Dell India Complaints & Reviews

Dear Sir,
I have purchased the Dell Laptop from Local Bareilly Dell Dealer(computeraidbareilly) but from 1st week I am facing problem with the working of the laptop which is communicated to dealer as well as to toll free customer care but no one providing proper support.
Laptop keys are not working properly and numeric keypad is functioning wrong.
As per toll free care center problem is at dealer end because they have...

My dell inspiron notebook's service code is [protected] & service tax(S/N) is J91*9W1.I have been having problems with my dell touch screen for quite some time now that is whenever i touch the screen or use the cursor many pop-up boxes appear on the screen saying 're-set touch' & the F1 key starts functioning on its own.Please help as soon as possible....

I bought a dell laptop (Service tag 4488nc2) on 31.10.2016 which was defective product and the warranty was also not updated. Tata croma sold by misleading information. The product is giving too much of heat during use and the speakers are not functioning properly at times. I approached croma & did trouble shooting but it didn't help. Dell denied to provide any service. My whole money (Rs 35000) has gone in vain. I want complete refund of...

The wifi icon is remove maximum time . wifi is not working properly . There is a problems that also not solved by troubleshoot. it shows the driver problem in wifi.. .this problem is occuring from 3 days. plz solve my wifi problem.i was purchase this lappi 5 months ago..plz solve my problem in minimum time. sometimes it connect with decice but not access the inernet ....

ALIENWARE: Alienware was the high end laptop of dell laptops and the one of the best laptop for gaming for the people as the user of Alienware laptop the true is NO NOT AT ALL. I bought it for 1.05Lac it’s been 2 yrs on 3th of November 2016 it’s stopped working I called dell service centre informed them the problem. They came took the laptop on 4thNov 2016 after three days they said chip problem in motherboard again after some days they...

Sir the incident is me and my friend go to dell showroom to purchase laptop under 25, 000 but the person refuse to show the laptop he says that
" aapko itne me laptop nahi milega aur apki bas ki baat nahi h laptop lene ki dell ka ham aapko laptop nahi dikha sakte" ye konsa attitude hota h inka bolne ka dell showroom kholke bethe h toh kuch bhi bolenge kya
we are not satisfy from your seller and he will abuse us so we dont...

Hi,

Dell service request number[protected]

I have purchased an alienware 17 laptop on may 22, 2014 with an extended warranty of 2 years (Total 3 years warranty). Total amount i paid is rs. 214, 989.00

I am facing repetitive issue of fan + heating after the laptop purchase and have been following the dell warranty terms and conditions wisely in resolving the issue. My all laptop service calls are...

Dear sir/madam i have buy a new Dell laptop before some time but unfortunatly after before some time the USB port of double side is not working. my service tag(s/n) is H8WBL52 AND EXPRESS SERVICE CODE IS [protected]. PLEASE CHECK IT AND REPAIR/ relplace the same part.hope you will take action timely. my contact no is [protected] name Ghisa Ram Nagar.
Thanks ....

I have bought Dell inspiron 5559 from Himcom Systems, (Phone no.[protected], [protected] email id. [protected]@gmail.com), Haldwani - 263139, Uttarakhand on 01/11/2016. I had registered with dell on the same day. But, even after 7 days, warranty information is not available for this product in my dell account. It says the product is out of warranty . But, according to the dealer, it has 2 years warranty. When I contacted dell for technical...

I had purchased one Laptop (New Dell Inspiron 15 5559)online
through DELL Website on 15.10.2016 costing Rs.57790.00

There was an offer of 6 month interest free installment
payment. In the process of online purchase, EMI @Rs.9632.00 was shown for the total payout of Rs. 57792.00). But my SBI card statement shows total amount of Rs.57790.00 instead of Rs.9632.00.

I feel this is a serous fraud...

Sir
My Service Request Number is[protected]
My laptop battery battery condition is poor and need to be replaced.
When i contacted Dell, they confirmed that it is covered under Warranty and gave me some mail id to send me a mail regarding this.
I request that if it is covered in warranty, please attend the problem andIf it is not covered in warranty please inform me accordingly.
But even after 10 days i...

Tabassum Khan

Today at 3:16pm

Hi.. I purchased Dell Vostro 3458 on 8th Oct from dell exclusive store located in GIP Sector 18 Noida. I am facing below mentioned problem but company is not providing any sort of help.

1. Touch Pad not working. 2. Not able to search anything on search the web icon. 3. Laptop charge according to mood.Sometimes its shows 91% battery after sometime system shut down....

Hello
I have a laptop of dell company. Model is inspiron 3148, it's service tag: bkf9l52 and express service code: [protected].
My warrenty is going to expire and i contacted to dell customer care on 26th october 2016. I got reply from jissmon joseph, inside sales representative
Dell, consumer apos – warranty team, office[protected], toll free :[protected] extn no: 840-3899, dell international services india...

ServiceTag No. 3YGOB22
Express code -[protected]
Model-PowerEdge T-20
Purchase datee 25.07.2016- Through Orion Electronic System, Kottayam.

System worked upto 28.10.2016. 31st morning it shows "ON" problem
Estate software installed in the server, we have to make labours salary payment
on 4th Nov.2016. Hence I would request you to kindly rectify the defects immediately...

I have purchased a Dell Inspiron 13 5368 & since purchase I have been facing issues with the touch screen.

I called the technical support Center for the same & they made me do certain troubleshooting steps which did not resolve the phone. Later on again I spent more time on the phone and tried to troubleshoot but no luck. Finally they asked me to back up my data and they will do a complete windows format whereas it was very...

I am sibin, i have Dell Inspiron 3542 model... Now suddenly i got problem with display of my laptop some lines are coming and its spreading all over the system. I have Dell parts warranty with expiry date of December 2017. Then to Solve my problem i called the for technical support they troubleshooted my system and identified that there is no other problem to my laptop so that technician told me you have replacement warranty we dispatch one...

Warranty very worst, lot of rolls in cutomer services, i m 15 times send monitor photos and invoices copy, i m try warranty booking from septemper 9, till date i m not book complaints, any body donot not prchase dell monitors, pls pls pls pls, best lenovo aoc, lg samsung

My references service request number:[protected]
Name: sarathi
Date: 09 september 2016
And than

Your service reference...

Service Tag 4v6km32
Dear Sir/ Madam This is with reference to my repair request of Alienware 15 dated 8th October, 2016 vide Service reference no. ‘ENG/RG_FR-GURGAON 2/16-17/000085’ at Dell Service Center, Boot IT solutions, Lg5, Devi Palace, opposite Raj Cinema, Old Delhi Road Gurgaon 122001. This lap top is in warranty period.

Despite n number of repeated requests on customer care and emails I have not received...

Dear sir,
Its not a complaint but I am seeking help in the matter as stated above. i purchased this monitor from Amazon.in on 17.10.2016, sold by M/S Archiecs Creation, Rajasthan, India. The monitor is alright in every means of its functionalities. Only a violet colour patch is shown while powered but in dark position.How can I get service of this product.

Any suggestion from your end will be highly appreciated.br...

Address of incident:
Dell exclusive store (C Store)
39, 80ft Road, HAL 3rd Stage, Indira Nagar, Hal, HAL 3rd Stage, New Tippasandra, Bengaluru, Karnataka

Complain against: Person claiming to be the store manager of this store

Identification of the person: The person refused to share his name or the name of his supervisor.My wife was asked to Google for the details. That's what we are doing.
br...