Claimed

Dell India Complaints & Reviews

1.3
Last updated Apr 9, 2024
Complaints 3043
Resolved
773
Unresolved
2270
Quick Links
Statistics
Share
Contacts

File a complaint to Dell India

Having problems with Dell India?

File a complaint and get it resolved by Dell India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Dell India
Customer Service Contacts

Dell India Phone Numbers

Toll free
1800 425 4026
213
161
1800 425 8045
85
83
Phone
+91 80 2506 8026
80
120

Dell India Website

Dell India Head Office Address

No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore
Kolkata
Kolkata District
West Bengal
India
560071

Dell India reviews & complaints page 34

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ashwinks
from Mumbai, Maharashtra
Report
Copy

dell laptop latitude 5289

Address:Bangalore, Karnataka, 400063

Service request #[protected] registered with dell dt. 03.07.2019

Several complaints regarding blue screen dump have been registered.
Dell has replaced parts, but the problem persists.

Dell is again sending more parts for replacement, which is causing delay & moreover there is no guarantee that the problem will be solved.

A simple solution would be provide a replacement & take the existing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Belheag
from Mumbai, Maharashtra
Report
Copy

laptop dell inspiron

Address:Chennai, Tamil Nadu, 410210

I purchased above laptop in 2017 which is made in china. Express service code [protected]. Laptop battery was not charging hence lodged the complaint. Paid rs.14551 in advance. After technicians visit they said that motherboard to be changed. Paid another rs. 10539 as advance. Person came with motherboard but it was faulty. I have paid rs. 25100 as advance already& my laptop is still not repaired after close to 2 months hampering my work...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Haya almira
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

monitor damage by me

Address:Lakhani ready-made hiwarkhed near jama masjid main road hiwarkhed, 444103

I have purches a dell monitor before 2years (E1914hc) s/n:cn0657pn[protected]y9b manufacturer-may 2015 purches on snapdeal and i have damage screen icall the dell costumer service they said moniter not a repair and not available parts so i want repair the moniter screen by dell company even available screen partsother market company manufacturer the monter and parts are not available it's cheating for costumer...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
emmaniel p
from Ottappalam, Kerala
Report
Copy

my details are reflecting in insurance portal

Address:560037

I have joined in dell emc company in 3 weeks back and i have declared my family details from my side. Now i need a treatment for my kid dengue fever and need to join hospital. But when i called to fhpl they said my details are reflecting in their portal. Kindly help me on this and below are the details of me.

Employee id -1220777
Name - emmaniel pogula
Company - dellemc (Bangalore)
Mobile - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aishwarya Muralidharan
from Delhi, Delhi
Report
Copy

problem not resolved under warranty period

My dell inspiron 5000 series laptop had this issue with its back flip cover, it hasn't undergone any physical impact in any manner but the hinges began creaking and soon the back flip cover started coming off from one side of the laptop. I contacted the dell support team as it was under warranty period (Less than a year since i bought it) and they refused to undertake the repairs under warranty citing that it's not covered under the said...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priyanka Walia
from Shimla, Himachal Pradesh
Report
Copy

processor and functions of laptop

Address:V-904, Jalvayu Vihar, Sunny Enclave, sectore 125 Mohali, kahrar, Punjab, Mohali, Punjab

In august 2018 i've bought dell inspiron 15 3000. And from the very first day laptop was functioning very slow. Though it is updated with window 10. And i various times i visited dell stores to complaint this. But every time they are formatting my laptop and returning to me which was not at al helpful. This is becoming a really headache in my work now. My laptop is still under warranty. Kindly resolve this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubham Jhawar
from Mumbai, Maharashtra
Report
Copy

dell inspiron 5420

Dear Sir/Maam,

Myself Shubham Jhawar, I purchased Dell Inspiron 5480, Order No[protected], Service Tag number- HWXK9W2 and Express Code No- [protected], on 24th May 2019. I am a resident of Jaipur, Rajasthan, India and the purchase was made from official dell website i.e, dellindia.com

Opening my laptop for the very first time on 20th June 2019, the pc opened up very slow, I thought it may have had happened...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinitha Sudhakar
from Chennai, Tamil Nadu
Report
Copy

switched off system

Purchased dell system may 9th 2019
From then on i'm purchasing lots of issues i contacted dell person at ashok pillar, chennai, india (Purchase showroom) but no response as well called to your customer support team twice.

Call 1: they check for hardware software issue all cleared but after that only 1 hr i used.

But again today the issue strtd...

Call 2 : display grains issue as well system...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Drgokul Raaj
from Bengaluru, Karnataka
Report
Copy

sold me a fake product and product has lot of issues

Hello,

Myself Gokul from Bengaluru. I have a Dell Inspiron 5570 with me after 3 months of the purchase im facing issues like the laptop is getting heated like hell and fan is not rotating a correct rpm, the system is getting turned off automatically, display is getting heated much.
i have paid a huge amount for the very worst laptop. but the product is very defective and it seems to be fake.
I want dell to take...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mayanbhandari
from Noida, Uttar Pradesh
Report
Copy

hard drive failure in dell inspiron 5567

Address:New Delhi, Delhi, 110058

Sir,
I purchased my dell laptop in jan 2017 but due to performance issues i had to take it to a nearby shop to get it rectified. The technician had observed and told me that the Toshiba hard drive (1TB) which is factory installed in my dell inspiron 5567 (service tag no. 8SW5ZL2) has a problem due to which it is neither getting formatted nor partition is getting created on it as it is showing a error message while trying to make a...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manish Vasnani
from Mumbai, Maharashtra
Report
Copy

not resolve my issue yet

Address:Ajmer, Rajasthan, 305001

Sir i have a all in one pc in this pc i face auto shut down problem i complaint in dell engineer came and replace hard drive second day same problem occurs they said motherboard problem i said ok change but they said we change refurbished(repaired motherboard) parts i denied after 3 months i again call in dell and same thing said and also said sir refurbished parts are dell lab tested i agreed bez i puzzled when technician change refurbished...
+9 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sujit chavhan
from Mumbai, Maharashtra
Report
Copy

complaint about a service centre

I have a dell inspiron 7567 i7 laptop. I used it for approx 2 years. Later it stopped working. It wasn't turning on so i gave to a service centre in thane on 6/4/2019. After two days they gave it to other service centre for repairing which is in mulund. Today it's 31/5/2019 and they haven't done anything. Every time i called them for enquiry they made excuses like they have only one techinician and he is admit in the hospital. I asked them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pragyathakur.hr
from Ahmedabad, Gujarat
Aug 15, 2021
This thread was updated on Aug 15, 2021
Report
Copy

delayed service of laptop

Address:Gandhinagar, Gujarat, 382481

Service tag: h7jfzb2
Owner' s name: pragya thakur
Email id: pragya. T. [protected]@gmail.com

Issue with my laptop: there was some issue with the fan of my laptop
Dell service center approached by me: byte interface pvt ltd., ahmedabad
Submitted my laptop at dell service center: 7/5/2019
First payment for diagnosis done by me: 7/5/2019
Payment for required laptop part done by me: 15/5/2019br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinay Garg
from Patiala, Punjab
Report
Copy

purchased 40 computers 1 system does not power on

Address:3158 phase 2 urban estate, patiala, 147002

Fooling me all day for getting brand new system replaced which does not turn on.

First they said post pictures of front and back.

Then they said service tag is in the box you have to paste it on each system.

Height of misguiding. They said send us invoice we will resolve it. I have sent them.
Then they said send us service tag of any machine of same lot which i have sent them.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
srinivas rayudu
from Delhi, Delhi
Report
Copy

inspiron 13 5379 2 in 1 (service tag # 9nrlsj2)

Address:Hyderabad, Hyderabad, Telangana, 500037

No display.
We given laptop (Service tag # 9nrlsj2, inspiron 13 5379) to waves electronics, secunderabad, hyderabad for repair on 18th april 2019. They informed display cable was damaged. Till date they were unable to repair due to non availability of spare. It is afftecting our children education. How to get it repaired.

V. Srinivasa rayudu
Phone : [protected]
E-mail : [protected]@rediffmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Extreme Martial Arts, Guru Gobind Singh Bhawan, Sector 15 A, Chandigarh, Chandigarh, Punjab, 160015

I want to bring to your consideration:
• I Purchased the Laptop on 17/4/19

• Went back to shop on 19th April- Slow computer - they said wait for updates.

• Went again to shop on 20th April that I have to do video editing, why my options not discussed. Why feeling that the customer know everything and

• Finalized. (Customer fault - why all the options not discussed).

• Registration...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kunal naagar
from Bulandshahr, Uttar Pradesh
Report
Copy

pc is not working properly.

I had buyed a dell laptop last year and after 2 months it started giving trouble. It works very slowly, as i am a graphic designer i found to work on my laptop very challenging. I thought that dell is a very good laptop manufacturing company but its product itself proved it that it is not a good one. The problems that appears with my laptop are :screen turns black, google does not responds even after having a very good internet connection,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shivankshi khandelwal
from Jaipur, Rajasthan
Report
Copy

dell vostro 3559 laptop

On 25-jul-2018, i bought a dell vostro 3559 ci5 6th/4 1tb/2 gb /win 10 from echo computers pvt. Ltd. Sanjay place, agra for rs.49, 800. The company gave a 1 year warranty, but since the very first day it was troublesome for me. The processor was very slow and it was taking a lot of time even in a smallest action of copy pasting and then it started showing me blue screen error. Not only this but the ram also crashed. It caused me a lot of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vinamra pagariya
from Mumbai, Maharashtra
Report
Copy

fake commitment by dell team for service

Address:Buldhana, Maharashtra, 444303

I have purchase dell desktop but it is not getting start. Even though i have not use it for a single minute. Dell team are continuously giving me fake commitment. They don't provide me any detail of engineer. And they have call me from the no which only contain outgoing call. Call on toll free no they told me sorry we can't help. What should i do???...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
Lubna Kumar
from Nagpur, Maharashtra
Report
Copy

serious issues in laptop

Address:TULIP 340, BLOCK A, TALPURI INTERNATIONAL COLONY, BHILAI, Durg, Chhattisgarh, 490009

I have been suffering with my laptop since November. I have a student o[censored]K and it has been devastating for me as my main assignment, my research proposal got stuck because of this. it stopped working for 3 days; word document did not open, my chrome id is always on pause, if i shift the angle or position even slightly, the screen goes to sleep, could not open the screen for 3 days as it kept getting black, did complain in the month of December...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy