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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India reviews & complaints page 72

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R
rajan_babu
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not good

Address:Kanyakumari, Tamil Nadu, 629004
Website:del.co.in

Http://www.snapdeal.com/product/dell-optiplex-3020-desktop-pc4th/[protected]#bcrumbLabelId:3483

Dell Optiplex 3020 Desktop PC (4th Gen Intel Core i3- 4GB RAM- 500GB HDD- 46.99 cm (18.5)- Linux) (Black)
I have purchase online snap deal . we have raise complaint more then times. snapdeal trial mails and attached herewith details also.

my contact no [protected] .

Hi Benjamin,

Greetings...
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J
Jayant Dharmadhikari
from Dahanu, Maharashtra
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Dell inspiron 3543

Address:Nashik, Maharashtra, 422006

I have purchased the above mentioned laptop which has keypad issue, the said keypad has been replaced twice within 15 days of purchase, but the prblm didnt solve. The dell has replced the system with the new one, this system now has problem with the "Graphics Card". Now its been almost 2 month tht I am not able to use the system and wasting my time and my money, I have paid 44000 for the system still I am not able to use it and I am suffuring...
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P
pandey ashutosh
from Srinagar, Uttarakhand
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Complaint about dell laptop which is not working properly.

Address:Allahabad, Uttar Pradesh, 211003
Website:www.dell.com

Hello dell,
my name is ashutosh pandey. i am using laptop dell inspiron 15 3551
and i am facing many problems in it.

Incident details:

1. currently when i restart my system then it takes 4-5 minutes and then boot screen comes again so it takes 4-5 minutes for restarting.

2. sometimes its brightness key F11 and F12 does not work means brightness does n't change using F11 and F12...
+1 photos
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A
ankit92553
from Ambala, Haryana
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Warranty and charger problem

Address:411046
Website:www.dell.com

Dear Sir,
I want To inform You that Last year i Bought "Inspiron 15R 5521
Service Tag: HX71HY1 | Express Service Code: [protected]" on 7/8/2015

Now i want To inform you that On Claiming accesories warranty The Dell store refused accept warranty Claim He said that Your laptop Is out of Warranty so we cant provide you Any service.
My Charger(adapter) Not working Properly But On claiming Warranty They refused...
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J
jitum
from Mumbai, Maharashtra
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Unable to place order for latitude model e6540

Address:Mumbai City, Maharashtra, 400054
Website:dell india

I am trying to place order for laptop Model e6540 since last 15 days. talked on phone after passing nos. of instruction on phone but at last no reply & disconneting line ....
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U
uditxtrem
from Lucknow, Uttar Pradesh
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Case number: 922875333

Address:Lucknow, Uttar Pradesh

Dear Dell/ Nikhil/ comexcell,

I am following on this case since more than four months. Initially Nikhil has promised me to get the replacement o[censored]nit ASAP. Later he told me get it replaced after Festival (Deepawali).
Now after Deepawali, Nikhil is neither picking my call nor he is calling back. I have called him more than 25 times in a day n he never responded, nor call back.
Nikhil is keep on postponing this...
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A
amitmodi46
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My laptop is stolen

Address:Sikar, Rajasthan, 332001

My laptop stolen on[protected] from hostel in kunda, jaipur(rajasthan).I has gone to college in morning.After that my laptop is stolen from my room by breaking lock.When i came to room i seen the two laptop is stolen from hostel.One is my and second is my friend priyank mittal.My laptop serial number is dell-3vzvpp1....
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S
Shubham_Awasthi
from Noida, Uttar Pradesh
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Warranty update/customer service

Website:www.dell.co.in

I bought a Vostro 3546 laptop on 27 march 2015. I faced a problem around august as it was getting off when moved even a little and on charging sometimes says battery not detected . As i was near a servive center those days i got it repaired and they said it was due to hardware displacement problem. Now for past two months i am facing the same problem. I have called Dell customer care and they told me my laptop is out of warranty as it online...
+2 photos
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S
shashankjain27
from Noida, Uttar Pradesh
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Not replacing laptop which was stolen from their shop

Address:Aligarh, Uttar Pradesh, 202001

I know the mail is too long for you to read. So, in short : LAPTOP STOLEN FROM DELL Service Center (attached receipt) and no support- just 7.5K in return to compensate. Problem: The laptop has been purchased by Neha Agarwal (my wife) . There were some problems in laptop mainly BSOD appears after few minutes. We gave the laptop to Dell service center ( Digital Compusystems pvt. ltd., Nehru Place, New Delhi) on May[protected]. They...
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B
Byst
from Bargarh, Odisha
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Customer support services

Address:755019

Dear sir, our organization name "Bharatiya Yuva Shakti Trust". we had purchased 9_DELL Desktop from vendor_"COMPUTER PROFESSTIONAL, near jagannath petrol pump, cuttack, odisha." They are not providing proper services. our two dell systems are not working properly since December'15. so that we are complaining so many times frequently, but they are not responding . SELLER: COMPUTER PROFESSIONAL, CUTTACK, ODISHA BUYER: BHARATIYA...
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G
gautam
from Mumbai, Maharashtra
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Dont buy dell products as they do not give support to the end user

Address:400006
Website:dell

DONT BUY DELL PRODUCTS AS THEY DO NOT GIVE SUPPORT TO THE END USER. I brought a Dell Inspiron model 3537 on 02nd june 2014. My computer would not start (dead) on 04.01.2016. I called Dell and explained the problem and informed them i had a genuine bill for the same and they said they would get back to me. I got a call on 11.01.2016 and they informed me that the dealer from whom i brought the product had purchased it from Thailand and had...
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C
cmithun630
from Dumka, Jharkhand
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Graphics driver was unable to update

Address:700012(maybe)
Website:www.dell.co.in

I am facing problem with my laptop (dell inspiron 5548) graphics driver update and want solution of it asap so i called dell support so that i can get my graphics driver updated but was very unsatisfied with the tech support guy(soumik dhar) i didnt asked him from where he was calling but i want the higher authorities to take action against him.Unsatisfied due to:- 1.As per telephonic conversation with him i told him the issue what he told...
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D
dhirendra_lumba
from Noida, Uttar Pradesh
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Operating system CD required

Address:Bareilly, Uttar Pradesh, 243001
Website:www.dell.com

I have purchased Dell laptop Service Tag no 49PB7BS System Type Inspiron 14R N4010 ProductShip Date[protected] With original Windows vista, But due to technical issue i am not able to open due to Windows corrupt, i am have product key ( slip on back side of laptop). I did not receive any windows CD ( i purchased online) Request to send copy of Windows so i install and work on my laptop....
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E
ernest.jack
from Rajahmundry, Andhra Pradesh
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Regarding trainers

Address:500081
Website:Its about the dell trainer's

Hi, There is an employee in dell who is just become a Voice and Accent trainer and his name is Patrick Anthony Boaler, he has AIDS and is the training team and i would request your'll to check into the matter as how are you employing people who has such a disease and it may spread to all the employee's, Kindly look into the matter before it is escalated to the next level and it would be put in the media and in the press regarding this...
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S
Sougata East Bengal Mukherjee
from Kolkata, West Bengal
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Dell inspiron laptop

Address:Kolkata, West Bengal, 700061

I have submitted my laptop to M/s Digicomp Complete Solutions Ltd, 32A, 1st Floor, Block A, Trust House, Chittaranjan Avenue, KOLKATA-700012 (WB.) under this service request no [protected]. When I submitted the laptop in the service centre all screws are there but when i received then I found that 1 screw was missing. Then I call to service centre immediately but they refused to give the screw. I found also that many scratches are there at...
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S
saurabh10487
from Delhi, Delhi
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Alienware, no support instead of taking of premium support

Address:110032

I had a hell of an experience with dell.. I can't believe buying an alienware would be such a painful experience. It was creating a problem when my system was in warranty. I complaint, no reply, having a premium support, I felt like nothing to you people. Now, when the system is not at all working. Can I get some support from guys. Else, I swear I will go to consumer court and go for tagging on social media for this. My express service code:...
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Pankaj Poptani
from Vapi, Gujarat
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New dell battery having back up of only 1 hr 15 min

Address:Kutch, Gujarat, 370201
Website:NA

Dear Sir, I have purchased a dell battery 6CELL 14R/15R(4YRJH) from M/s Arham Enterprise(Shop No D110 Zanda Chowk Gandhidham) on 01.01.2016. However the back up of the battery is only 1 hr and 15 minutes. I have also contacted the above authorized store but the person say that it is alright. Please provide suitable solution in this case. Thanks and Regards Pankaj Poptani [protected]...
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T
Tushar4001
from Bhopal, Madhya Pradesh
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Worst services - not replaced with promised dell monitor

Address:Bangalore, Karnataka, 560036
Website:www.dell.com/in/p

Worst experience with dell services - mental harrasment to customer

I am highly disappointed with the warranty services given by you as far. I was in a dilemma that a company like dell will provide satisfactory services to its customer. But i was completely wrong. I dint know about the inner truth of your after sales services. Here is the detail report mention the reason to right you.

I have purchased dell led...
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J
jagrati9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell authentication service center are stealing the original parts from your laptop without you realizing it.

Address:Gurgaon, Haryana, 122016

Hi, Dell service center people are Chor. I had problem in my laptop I called service center, They told me that for non warranty I have to go another center . I went there and gave 5000 rs for repairing my laptop. Again in 25 days I had the same problem then I went to original service center there was 1 person named Sunil he told me that he own that another center. They took my laptop and told me that they will repair it in dell center itself....
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Yogesh Biyani
from Roorkee, Uttarakhand
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Dell Inspiron 5547 laptop

Address:Haridwar, Uttarakhand, 247667

There is a vertical lie on my screen which shows up whenever it wants and disappears whenever it wants. Also, some of the keys on the first two lines of the keyboard make weird sound when pressed. Out of the two speaker outlets, sound comes from only one....
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