Dell India Complaints & Reviews

When i was using the LAPTOP, automatically a square inch patch (black color) has appeared ( left side bottom) and continuously flickering for full length of the screen bottom & Right side ( Horizontally & Vertically for an inch width).
The incident took place at 1.30 pm.So immediately i had closed it, traced your service center and reported around 5.00 O cloak.Absolutely no physical damage had happened what so ever manner.I had shown...

I had purchased my laptop in august 2017. After using it for certain number of months my touchpad is not working. I complained about it on 6 december. They tried to resolve the issue over phone which it took 1 hour. The service representative then said their senior will call me and try to resolve the issue. When they called, it again wasted my 1 hour over the call again doing the same procedure. The service representative were very rude when...

I purchased this laptop on 19.10.2017. I was entitled for an offer of additional warranty of 2 yrs at Rs. 999. I was told to register my product & request for the addl. warranty on Dell's website till 27 Oct. I did so on 24 Oct. However, I was denied stating that I had to register on partner website which they didn't inform earlier. I raised a complaint with Dell Customer Care & they confirmed to provide additional warranty via email dated...

I have given my laptop for service @ 5 computers dell exclusive store shop number 314 (B/c), 80 feet road hrbr layout, bengaluru. It was given for service on 09/12/2017. Since from the day one no one has called me for assistance/ clarification now today (16/12/2017).

Also after 8 days when we went to the shop to ask about the laptop, they informed us to that they have changed the ic and need to pay 2900 inorder to get my laptop...

My new dell inspiron 7560 (Only four months old) has been making a horrible screeching noise since day one. Dell service centres (Delhi and kolkata) have replaced the hard drive twice in the last one month. The noise still persists. I demand that dell replace my machine entirely. It is unacceptable that a laptop so expensive has a manufacturing defect....

We bought a new dell inspiron 5567. From day one the store app is not working. When we contacted the dell exclusive store from where we bought this laptop, we were told to contact their toll free number. On 12/12/2017, support staff made us to hold the line by connecting to various and right departments for nearly 40 minutes and finally their technical team disconnected the line without addressing the issue.

Now today we had...

Dear sir,
I have purchase dell i3 laptop in march 2017
The laptop has hanging problem from 1st day

I have change window 3 time but problem remain same in aug months i had complaind in customer care and dell resolve it on online but problem not solved

After this 6th nov laptop harddisk failed and i have loss of my data but dell not help in recovering data and change only harddisk (Toshiba brand)br...

Two months back i have purchased built in cpu computor 20 inches, recently i started working on this unit. Unfortunatly while on working automatically it goes to sleeping mode. But it will not recover from sleeping mode. At the same time power is on. If i want to start working, i have to disconnect power cable and restart it. I called your call centre, they told us it is software mistake, they advised to approch dealer. I contacted dealer...

Express code-[protected] service tag-4qqsqh2 i purchased the laptop in october 2017, around mid november my laptops base burnt along with my mattress. I complaint to dell and the representative was nice enough to help me out and schedule a repair at my home.in 3-4 days i got my heat sink, 2 fans and the base changed. The repair was done poorly and the fan stopped working within an hour. I scheduled for another repair and the same representative...

Hello dell, i purchased a computer on dell website this nov19. While paying there was a offer from paytm on dell website which says, get rs.1000 cash back. It's been almost 19 days, still i didn't get my cash back. I called paytm, they told me the offer is from dell, so i have to call dell. To my surprise dell customer care doesn't know the offer exist. They asked me to call compuindia. Compuindia said they don't deal with offers.
Why...

I have given my laptop for change of battery in 12 sept 2017. Till date i have not received my laptop. It's been more than 3 months to get a new battery install in it. If i would have order the battery from flipkart or amazon i would have got within 7 days. But still i should faith in dell service and gave it to dell service center. I called them and inquired about the progress/update but there is no reply from there side. If this kind of...

Consumerhelpline docket number: 528519. Mobile no. [protected]
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विषय - लैपटॉप की असेम्बली बदलने के सम्बन्ध में
मेरा लैपटॉप बिलकुल डेड हो गया है जो की पहले चालू हालत में था अब इसकी जिम्दारी किसकी...

I bought a new laptop 10 days back from a dealer in ranchi, now i am staying in bhawanipatna in the state of odisha.in my new laptop i am facing both hardware and software problem which is in connection to the touch pad of my new laptop. The top right corner of me laptop is not functioning well, when i touch the top corner multiple applications are getting open. Random applications are getting opened. And my system is going to magnify mode...

DELL DOES NOT HONOR ITS WARRANTY #NeverDellNever

For Black Friday Dell has sent out a brochure claiming half price on its computers. Don't buy it, I mean this figuratively and literally. Be on guard to the other holidays coming up as well. If a company is not respectable enough to honor the warranty then you are essentially are buying a computer without one. How much of a reduction in price does that carry when there are so...

Hi team, i have submitted my laptop for in warranty repair on the 13/11/2017 and still waiting for part. Service center has confirm that they have requested for parts the same day. I have called multiple times to service center they are giving the same excuse that waiting for parts. I have spoken to then today and they have mention parts will be available next month and was referred to dell customer center. I have spoken with dell customer...

Hi,

I order (Order no.[protected] dell laptop inspiron 3520 battery on 13nov2017 i recevied it on 19nov2017 from dell authorised shipment dealer gng electronics pvt ltd. Add:- gng electronics pvt ltd, c/o ych logistics india pvt ltd, no.67, mathiravedu village, vellappanchavadi, chennai, tamil nadu - 600077.

The product received by me is dell inspiron n5010 which is not order by me. The product is defective also...

Dear sir/ ma`am,

I have bought vostro 5459 dell laptop one years ago from punjabi and its good laptop. As you know, it has three usb ports, but this time i can`t plug anything to this laptop as it is not recognized means not detected totally. Pendrive, keyboar, mouse anything is not detecting on my laptop. I have tried a lot to solve it but nothing found.

Thanks for helping...

I have purchased new laptop from amazon having service tag number 2l728f2, on first day bio matric not working, i load a complaint on same day in dell and dell fixed issue for the same by using my internet services and my 3-4h time.

After one week i got second issue with hard drive, hard drive have same clicking noise and i load complaint also and dell replaced hard drive in my new laptop, but issue not resolve with new hard...

Model:service tag dq0x612

Hi team,

I have following complaint against you.

Hi team, i have submitted my laptop for in warranty repair on the 13/11/2017 and still waiting for part. Service center has confirm that they have requested for parts the same day.

I have called multiple times to service center they are giving the same excuse that waiting for parts.

I have...

I purchased dell laptop from pune dell store & now i am not able to use it properly due issues in laptop software or drivers. Now their support is not able to resolve the issue. It costed me 114000 & it is going useless now.
I am not sure where i can do register complaint against dell for this case, as it is like financial, mental harassment....