Dell India Complaints & Reviews

I have purchased a laptop of dell company from uptime computer noida on 23 aug 2019 details as per invoice enclosed.The laptop is under warrenty, but custmor care of dell are not giving proper reponse.Work is lossed due to not opening the laptop.It is on high risk, all data may be damge, its very important for me.dell representatives are say window may be damage.I request to you please direct to company for replacement.because its not working...

Dear sir,

I have been purchase dell laptop on 24th may 2020, and my order no is od[protected], invoice no - #fadzx[protected] and i pay through credit card.

I have been received same delivery on 31st may 2020 and when open laptop and checked i have seen the laptop battery is not take charge. Then after i complain for same on 1st jun 2020 and give replace request. Then after i have received information...

I bought the latest Dell xps 13 7390 base model three days back. Firstly, the packaging of the product wasn't neat. There were marks on the inner box packaging. Secondly from day one, my laptop was missing WIFI drivers. Tried to fix the problem over the phone with their customer support but the problem still persists. Along with this, the charger and the system gets heated up with regular use. I found out on the web that xps series has heating...

Service request no. [protected] not attended even after 6 days under warranty. They have not mailed also anything to me. Support helpline number also gave me wrong email id. They have also no email id where you can communicate and complain. Very bad service from dell india....

I have ordered an inspiron laptop last week. I have paid money through upi and my money got deducted in my bank account . It was given that i would receive a confirmation mail within 24 hours. But its been a week now. I did not receive any mail regarding my order. And also i called the dell support number. They made me wait for nearly 30 mins. And then cut my call. And this happened two times. I wasted a lot of time but did not get any information...

This is regarding my office laptop srno: [protected]
My laptop charger port is not working properly, i have to hold it tight in
Order to charge my laptop. I have complaint to customer care many times
Even after 20 days no action is taken, they are saying shortage in service
Engineers, due to this my work gets affected a lot.

This is a very bad experience from dell. If they not respecting corporate...

I complained on 4 june 2020 of my laptop adaptor they said it will be replaced within 3-7 days and now it's 19th day but i didn't get my adaptor i complained many times but no one helping me. My laptop is just 3 months old all parts are in gaurantee periods but they are ignoring us....

Dell india is dealing with customer is very casually after sale. It is very bad experience having from dell india. Actually, on completion of moore than 3 months have passed, issue has not been resolved. More often it is inorming that parts are not available and no expected time is advised. With this casual response, it has completed more than 3 months to resolve the issue.

Surprisingly, several service requestes are generated...

Monitor is not working....

In continuation to the trailing mail, this is to inform you that technician came to attend the laptop but issue has not been resolved. Laptop is getting switch off.

This is further informed to you that technical assistance was earlier provided by dell but not resolved the issue. Thereafter, technician came to attend has also not resolved this issue.

Kindly do the needful at the earliest as it is creating embarrassing...

I have placed an order through internet vide in[protected] dated 5th june. Neither the order confirmation is received nor have any clue on when the delivery will be made. I have made payment through net banking and now worried! Call center is of no except saying that your order will be confirmed soon. @ days have passed saying that also!

I want to know when the laptop will be delivered else dell can refund the money and...

We have logged the complaint to dell cc and after all process they have informed that we are currently not supporting in your area due to covid-19, but as per govt. Currently all the mandatory services are opened (Computer related are also included).

As we have asked them to extend the warranty of this particular desktop as you are not able to provide the support from your own end....

I purchased a new laptop from dell (https://www.dell.com/en-in) using hdfc credit card emi on 2nd january 2020. There was an offer of 10% cashback upto ₹8000 on purchase of dell 5590 laptop using hdfc credit card emi. The cashback was supposed to be processed within 90 days from the date of purchase, however, the cashback is still not processed even after 5 months! I have complained them but they have given me false promises multiple times...

I have purchased a laptop of dell from authorised dealer. It is not working as getting switch off and touch mouse is also not working as several occasions. Several times i contacted over phone and got technical assistance in the month of march & april 2020 but issue mot resolved. Thereafter i have been advised that due to lock down imposed, issue can be resolved on getting relaxation from govt.

After some times, relaxation...

I purchase my laptop on 22 november 2019. and its keyboard is not working...battery backup is also not good and USB port is also not working properly....

New purchased dell G3 i7 8th gen MS office not actived . do the needful...

My laptop slow working, this complain purchase and after one week but this time give software update but til day working very slow my laptop express service code : [protected] and service teg :3q8nht2, this complain required contact dell but not proper solution, till day working very slow. This laptop new new purchase more configuration but not benefit to used because working is very slow...

My laptop slow working, this complain purchase and after one week but this time give software update but this day working very slow my laptop express service code : [protected] and service teg :3Q8NHT2, THIS PROBLEM ONLINE PURCHASE AND START ING DAY TO TILL DAY WORKING IS SLOW, ALL PROGRAMME IS OPEN SLOW LIKE WINDOWS, AND OTHER...

Dear team i had a buy a new laptop on 31st dec 2019 to gift my wife on new year, when i open the laptop after few days it had stop working i logged a complaint at dell service center and requested them to replace my laptop. The laptop cost is around 30k after many follow ups dell company provide me the service of laptop after 25 days even the lapop is under warranty. Now again laptop is troubling me as it hang at many stages and it also got...

My leptop display problem. Sreen not working sreen problem. Sreem upand down white sreen line. Not work my leptop display problem. Help me. Mere leptop ki sreen upar nise karne par white are black ho kar line ati h 2 din se ye problem ho rahi h kaya kre help me please. Replese my leptop. Mere lep top kab tak badal jayga my number [protected] [protected]@gmail.com...