Dell technical team carried out the online diagnosis, but there was no success. finally replacement process was initiated on 14 jul 20.
The urgency to have laptop at the earliest can...

I purchased a new laptop from dell (https://www.dell.com/en-in) using hdfc credit card on 1st feb 2020. There was an offer of 10% cashback upto ₹8000 on purchase of dell 5590 laptop using hdfc credit card. The cashback was supposed to be processed within 90 days from the date of purchase, however, the cashback is still not processed even after 5 months! I have complained them but they have given me false promises multiple times and keeps...

I ordered dell laptop inspiron 14 (Order no.[protected] on 9 june 2020 for which the expected delivery date was 4th july 2020. After 20 days my order was automatically cancelled by dell without any prior mail or message. When i tried to check my order status on 30th june 2020 my status was showing cancelled.
I raised query regarding cancellation of my order and my refund status. It was told that refund will be credited in 1 week. Refund...

Order number not yet generated (Transaction date 1st july 2020). Sales team is not calling back to give the payment link. 30 min waiting time to talk to customer rep. No way to escalate this issue.

I called twice, waiting 30 min each time, and still cannot get in touch with sales. Have to wait 1.5 months to get the laptop. I feel dell is hoarding laptops and increasing the price. They recently increased the price by 5%.br...

I purchased a laptop dell inspiron 13 5391 from official website of dell india on 19 june 2020. At the time of purchase, there was an offer for free lifetime access to microsoft office home and student version 2019. Dell website showed that it costs for 5990 rupees but it is free for me if i purchase the above said model. I am attaching the screenshot of the offer with this complaint. When i received the laptop, i did not get the ms office...

I have ordered a laptop dated on 30th June and payment done through netbanking. Cash deducted from account.until now I don't get any order information from them.when I call customer service they made me wait for 20to 30mins after that they cut my call.i send 4mail to them, until now I don't get any proper reply from them.it meaned they didn't given value for the customers.hope I will get my information soon....

Its almost 5 to 6 days i am not able to open any kind of picture in my laptop either its newly download or old picture of a laptop.
When i try to open some this kind of instruction use to come there:-
You will need a new app to open this ms paint link...