Dell India Complaints & Reviews

I bought a dell inspirion 15 3000 series this month that's october 4th, 2017. And its windows store in not opening when ever i try to open the store it's showing sever stumbeled, we all have bad days. So what's to be done? I hope you all will solve my problem because a pc wihout store is nothing becouse we need to download things from it. Please notice my problem...

Team,

I bought above mentioned laptop from amazon.com last year in ny and i had warranty till 1st september. It stopped working on 15th oct, i submitting the same to dell service center where i was told that connector to gpu was spoilt which will cost 4700+846 (18% gst)= 5546.

I am really speechless over the quality of the product which costs around 80k. It is surprisingly poor quality product. I didn't expect...

I am nitin rajput, a user of your premium workstation precision m 4800 (My 4th laptop from dell). I was very happy with the service we received in past years and your team was very kind and professional and this is the reason i have setup completely dell systems in my office along with a dell server, two premium workstartions and other vostro pc's. Unfortunately, this time your team has created a doubt in my mind weather i should rely on...

Dear sir,

We have purchased vostro 3800 on 19 feb, 2016 from your store as getting 3 years on-site warranty in it on whole pc.

On jan 2017 my keyboard stopped working for which i raised a complaint with request number[protected] and as a result company changed my keyboard of ppid cn-04g[protected]t7o and replaced with a new keyboard with ppid cn-0n6r8g-71581-5au-024i-a01.

Today my keyboard has again...

Sir,
Desktop cpu make dell serial no. H5q3n62 (Express service tag no. [protected]) purchased on 12/10/2016 became faulty and required urgent repair / replacement. The equipment is under warranty period, hence request send a service engineer to repair and replacements of faulty parts if any. The detailed service engineer may also direct to bring one extra mother board. Our address is as under:- 228 bn crpf, fandiguda, distt - sukma,...

I bought the laptop on may 1st, 2017. From that day itself, touchpad stopped working, then dell customer care asked me to reset my laptop... I did that, then after that theya sked me to reinstall windows... I did that. Then it worked for around 4 days and again right part of the touchpad stopped working. I again called cutomer care and they suggested me the same. I have reset my laptop and reinstalled the windows 10 almost 10 times in these...

I have purchased dell laptop on 1st may 2017, from h2o systems kalyan west and by paying 1000rs extra was promised to get home delivery of printer within 21days yet i have not recieved printer till 16th oct 2017. The customer service provided was pathetic everytime the salesperson ashish ([protected]) was very rude, in our recent conversation, i called to check the status of printer ashish said not to call here again and can complain where...

The big brand called dell providing toll free no and the support team not at all responding to the customers. I just need one small information is to extend my warranty. For this small information i spend half an hour. After calling the one person ask for express code and transfers, that person ask again all that and is not my department and transfers to other person. And it goes on. Until you irrerated, and taking lots of call holdings....

I have bought dell laptop 1 month back. It does not run properly. It is slow as hell. It has 2 gb graphics, old pc games run slowly, sometimes stops working. A lot of times the screen froze and didn't respond to any keyboard or mouse actions. That time i have to open the battery and again restart the laptop. It even stops working while copying items from my mobile using a datacable. Once i was running a c program, again it stopped working,...

I bought a new brand dell inspiron series i5 laptop with 4 gb ram, 1 tb harddisk, 2 gb graphics, costing me for 42000, any i thought i will buy a laptop only once so i should buy a brand which can support me for long time but soon after 2.5 years, the motherboard damaged internally, and now it is costing me upto 15000 to replace with new one. My friends are having laptop of other brands such as hp or asus which are working very fine from...

The so called dell - inspiron 5559 a total waste of my money and time
This is after waiting for a year for a response from dell. Its just for the name sake dell india service is only for us customers. We as should buy dell as made a mistake getting pathetic piece # a for fortune i paid. We expensive piece of garbage it is. I couldn't get any customer service from "dell" neither from store i got it from as they kept its...

From last 20 days i am trying to replace my monitor in under warranty
But still not get any assurance from dell side their technical support team. Every time i call them they give a new date of delivery but noting happen on that day. They not response our mails and even some times they hold my call for hours.

Product service tag - dxbr542
Service request number sr[protected]
Location - rudrapur [udham...

This is regarding the report of the worst customer support to clear a fraudulent deliver of laptop. I have a very bad experience with my laptop. Within the warranty period of purchase, i have experienced two series issues. The recent issue is the flickering of display.

I have submitted my laptop in an authorised service center and the response is too late. They reported the ppid is mismatching so we cannot do the service at...

I got a new 4 cell battery for my dell latitude e5400 (Original battery from dell). While purchasing the battery, it was written that i would get backup for 2 to 2.5 hrs but i am not getting more than 2 hrs of backup. While performing my daily activities (Mainly over internet), i get a maximum backup for 1hr 45 minutes or so. Please let me know the general back up time....

I have purchased one dell 18.6 flat panel monitor (Model no. E1916hvf) manufacturing date july 2015 and serial no. Cn-ommk[protected]d-dneb-a00. The purchasing date was on january 2016. Last week when i tried to operate the computer (Domestic use) it was not working. That is the monitor not displayed anything. It seems to be faulty or dead. So please consider this request and do needful for the same....

While buying the dell machine i was told that the memory can be expandable. I bought a dell machine in 2014 with 8gb ram. The dell support application which runs on the laptop also shows 8gb, supported 16gb.
On getting a memory error i contacted dell several times and in the process also asked for an upgrade. I was told that a new motherboard has to be purchased as the memory chips are built on the mother board, and i cannot upgrade...

I have bought dell inspiron laptop from croma store in the month of may this year. Since 2 months i have been facing an issue of wi-fi connectivity in laptop. I have raised incident 2 months back with croma and dell but there was no response from either ends. Looking for a fix asap or exchange of laptop.

Attached is the image with all details.

Premanth kundurthi,
Founder/ceo,
Pkc laundry solution...

I bought a personal dell pc having service tag number - 3tm41h2 and express service tag number [protected].. I bought it from chandigarh and now i have a problem with ownership.. I received a mail from dell having request id bc41fd57-810-a47a0-bd4d-1106b7ebd7ba... According to this mail they said to me that my ownership transfer is success.. But today when i called to dell customer he told me that online there is no ownership transfer plz...

I had a problem with my laptop and tried to reach tech support several times but couldn't get their service.

Firstly i'm in germany and tried to reach the tech support from here. I will be connected to the tech support team and they will get all the details from me. After getting service code, they will say your warranty needs to be updated and we will transfer your call but my call will go for some other section and ask me...

Hello

I placed 2 laptops order dell inspiron 3567 i3 6th gen on sep 27th 2017, and the order #[protected], invoice # is[protected]. When i placed the order the website compuindia had included the laptop bag for price tag 36590, see the attached product details pdf that i downloaded on sep 27th 2017 which has bag included for the same price quoted above. Now compuindia and dell both say that order invoice doesn’t include bag...