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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India reviews & complaints page 37

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D
Diksha Kataria
from Mumbai, Maharashtra
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dell inspiron 7460

Address:Mumbai City, Maharashtra, 400053
Website:Dell india

This is a complain.
I am a owner of the dell inspiron 7460. I bought this laptop about 1 year, two months ago. I am in the third year of my engineering and was recommended by someone to buy this laptop. My laptops motherboard has been replaced 3 times. Now my warranty of the laptop would not be replaced because it has a dent in it. I don't think anyone who is careful also can drop their laptop. My laptop is not working right now and...
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R
Rakesh .p
from Anantapur, Andhra Pradesh
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dell service center is not capable enough to service

Address:West Godavari, Andhra Pradesh

Gave laptop for service as it is getting shut automatically and the service man said that it is because of circuit short-circuit inside and the processor is getting over heated.

He did that and when asked for bill he replied that no bill will be given anf you can take the Debit customer copy and can be showed again if required.

The problem is still same and it did not change even after the repair and had to visit...
+1 photos
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A
amay arora
from Narwana, Haryana
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laptop too much hang

Address:Hanumangarh, Rajasthan, 335513

Dear sir,

My laptop too much hang & many times its automatically turn off when i keep it somewhere from another place.in result, my all data get spoil. An screenshot attached here with.in left side a line show with red colour which are showing after hang when i pick my laptop from somewhere to keep another place.

Request for resolved my issue on urgent basis.

[protected]
[protected]...
+1 photos
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J
Juugbir Singh
from New Delhi, Delhi
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poor after sales customer service under warranty

Team dell india, i purchased dell optiplex 7040 last year for my business use. Ever since it purchase, i have been facing issues almost every 3-4 months. A blue screen appears with a sad smiley : (Stating that the system has run into a problem.

On every occasion, it takes a lot of time in doing the diagnosis of the issue and rectifying the same. What is more concerning is that it’s motherboard and hard drive have already...
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R
RasanaVarma
from Mumbai, Maharashtra
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I need format and they are doing reset

Address:Mumbai City, Maharashtra, 400028

I was submit my laptop on 2nd october they are given my lappy on 3rd oct in 6.30. After that still its working slow when i ask them then thay are told me i am reset the laptop. I wanted my laptop working fast but still it was slow. Need to improve the performance. They are not supporting good and customer get truobled for that. Laptop still in warrenty period....
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G
gbodal
from Badhni Kalan, Punjab
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horizontal line on screen

Address:Hoshiarpur, Punjab, 144205

Hello dear,
I purchased a laptop of your company from digital world jalandhar on 20th jan 2018 this year. It is wearing serial no. 4gqkyl2. Now a hardware trouble has been seen on screen. A horizontal odd line is appeared on screen. Photos of problem and tax invoice are attached herewith. My device is under one year warranty. Pls do help me to get your best service. Before this i lodged a compliant about slow working of device. Your...
+2 photos
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D
Drgokul Raaj
from Bengaluru, Karnataka
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fraud activity and sold me a defective item

Address:Bangalore, Karnataka, 560066
Website:dell.com

Hello, this is gokul raj from bengaluru, i just bought a dell inspiron 5570 on august 1 2018, after a week i came to know that it has some hardware issues, so i contacted the dell and complained about it and they troubleshooted online via call and they found the hardware issues. As they confirmed it they agreed to replace the whole unit and this case was handled by mrs. Geetali chakaraborty. As my laptop was picked up and i got the replacement...
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A
Ashok Kumar 043
from Sadaseopet, Telangana
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advertisement complaint on " indian celebrities with dell cinemas "

Address:Hyderabad, Andhra Pradesh, 501218
Website:Advertisment on social media ( YOUTUBE )

It feels very bad when company like Dell has major market for it's business in India and even though won't make small efforts to represent india's flag properly . I seriously have issue with ad agency of Dell INDIA couldnt they arrange a orginal flag for it's promotions .ad is for few minutes but little parts of it attract the more people .its very sad to see India flag without Ashoka chakra ( circle ) in it, suck a shame and bad marketing...
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Drgokul Raaj
from Bengaluru, Karnataka
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fraud and illegal activity by dell

Address:560066
Website:www.dell.com

Hello,
This is gokul raj from bengaluru, i just bought a dell inspiron 5570 on august 1 2018, after a week i came to know that it has some hardware issues, so i contacted the dell and complained about it and they troubleshooted online via call and they found the hardware issues. As they confirmed it they agreed to replace the whole unit and this case was handled by mrs. Geetali chakaraborty. As my laptop was picked up and i got the...
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A
Aditya Lohagaonkar
from Ashta, Madhya Pradesh
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key not working

Address:Sehore, Madhya Pradesh, 466114

My left shift key is not working, and since my warranty hasn't expired yet, i would like to get it done free of charge. I want my service to be done at vellore institute of technology, bhopal (Boys hostel). Your quick reply would be much appreciated. For further details please contact me on this number [protected]
Or my email id aditya. [protected]@gmail.com
I would really appreciate it if someone came during the weekend,...
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K
Kuberan Kailash
from Mumbai, Maharashtra
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nokia 3 change draining problem due to new oreo update

Address:Chennai, Tamil Nadu, 600095
Website:Nokia device

Sir
Bought Nokia 3 on July month beginning for my father. No issues in beginning stages. After OREO update. Change draining problem arrived. With Nokia support chat, uninstalled all 3rd party apps, and did factory reset in that device, but still. After charging 💯 percentage. Leaving mobile for 3 hours without usage. Change is getting reduced to 75percent.
Please resolve this issue get me idea to go back back to old OS....
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A
Abhishek 2697
from Meerut, Uttar Pradesh
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windows update

I bought a dell laptop around two months ago having configuration inspiron 3567 with 8 gb ram, 1 tb harddrive, i-5 7th generation and original windows 10. But i am unable to get any update in windows and when i contact with seller but he told that you have to buy windows licence having cost of 7-8 k rupees. And at the time of delivery he didn't inform me about this....
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K
Katyayanee behera
from Delhi, Delhi
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no resolution of the problem following with them since two months

Address:New Delhi, Delhi, 110092

I have been calling dell guys for assistance that my system is performing slow since two months every time they perform a hardware check and no response.
Its the worst product ever used
And worst service ever provided by the dell people
My computer after formatting also is working so slow i hardly can do anything with that
Its a big waste for me worst of worst product ever...
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R
raunak agarwalla
from Kolkata, West Bengal
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unethical behaviour and service

Address:Dhanbad, Jharkhand, 828111

I call dell and tell him that my laptop was not working they booked my service but afetr two days they sent me mailand telling that they can't do this service because there on site team has blocked this service but when i call them and ask them whats the matter they are just making an excuse and telling me to visit there nearest service center which was not possible for me to go now....
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U
ustadkhan
from Gobichettipalayam, Tamil Nadu
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lap top key pad problem

Address:Kannur, Kerala
Website:POOR PERFORMANCE OF DELL LAPTOP

Respected sir,
I have purchased dell lap top in 2015. I had to replace its key pad two times and general performance is very poor. When i enquired the shop person told that no chance to get original key board. So, kindly look into it. I persuaded my friends to buy dell, but now they are blaming me.

V. Shamsudhin
Teacher
Kendriya vidyalaya, payyanur,
[protected]...
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B
bapideb
from Jugsalai, Jharkhand
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dell vostro 15 3568 (z553505uin9) laptop imei/serial 109rwj2

Laptop is purchased for my daughter's education purpose, studying at indian institute of journalism &new media, opp. B. G. S international residential school, near nityananda nagar, kumalgudu, bangalore-50060. But right from begininh, head phone is not working. Now keyboard is not functioning. She is suffering s lot because she could not sumit her day to assignment in time....
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Purchased aforesaid laptop through on line for my daughter's education purpose on 10/06/2018 videpaytm mall order id [protected], tax invoice no.36b[protected]. At jamshedpur (Jharkhand) my daughter is studying at indian institute of journalism & new media (I. I. J. N. M.), opp. B. G. S. International residential school, nityanandanagar, kumbalgudu, bangalore (Karnataka) 560060, tell. No.[protected]/28437907, mobile no. Of my daughter:[protected]...
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A
Anirudh64
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect warranty dates

Address:400703

I have got a dell inspiron 15 5578 from reliance digital in navi mumbai. I ran into battery and display issues after which i checked warranty. I got the laptop on october 1st, 2017 and the dell support website is showing that the warranty starts from september 18, 2016.
Reliance digital suggested me to contact dell via telephone support or go to service center. The telephone support kept would check my details and then redirect me...
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A
anksb
from Hyderabad, Telangana
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im complaining about laptop

Address:Krishna, Andhra Pradesh

I was facing the problem in my screen ie vertical strips are there on my whole screen. I talked to customer care . first they told me there is physical damage I told them no there is not. then I talked to another client, we discussed about the problems that I was facing and told that my laptop is under warranty and they will send some technician at ur destination and recorded my phone no, address and email. also confirmed it. after that I...
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M
MANISH KUMAR JHA 1315934
from Jhansi, Uttar Pradesh
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dell alienware 17 r5 laptop

Address:271001
Website:www.dell.com

I purchased the laptop from compuindia dell authorised sales team with the promise to get a brand new laptop in case if i will get defective product in package. I paid the amount and recieved the damaged box. Laptop speaker were damaged in box and have 4 faulty keys in the keyboard. Within 1 day i informed dell customer care about the issue and ask for the replacement new unit but they are refusing to provide instead of that they are saying...
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