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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Kolkata
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560071

Dell India reviews & complaints page 35

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P
PRITAM RAY
from Gurgaon, Haryana
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internet speed coming very slow

Address:Noida sec-64,B-24, Gautam Buddh Nagar, Uttar Pradesh

I use Dell laptop 32 bit in windows 7 professional and i use Airtel WI-Fi Internet connection speed is coming very slow in my laptop and same internet connection use to oher laptop speed is 17 mbps. I already talked to Dell's service center but there was no any improvement please resolve my issues and take action asap.

other any information please contact below maintained mobile no or same gmail Id.

regards,...
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Address:Pune, Maharashtra

I bought this laptop with express service code [protected] from online shopping portal on 28th Feb, 2019. from 2nd March 2019 I am raising complaint that the touchpad is not working properly, they suggested some diagnostics checks online over phone, but the issue was still unresolved after 7 straight requests over phone, that ate up good 1-1.5 hours per call. When I showed my displeasure over the service, they sent a technician to chage the...
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Address:Jalpankhi Society Office,Juhu Tara Road, Next to Terapanth Bhavan, Mumbai City, Maharashtra, 400049

I mr. Sujit kumar chatterjee age 62+ represent jalpankhi chs ltd (Housing society) the society manager at juhu tara road santacruz west we had taken quotation on 27.02.2019 for dell inspiron 3470 desk top 8th generation intel core rs 37680.
The society cheque was prepared on 09.03.2019 and the details was sent by mail to the store.
Mr. Anup the store sales executive promised delivery on 13.03.2019 mr. Anup told me today afternoon...
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K
Krishnaa2019
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dell inspiron purchase issues

I am a tech savvy guy. This is my 6th laptop. Purchased a laptop under the offer bundle along with headphones and initially it was shown in the bill but later bills did not mention it at all. I have registered initially before purchase and bought the item under the account but the item never appeared in my account.in fact there is no electronic tracing of my purchase at all from my side except for invoice showing without offer. They have...
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V
Vishalgill
from Srinagar, Jammu and Kashmir
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fraud and cheat by dell exclusive store

Address:Ludhiana, Punjab, 141001

Dear sir am buy a dell laptop from dell exclusive store but dell store manager telling lie with me about laptop features then i complain him and he refused am not say this am first time buy laptop do am not knowledge about laptop do dell laptop executive cheat and fraud with me now he abused and missbehaved with me when i tell him about laptop features he tell me please help me

Service tag no.6vnclp2

Thanks &...
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G
GraceRam
from Delhi, Delhi
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dell laptop and all in one

Address:Coimbatore, Tamil Nadu

We purchased a bunch of laptops from dell in november 2017. Biggest mistake. Had to return immediately one of the desktop that did not meet our specification.

One of the laptops started giving problem exactly 6 months after purchase. Now a very expensive all-in-one has stopped working. The laptop is with dell last 3 months for replacement. No emails, calls or message. We are a small development team and this was a huge purchase...
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Address:Sai Darshan Aprt, Room N0 102, Mumbai City, Maharashtra, 4008708

22/2/19
I have purchased charger & battery from flip-kart last month & both products have stopped working within a month of time. I have called dell service center a lot of time, you guys are taking all the information & disconnecting the calls between discussion. Its happened at least for 5 time & no one have courtesy to call back, literally pathetic services & call center support. No reverts no service very bad...
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S
shwetch20
from Kanpur, Uttar Pradesh
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company not responding for complaints in warranty period

Dear sir/ madam,

I bought a dell workstation t7810 with service tag 2bnggp2 and express service tag [protected] and it is currently in the warranty period. The workstation has stopped functioning properly 3 times since we have bought it. Whenever it has suddenly stopped working, the following message comes on screen -
No bootable devices found.
Press f1 key to retry boot.
Press f2 key to reboot into setup.br...
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Address:New Delhi, Delhi, 110015

Hi,
I purchased a dell laptop with below details-

Amazon order number: #[protected]
Dell vostro 3468 14-inch laptop (7th gen core i3 - 7100u/4gb/1tb/ubuntu
Serial no. - 91718f2

When i purchased dell gave me 1 year + 3 months extended warranty. After using it for few months i started facing issue with its key pad and touch pad. While typing keys cursor sometimes move to above lines...
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Address:110096

Copy of my email sent to dell customer support is as under:-
I had purchased a dell 7572 laptop online. My order no was[protected] and the customer no is[protected]. Other details are as follows
Order dt 3 jan 19.
Name manu tewari.

Product has been registered on 9 jan 19.
I've not received the headphones as per the offer. The customer support says that my registration was not completed and since...
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V
Venkateswarlu Nidamanuri
from Chennai, Tamil Nadu
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dell inspiron 5567

Address:Chennai, Tamil Nadu, 600116

I purchased dell laptop 2 years back and have had performance and disk 100% usage since the very first day. Could not use it for more than 4 hours in total since purchase. I raised multiple requests and visited service center multple times but it is not resolved. Everytime i want to get it fixed and use my laptop that just drive me crazy and explain that is how it is designed to work. Which is meaningless.

Spent inr 60000...
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S
shivasingh7070
from Mumbai, Maharashtra
Jun 20, 2023
This thread was updated on Jun 20, 2023
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fraud in the name of offer

Address:201016

I purchased my dell inspiron 7572 model, on 2nd jaunary from the dell site and on that time there was an offer going on which stated that on purchasing a laptop before 7 jan the customer will get a free senhiser headphone and after the laptop got delivered i filled up there offer form and waited for there reply. After some days i received a mail asking me for the missing information and i replied to that mail giving all the necessary information...
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Richa Barnwal
from Gumia, Jharkhand
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scammed

Address:Patna, Bihar, 800017

I bought a laptop from dell exclusive store patna. I wanted to buy something else but i was brainwashed and convinced that the laptop i m buying has all the features i needed. I didn't have any knowledge about laptops. So trusting them i bought that laptop. I had problem from start but i thought maybe it'll get better and i don't live in patna so i couldn't go back to them immediately. After 2 months i took it to service centre and told them...
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S
Shakilbasha
from Chennai, Tamil Nadu
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dell support refusing the service for warranty product

Address:Chennai, Tamil Nadu, 600075

I have bought dell monitor from snapdeal website, whis has 3 years of warrant. Now i am facing some line issues with the monitor. I contacted dell support and submitted the required documents, but the dell support refusing the service. I have attached relevant documents with this complaint.

Dell service request no:[protected]

Kindly do the needful.

Regards
Akbar basha
[protected]...
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D
Dhineshkv
from Chennai, Tamil Nadu
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dell offers not delivered

Address:560102

I got the courier details for the dell offers but not yet delivered.
Complained 3 weeks before till now there is no proper response about the shipment, every time same response "update shortly"
Just to track the courier why its taking such a long time. I really don't know the product was shipped.

Either the don't want to give the offers or provide a proper details what is happening.

Ordernumber:...
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S
Saloni Jackeray
from Mumbai, Maharashtra
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dell offers

Address:400610

Hello, i ordered a laptop few days back, my order no is[protected].
I was supposed to receive a free gift with my order. But i still haven't received it. I uploaded my mail confirming the order and payment while doing the registration. I also received a message saying that i will receive my gift in 6-7 days after i completed my registration. Later, i got a mail saying that my documents were wrong and that i have to upload the right...
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A
Arun4891
from Chennai, Tamil Nadu
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bad service & product - lagging issue

Address:Chennai, Tamil Nadu, 600038

Am using dell 5567 laptop for 1.5 years, from the day 1 am facing lagging issue (Getting disk 100%) when contacted the service center they just formatted the hard disk and close the issue.. This happened again twice... Today 19th jan 19 visited the authorised service center (Regenersis india pvt ltd, chetpet, chennai, india) for the same issue. They suggested to change the os other than windows 10, i have original windows 10 home edition...
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Akshay Halarnkar
from Mumbai, Maharashtra
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unfair fraudulent practice

Address:Mumbai City, Maharashtra, 400055

I purchased a dell alienware laptop
Within a year the battery was replaced since it has bloated (Swollen). Now the battery is bloated again even before a year of the new battery replaced
They are asking me to pay for a new battery. Specially when their replaced parts are refurbished
Which do not even last for a year.
And they conviently want customer to pay. For a refurbished part that is not designed to last for...
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S
sararoy
from Firozpur, Punjab
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dissatisfied with my new laptop dell intel core i3

Address:Chandigarh, Chandigarh

I bought a dell intel core i3 laptop on 21st sep 2018. And the price of laptop was rs.30500. The laptop had one year warranty from the date it has been purchased. It started showing problems the day i bought it, i am facing problems with the hardware and the system is very slow not working properly.

I have visited 2 times dell store, they have updated windows every time and said the laptop is fine but the next day the laptop...
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S
Shreenati
from Chennai, Tamil Nadu
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they changed my original battery with less life battery

Address:Bangalore, Karnataka, 560071
Website:Dell.com

I gave my laptop for servicing and while submitting my laptop i diagnosed the whole laptop and battery also that time i got message as your battery is working properly but while taking my laptop i diagnosed it again and got message as your battery life span is about its end and after going home i checked everything in my invoice battery ppid was mentioned while collecting and i checked with the one which he added and both the numbers were...
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