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Dell India Complaints & Reviews

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Last updated Feb 26, 2024
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Dell India reviews & complaints page 42

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P
Prashant Ksheersagar
from Chennai, Tamil Nadu
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need laptop replacement

Address:Dharwad, Karnataka, 580021

We purchased dell 5570 laptop on 26th jan 2018 evening. Night time using laptop it's noice i find... Register complaint on dell. Complaint number :[protected]
& technician visited and he told me hardisk and motherbord problem.. I need replacement on urgent basis.. I get mail from dell clearly mention hardisk and motherbord issue i need replacement...
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S
Shikayat11
from Delhi, Delhi
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dell laptop problem from 2016

Address:New Delhi, Delhi, 110043

Dear sir
From 2016 i am facing problems in dell laptop and dell team are wasting my time by replacing its parts by sending defective or repaired parts. Resulting from about 16months my case is pending and everytime they are trying to prove me wrong. It results from last 16months i lost lot of my data, time, projects. Yet i have send you the problems in short. I will send you all the details information when required.

Please...
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A
Ashithka
from Nadapuram, Kerala
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declined warranty of monitor saying that it is a fake product

Each time i call them they are saying wait for 48hrs and after 2 week they said that invoice in invalid,
After resenting the invoice picture they took other 2 weeks and finally after lots of calls by me they said that the monitor is not a dell made one and hence they cant provide me the warranty.
The store from which i bought the monitor says that the warranty is claimed by a centralized service from dell through this kind...
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R
Ramadevipanchu
from Chennai, Tamil Nadu
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worst support services by dell

Address:700098

I have a dell vostro 5459 which is still under warranty. I am facing an issue since day one. I contacted the call centre on 3rd january’18 and until today my issue is still been dragging. I have written several mails to mr. Ravi gutta too and even he is not responding nor directing his team to work on my issue.
1) my complaint was my finger print scanner not working since day one and my system takes half an hour to start (Rebooting...
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U
Ujwal4
from Hyderabad, Telangana
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quality of dell laptop

Address:Hyderabad, Andhra Pradesh, 500033

In 2007 i bought a dell laptop which i used for 4.5 years without any problem except battery that’s okay i can manage with charger at least.in 2011 i bought a macbook and used for 5 years with minor issues like charger (6000₹) lost one key (Still button works) fo that i should change complete keyboard (7000₹) which i haven’t done.in 2016 again i bought a dell i5 intel core within one and half year i lost my intel graphic card which...
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A
akbar uddin
from Chennai, Tamil Nadu
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compuindia misleading customer

Address:Hyderabad, Andhra Pradesh, 500082

Hi team,

I had purchased two dell laptops from dell latitude compuinida they have given us different product what was committed and quote at time of trade i have been approaching that guy and his manager from 3 weeks but not getting any response from them

I think dell should take a call on this we are premium customer of dell and comers in sme industries and been waiting for response of dell

Please...
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A
Ajay Bachhal
from Delhi, Delhi
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my support request is unassigned

Address:Hisar, Haryana, 125001
Website:www.dell.com/IN

I have made a request of a service that my laptop fan is not working and i send the request on 17 January 2018 and it is still unattended and i have a serious problem here as i am not been able to work on my laptop i am having a accidental warranty and which is expiring on the 28 January AND I think that they just want to not repair my laptop and they just want to get rid of me....
+1 photos
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C
CHEFTB2
from Mumbai, Maharashtra
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20 days old laptop problem

Address:400101

Within 20 days DELL Laptop starts giving problems. In 8 Months of purchase, DELL has offered to replace Mother Board, Touch Pad, Battery, Cables, Screen of a faulty laptop. And the best part ... these parts will be refurbished. So you don't know if you get a 2 year old reconditioned Mother Board and other parts. First they supply a defective Laptop (over other companies I have Experienced, DELL is the most low Quality Product) then they Show...
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Z
Zazzy
from Darwha, Maharashtra
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dell inspiron laptop unresolved issue since 6 months of purchase

Address:Nagpur, Maharashtra, 440013
Website:dell.com

So let me begin it this way...

Family Members (FM) - "Since you want a high end laptop why not take Mac? Why Dell?"
ME: "I've been using Dell since 7 years...I think I'll stick to DELL" (MISTAKE NO 1 - Ignoring the suggestion)
FM: "Are you sure! Think over!"
Me: "I have my loyalties with Dell...I won't change my mind. (MISTAKE NO 2 - Not seeing the warning)

What next? I go and make my purchases...
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B
Bablesh sharma
from Jaipur, Rajasthan
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problems in a new purchase laptop

Address:302001

Sir, i purchased a dell brand laptop number ins.[protected] i3/4gb/1 tb/w10/grey with service tag no 79jqyl2 earphone bt on date 15 dec 2017 from m/s suntronic computers g-3 &4, ss tower, new colony, mi road jaipur, rajasthan vide their invoice no sc/17-18/03903 dated 15 dec 2017

Gstin/uin 08abdfs7618 a1zb

Since the date 17 december onwards the lap top is not functioning properly i went on the showroom from...
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P
pushkar_
from Mumbai, Maharashtra
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replacement of laptop as it is faulty

Address:Mumbai City, Maharashtra, 400016
Website:www.dell.com/en-us

The speaker of my laptop (Dell inspiron 5559) is not working well from the date of purchase i. E.[protected] and now this problem is happening 5th time even after replacement of related hardware as well as software including operating system. I had requested them to either solve this problem permanently or give me a replacement of that product but this problem is occurring again and again and they are unable to resolve it and even they are...
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Address:411003

Gave my dell laptop (Inspiron n5110) for the repair at dell service center, tilak road, pune on 14th december, 2016 (Dsp reference no:- 'enq/dgpune - 2/16-17/0004261-p', service tag:- dbdfnp1).
Before that, about 6-7 months back; i gave the laptop to fix wifi issue and battery replacement to some outside service center. Laptop worked properly for about one months, but could not started. So, i gave it to same outside service center...
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G
GBan
from Kolkata, West Bengal
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purchase of a laptop

Address:712232

To:
[protected]@dell.com

‎01‎ ‎jan‎ ‎2018 at ‎23‎:‎29

Hi,
I request you to forward this mail to the persons concerned so that an immediate action is made effective.
I had gone to purchase a dell laptop at srirampore (Dell authorized showroom), hooghly, west bengal, india and after making my choice i was told that a card payment was not acceptable. A two percent extra would be...
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S
Shail256
from Jaunpur, Uttar Pradesh
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windows automatically scrolls down

Address:Gorakhpur, Uttar Pradesh, 273001

Problem: the page automatically scroll down at the end and unable to manage at the top/desired place.

I am facing problems from the last one year and your warranty is about to expire in the month of january, 2018. I have contacted to the customer care about the problem and they had suggest me to format the system and get a new window. I have installed the new windows two times but the problem still exists.

I...
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M
manmohansoni0
from New Delhi, Delhi
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warranty premium plus

Address:Pune, Maharashtra, 411007
Website:www.dell.com

I had purchased the premium plus warranty from the dell. While i am asking for the warranty they create hassle for me. They refuse to provide me the warranty on my hard drive. I bought the warranty for $421.10 near about inr 26888. They tell me the if our executive make error we refund your balance. This is not way to treat the customer, i want to take very strick action to the dell. Information about my dell machine. Service tag bnfxcn2br...
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M
MOPURI GANGARAJU
from Thiruvananthapuram, Kerala
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in proper service and misleading customers

Address:517502

My self raju living in tirupathi. I have been facing a problem “ 7 beeps and black screen “ with my dell laptop inspiron 3542 model.in order to resolve the problem i have approached the dell exclusive store in tirupati (Sravya technologies). They said that they are one of the authorised service centers in tirupati. Believing their words i gave my laptop to them for service. After 2 days they gave back saying that “the problem has been...
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K
Kushal Dey
from Kolkata, West Bengal
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against service center bad service

Address:Kolkata, West Bengal, 712235

Problem in sound port.. I have visited service center 3 times. But they didn't solve the problem at all.. Again again i'm facing same problem but they are reluctant to it.. I told them again again about the problem but they are not at all taking it seriously and as a result i have to go there every month because of only one single problem.. The sound port is not working properly sometimes it is working sometimes not.....
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M
MOPURI GANGARAJU
from Thiruvananthapuram, Kerala
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dell service in dell exclusive store in tirupati sravya technologies

Address:517502

Hi... I am raju from tirupathi.. I am get an service for my laptop with 7beeps problem. I will pay service charges as they said. I trust the service because it was authorized by dell. I will give my lap and they will give the assurence after service its clear no further issue with these... But i get again and again i patiently asked and visite the service center 5times... But i did not solve my problem... On first they said some board and...
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Address:Thane, Maharashtra, 421505

Purchased this laptop on 30th oct 2017 and on 2nd nov 2017 i started facing issue with daughter board of laptop and from that i have raised complaint to dell service support and they send us technical person who told about issue with daughter board and told us that they will replace that part and get new part but now that incident has took a months but still i haven't got any proper response...
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R
ramkannan.chennai
from Chennai, Tamil Nadu
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lcd defective- cracked due to some internal defect.

Address:600094

When i was using the LAPTOP, automatically a square inch patch (black color) has appeared ( left side bottom) and continuously flickering for full length of the screen bottom & Right side ( Horizontally & Vertically for an inch width).
The incident took place at 1.30 pm.So immediately i had closed it, traced your service center and reported around 5.00 O cloak.Absolutely no physical damage had happened what so ever manner.I had shown...
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