Dell India Complaints & Reviews

Sir
I am b sathish, i purchased dell inspiron 3542 lap tap which worth 28000 rupees from dell authorized store on 4th april 2016 in andhrapradesh. At that day only i am found lap tap has speakers problem which means that fully distorted noise is occur then i was complaint to your customer care then your company send technician to my home on 11th april 2016, and he replaces speakers but still the problem is not resolved. Your technician...

My Dell Inspiron 5547, service tag 5YOJK22 was experiencing problems with Wi-Fi and had a damaged right hinge.
The gentleman at the Dell Service Centre represented by Apex Systems located at 102, UG Krishna Plaza, Sec-6 Dwarka New Delhi. Committed me with refabrication of broken parts of the hinge and Wi-Fi repairing. The laptop was under the service centre from 19/Aug '16 till 27/Aug'16. And the service provided has been absolutely...

Worst Service by Dell Center


I had purchased laptop from Dell before 3 years, recently i face a error regarding hard disk in laptop, so i went to DELL SERVICE STATION VERAVAL which is ( Zas Infotech ) . After few days they told me that hardisk is crashed and you have to replace hard disk. so we collect laptop from store without replacing hard disk. after that when we check the laptop there is no any screw in laptop...

Sir,
Please find attached herewith photo copy of your service center
Ervice call report no.3670 dt. 06.06.16 of my dell mini inspire laptop. The issue is that the start menu gets hidden and goes down on the screen and also the screen display gets hidden on the movement of laptop. I have paid rs.1, 850/- for service charges at the time of 1st delivery of the same. The said laptop had gone on your service center so many times...

Dear Sir / Madam,

I am dany, owning one dell inspiron 7537 laptop. I had a problem with my laptop LCD(dead pixel) and it got replaced with some refurbished panel just before 2 months. after one month of replacement the screen started to show some problem (flickering / freezing) again I raised service request, this time I asked them to replace a my own lcd panel after serviced. as per the technical support they are ready to...

As I have serviced my laptop around four times when it's covered with warranty and changed motherboard four times by dell technical team, now I had a problem in motherboard but now it's not covered with warranty and I think there is a major fault in manufacturing so Iam going to register a legal complaint about dell
Thank you
Yours,

Aswinbright

Sent from my iPhone...

SIR,
Few month earlier i buy a desktop computer, now i have some problem in desktop (DELL 18.5').When i turn on my computer, i can not see any footage, some time picture is blinking and some portion not visible .also some other problems are arise.so i heartly request to you return or repair of my desktop moniter.
Sanjib Gayen --[protected]...

I bought a dell labtop on Dated 6-1-2016, in the next four month the charger of labtop was hitting hard.
Almost too hot to touch .It was extremely hot.I called at dell's customer care, they refused me to change it. After a long
discussion of an hour they agreed to change it (charger).when i asked that if i had to give the old one to
the delivery man they told nope. then the next day delivery man came to my home and told...

I have premium phone support warranty but when i called them they told that my warranty expired, how it is possible when my warranty will expiry on sept 01 2016, this is how they cheat with customers. disgusting ...and i have warranty but i cant access them as they said that warranty expired ...this is impossible ...is this your service??? i dnt recommended dell to any one...

I have purchased a laptop from gng electronics pvt. ltd, mumbai vide invoice no:[protected] dated 26/3/2016
Service tag no: 6hcf[protected]
Usb port all are not working
Please depute a person to repair it in the following address :-
Jemima j paul
A4, mrose appartments, pointara road
Near market road, tripunithra, ernakulam
Cochin 682301
Kerala
India
Phone no:[protected]...

I bought a battery from dell authorized service centre - excotron solutions pvt. ltd. at andheri. i have the bill dated 1/1/2016.in that it was written that 3 months warranty was from dell and 9 months from excotron. 4 months later i realized that the battery was fake. on 1/7/2016 i went to them to complaint. they took my battery saying they wanted to check it and gave me a sdar report (i dont know what it means) with dell's name on it. i...

Dear sir, i have purchased dell laptop on[protected], with 2 years extended warranty (For which i have paid rs. 5598/-); total bill amount: 49202.51. Purchased at reliance retail limited; hubli, karnataka.

My usb is not working on right side. Any of the pen drives/ hard disk attached will not be recognised by right side usb port.

Kindly repair this hardware problem at the earliest....

I had ordered a dell lap thru amazon on 21st july, 2016. The said laptop was supplied to me by manas merchandise pvt. Ltd, bangalore on 25th july, 2016. The said lap top stopped functioning from the very first day. After a long wait i could get dell customer care. The had deputed on technician to my place to check the fault. The technician having found the laptop not working, informed dell office. Finally dell replacement division agreed...

I gave my laptop for diagnosis and they found out that motherboard and touchpad is not working. i brought back my laptop from the service center and when i am pressing power button, the message is displayed "no boot device found". which means the hard disk is not working. please help. this is not fair. i do not stay in kolkata. i went to the dell service center there. after diagnosis i brought home my laptop because the cost for motherboard...

Issue of Warranty not understood by you ( DELL India)/ wrong done by dealer ST Computers at Chandigarh
Thanks for your reply/ mail. It appears to me you have not understood the real issue.
The line of action suggested by you through the online 'link'sent to me is concerning transfer of ownership/ or to other name .
It is not related to me.
Please look into the following facts ---
1. I purchased a brand...

I bought a dell inspiron 3148 laptop from us 2 months back (express code [protected]). ever since the laptop was bought, the performance has been extremely slow. it works much slower than my 10 year old laptop! i called the dell support team and they asked for rs 3500 to diagnose the software problem. the dell team should be answerable if a new laptop is not working properly. just saying that software is not in warranty is not appropriate....

I bought inspiron 5547 from usa and its been 1.5 years old i bought for 65000 but now i dint even but the product down but the join has broken and i have to replace the palmrest and bottom base its charging me 11200rupees ... see dell people is this fare this is the quality you maintain i have suggested dell product for many people in my circle but im getting this problem this is not good please try to clear my issue its not physical damage...

Well i am extremely unhappy and dissatisfy with the dell as they made me fool.
I purchased dell inspiron 3542 from dell retailer (Rskrish technology and services laxmi nagar) on 6th september2015. After 10 months my laptop crashes and didnt start again. When i contacted to support they checked the information about my product and gave me a shocking reply that my laptop is out of warranty. When i said its not even an year old then how...

I purchased your laptop from a authorized dealer eurotech infosys delhi on 12 august 2016. I started using this laptop now n came across that it is super slow. I contacted your technical support team n they told that there is no problem with hardware n i have to pay for software issues again. I gave extra 8k to dell for windows n still this irrational behavior. The person who was providing technical support didnt gave any satisfactory answer....

Dear sir/madam,
one month before i have purchased the laptop i3 but after few days its display becoming red while we starts the system.requested to support.

sampat raj kumhar
express service code- [protected]
renault service
B12 ricco indistrial area malviyanagar Jaipur rajasthan, near hotel kingwin
[protected]
[protected]...