Dell India Complaints & Reviews

Resp Sir,
Good Morning,
My Self Dr.Dipeshkumar Sharma I Buy A Dell 3568 I3 From A Well Recognized Shop Before ONe Month But Few Days Before I Tried First Time To Connect It To My Office Lan Network Then I Recognized That It Does Not Working Properly. And From Starting I Am Getting Various Problems In It While Even i Not Removed A Single Cover Of It So PLs Guide Me I Have All The PIcs OF It And Also I Have A Bill Copy OF That...

I purchased smart student offer on 27th July 2015 and received Lewis gift voucher and was entitled to extended 2 years of warranty for my Inspiron 13 7000 Series 2-in-1(7348).
Today (19th July 2018) i faced a hardware problem and called the customer care but got to know that they have no information regarding this purchase.
My registration reference number is[protected]. Even after spending a good sum for this offer i am...

Subject: Dell Laptop Express Service Code-[protected] Service Tag(S/N)-1SGY4F2
I own Dell Vostro 3568,
In last 10 months I suffered from 3 major hardware issues and 1 major
software issue, , ,
And now I request Dell to replace my complete piece as there is so
much hardware problem in 10 months...
This is such a disgusting product I got from Dell worst laptop experience ever....

Two year back i bought dell inspiron 15 5555 Loptop from dell official website compuindia.com. After few month i stared facing the screen flickring issue and i called them, they said there is no issue with dell hardware.Since the Leptop warranty was getting over on 16th of june in 2018, i thought to call them again, when i called them they said the same thing there is no hardware issue, since i had a on side warranty i told them to send the...

Sir,

In second week of June, My laptop went faulty. On showing to local engineer, he told that the motherboard has gone faulty. I ordered the motherboard from dell on payment of 11741 rupees. The engineer from dell came to my home and replaced the motherboard. He told that the Power button is faulty and closed the case. Dell sent the power bus and the next engineer told that the upper button is faulty hence the laptop did...

Here is the sequence of events for recording purpose for Shipment #[protected] for Order #[protected]

Day 1 – Called you at 1800 # on 2nd July – No update and it is Invoice issue you said and you mentoined it will be delivery tomorrow
Day 2 – Called you at your 1800 # on 3rd July – No update and it is same Invoice issue you said you will try your best to ship it end of the day
Day 2 – Send you the email...

We went to a dell exclusive store to correct the problem of the keyboard. The service person told that the keyboard has to be replaced and he told he has placed an order online. The next day he fixed a keyboard which was old but to our luck that keyboard did not work and so we questioned him back and then we found that he was trying to fix a old keyboard.
The service centre s authorised by dell cannot be trusted. The service centre...

I have purchase laptop before 3 months when me purchase laptop 2nd day restart problem then we escalate to dell team to replace the piece bit he denied now 4 time laptop different type part issue in laptop and dell replace refurbished part of new in warranty period time so i want to replace laptop because frequently hardware fail issue so old do need full....

I purchased a dell inspiron 7559 (6th gen. Core i7) from dell exclusive store, kankurgachi (P 47, cit road). After checking the system at home, i found out it was out of warranty! The dell website mentioned that the warranty expired on september 2017!

I contacted dell customer support, and was told, that its most likely that the warranty information is not updated by the seller. The support personnel i spoke to asked for the...

Dear sir/madam

I purchased inspiron 7570 on 24 february 2018. After a month the knocking sound problem occured in speaker when i connect the system to internet after this many times i contact to customer care but i didn't get any solution they told me that my complaint is in progress but i didn't get any solution. Finally i frustrated with my dell inspiron 7570 laptop i spent much money because of dell but i didn't get any...

I purchased an inspiron 5578 laptop from dell's online website in december 2017. Within 3 months there was a hard disk failure and i had to go through the tedious process of reinstalling all my software and data. A refurbished hdd was installed. This hdd has failed again in june 2018 within 6 months. Dell refuses to replace the hdd with a new hdd inspite of escalating the issue and they are extremely rude about it....

My dell laptop inspiron 3543 service tag: 36gfl52 by on 25/05/17 that give some problem o[censored]sb3.0 and the bigest problem the laptop doesn't start only showing then dell symbol, that laptop i show in wardha showroom where frok the laptop is buy, they say that is doesn't possible to start then the laptop send in nagpur, that sir name ashishi sir, and that problen is occur in month of april, and that laptop totally complete now 2months there...

Dear Sir/Madam,

As per the telephonic conversation with customer care, I would like to bring your knowledge that we have received the quotation for Inspiron 3268 model ( Pdf attached) on 06.03.2018 from Dell Exclusive Store, Velachery, Chennai. When we received the quote we requested the tax reduction to 5% as per DSIR and also informed dell store in Velachery your quote is not valid because of 18% GST and we requested the...

I bought my laptop from office max store number 6182 on 22 august and transferred it warranty to india and now i discovered that they have changed it to 1 april that was store warranty, i don’t have invoice now mr. Santosh yadav handled my case that time and he didn’t ask for it at that time and cause of that i am the looser. So request you to update it so that customer doesn’t suffer cause of your cce ignorance. My service tag no....

I bought inspiron 5000 series laptop: i7, 8 gb & 2tb hdd and assuming the highest and fastest computing. Within 3 months of purchase it doest work. Even my core2 duo works faster: i spent almost 80k for this laptop. Feel like cheated.

Extremely slow.
Heating issues
Customer service guys doesnot know what to do. Sucks big time.

Never buy a dell product.

Highly disappointed....

I submitted my dell laptop at secunderabad service centre on 21/5/18 for repairs which was to be informed to us by 25/26 may 18 sbout the problem. But they have not informed us & when we called to the no given on our report/invoice, the given no is not working. I visited on 28/5 covering s distance of 20 kms, the people at centre told us to come at 4 pm.
The attitude & service is ridiculous....

Please be informed that, with reference my 2 complaints service number[protected]Re-3rt[protected] rk) and [protected] 37wnpqm2 to attend to my dell system complaint and system procured recently 4 months back from m/s baid electronics, vijayawada, ap and under warranty. As per your mail service quotation in rs.400/- agreed through e-mail and same confirmed your technical team. I am number of times follow-up in this regard thr' e-mail and...

I have purchased laptop online on 28.11.2018 i faced problem on same and given for service at service centre on 12/5/2018 they told hard disk to change but till date i have not received my laptop after hard disk change.Even after 12 days.
Enclosing bill and service report copy for ur persual.
I am really surprise id it after sales service by "dell".I aleays use dell product but tis time i am really dissatisfied.
So please...

I purchased abovesaid laptop in the moth of june 2017. From the first day this laptop is working very slow, without usage disk usage shows 100 percent. I have raised this issue before you many times, you changed the hard disk of my laptop but still laptop is very slow performer. Now i have decided to go consumer court. Kindly change this laptop if you can. This is th daulty product given to me by dell....

I had ordered for two pcs about two weeks ago - till date there is no clue what happened to the order. I request cancellation and full refund of the amount.
Order no.30035551. Please check about the status of the order we have made.

I keep getting replies from dell staff that we will update you but to no avail they also do not know what is happening with the order....