Dell India Complaints & Reviews

Hi, i am highly unsatisfied and quite furious with dell's laptop services. It's not even been one year, and i don't even use the laptop that much but already one service guy had to check it over and over again within one month, even then after he last checked, it's been only few days it's again getting worse, is this the kind of service you put your employees upto? I heard dell was one of the best, but now i'm saying it's one of the worst,...

I have purchase inspiron 15 and its touch pad not working. When i called your service partner creative com infotech which is at noida they told me to come over there. But one thing i told you that i opted dell because your seller told me that we provide home service. I clearly tell you if you dont resolve it then i ll see you in consumer forum. Your seller misguide me to sell the product because he told me that we guys provide service at...

We are purchase a new laptop in month of september, 2017. Now i work in laptop on dtd 23/10/17 but suddenly he is shut down and not started so that we complain to your customer care no. Your representative come and repair the laptop we are ask them that same problem is not come again but oh! The same problem repeat in within in months so that the laptop peace is defective. We are requested to customer care executive for replace the peace...

Dell inspiron 15 3000
Model :3567
The laptop is not chrging the problem in laptop the solved laptop charging problem plz.. Issue the my laptop charging problem so complain is accept me and plz... Fast the solved my laptop charging problem... I have already complain with dell customer care nd also complain the service center.. So didnt solved my problem so complain nd solved the my problem laptop...

I liked dell computer very much so i took a dell laptop 8 months back but within two months the key board got damaged... Some of the keys are not functioning well... I need to give a long press on such keys to work... But now the body also got some damage... When i opened the lap a kind tick tick voice is coming... So i need to get it repaired as soon as possible...

By
Godson. P. S...

I purchased a dell inspiron 15 5000 series on 29th june 2017 and after 2 months of purchase the audio system and the keyboard was damaged and it has a 1 year warranty and only 7 months are only remaining and we tried and called the customer care number and they answered the call and after few minutes they ended the call. We tried and called 5 to 6 times but they did the same because of the problem we are facing a lot of problem and we are...

Dear sir,

I have purchased a laptop (Service tag no : d1fsw32) from dell exculive showroom from vsm technologies pvt ltd, shop no : gf-23, kirti shikhar building, janak puri, district centre, new delhi - 110058 on[protected]Copy of the invoice bill is enclosed). Further, i would like to say that :

1) registration was made by myself through my mobile no : on[protected] for book my show and the ref no 221017d654892...

We visited the dell authorised service centre named compusoft in 100feet, coimbatore for an issue of charging problem in our dell inspiron laptop. But the quality of service was very bad. The laptop was damaged. We went for charging problem but when we got the serviced laptop we had many other issues. We buy laptop for huge price and give it if we have small problem. But they worsen the problem and give back the laptop. Even the laptop keypad...

I have a laptop purchased in january 2017. But now system is not running. System hard drive has lots of data. If system is warranty, its responsibility of your customer services to avoid the loss of customer. Taking backup should be responsibility of your customer service. Why should costumer pay extra money for data backup when it is system fault, and system is under warranty.

According me its big question mark on your customer...

I had purchased my dell laptop from vijay sales-bandra on the 30th of september. My laptop model number is inspiron 7560. Within 3 days of purchase the laptop was not responding.
The disk space was 100% utilized although no apps were running in the background.
The laptop used to take time to start (Atleast 3 minutes)
It even used to take the laptop 1 minute for the screen to wake up from sleep.

The dell...

I have receive the laptop with defective display. They say it has 8 gb of ram. But it works way too slower than my 4 gb ram lenevo.
The customer care reps have been making me to do a lot of trouble shooting. Even after about two weeks have passed, they are not sure what has to be done. They never call you as per your request or provide with a resolution. This laptop should be either replaced or i should be refunded immediately for...

Dear sir/ madam

We have purchased your valued product (Laptop dell inspiron 5558) from your authorised retailer computer world on dated. _30th june 2017_.
We start using your product with joy but it starts troubling like its hangs usually and performance was very poor just like assembled product.
We complain all the same to the retailer and the retailer adviced us to contact to dell coustmer care helpline and...

I purchased dell 3567 laptop on 13 of oct and paid 999rs for warranty extension. I had given them all sorts of details whatever they want like adhar card, my invoice etc. But now i received that your warranty is rejected. Earnest while they keep on saying your warranty is under process. I want clear answer of rejection

I m calling them but they not picking up even i m sending the email but no response.

Reference...

I am using dell inspiron 5558 and i am facing port issue in software installation. I have tried to get solution from technical support but they did not give proper solution and even didn't answer properly. I got angry because of their behavior. They were answering silly things. They said that our department was not working and can not register complaints and so on. This is not fair because i leave my work that day because of getting solution...

Please note that customer complaint no.[protected] service tag no. Hb8nxh2 epr serv.[protected] dt.19/9/17 is still unattended. Please note that this order was closed by me and customer is regularly complaining about no response by the dell service team and are very much dissatisfied.

Could you please look into the matter and get the resolution done.

Complaint is about nonfunctional pc and pc is not booting. It...

Date of incident 29th oct 2017 time :7:30 pm.
We approached the dell exclusive store - gbs system kk nager chennai. The sales person started by saying that he will give laptop bag & wireless mouse as compliment for i3 processor brand.
We finalized and paid for the system and waited for the software to be loaded.
Invoice no: kkn/0661/17-18- total bill amount rs 31000.
Upon final conclusion, the sales person had...

I'm using dell insp 3567 intel core 13, 4gb ram, windows 10
From the start the laptop has the problem of hanging frequently. One of the two alternate keys is too not working from the starting. Even if i play a song or movie there is a buffering in between and at that time the system too gets hanged.
I want my system to be exchanged with a new one as this laptop is not functioning properly from the start.
Contact no. [protected],...

I didn't expect this case from Dell before about 1 month I requested for ownership transfer in Dell that is the warranty transfer from United States to India and after one month it transferred it when the warranty was in US it sure that the warranty expires by January 2018 but now when it change to India on 25th October it shows that the warranty has been expired by 14th October 2017 now they are cheated me...

This laptop only keeps buffering inspite of windows update. Dell technicians have wasted hours on this. We have completed all scans. Have reset the pc at least 8 times since the purchase since aug 2017. A few weeks ago it took 2 days while doing some self test. The system freezes constantly, takes long time to start and there is a constant lag. And to add insult to injury we were asked to make an additional payment for the software update....

I visited to dell authorised exclusive store for asking service center of dell cuz i can't located the address. The given address of service center by dell is unauthorised service center. They told me that this is authorised service center of dell and they ruined my alien ware laptop. Now i can't extend my warranty and they something inject in my bios. Kindly take action for providing wrong detail and help me for exchanging my laptop. For...