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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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560071

Dell India reviews & complaints page 74

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D
Durgaprasad Konaparthy
from Bengaluru, Karnataka
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Defective replacement given

Address:Bangalore, Karnataka, 500060
Website:www.dell.com

Hi I have purchased a Dell laptop from Croma in the year 2013 ever since they started playing with my life.There was a liquid display damage on the touch screen so they replaced the laptop in 7 days.After that the real pain started.Almost every part o the laptop changed.Mother board twice, speakers twice, touch screen once, wifi- once, touch pad once, hard disk twice, CD-ROM once, USB ports-once, Heat sync-once.After a decent struggle for...
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A
Ajay Chowdhary
from Pune, Maharashtra
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Defective monitor money refund

Address:411057
Website:www.compuindia.com

I had bought dell S2216h series monitor on 9th october 2015. After receiving the monitor i discovered that it had manufacturing defect in the monitor. Dell customer care and support team confirmed my monitor. My complaint was register on 15th oct2015. Accordingly as per my conversation with dell executive monitor was supposed to be replaced. The process of dell replacement was taken and new monitor was supposed to be process in two weeks...
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R
rajkumarpavitra
from Perumbavoor, Kerala
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Computer

Address:605008

Our computer CPU is not working. If I contact customer care toll free number no response. We brought our system 4 months before only. Service tag 78MHG32 express service tag [protected] Mfg Date : 20141209. Please contact in [protected]...
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M
mayanktyagi2000
from Bengaluru, Karnataka
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Wi fi issues with new laptop, support is not able to resolve the issues

Address:560048

I purchased Dell laptop Inspiron 3543 in October, There are Wifi Issues and suport is not able to resolve it. I am facing huge inconviniece...
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J
Jaidutt Tyagi
from Chandigarh, Chandigarh
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Dell inspiron 3542 15.6-inch laptop - battery issue

Address:160059
Website:dell

Hello, I purchased a new Dell Inspiron 3542 15.6-inch Laptop (Core i3-4005U/4GB/500GB HDD/UBUNTU/Intel HD Graphics 4400), Black on 15 october 2015. It has problems with the wifi dropping out or not connecting and the battry backup is null even after full charged. Also fault in the motherboard. It doesn't work properly. Now I stuck with it and it is almost impossible to use. Please replace this machine. Regards, [protected]@gmail.com...
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Address:380054

Dear sir Dell Complaint id:[protected] Kindly note that I am Pankaj V. Makwana At A. 14 Om nagar society Near A. T. D. College At. Po. Ta. Bayad Dist. Arawalli Contact no. [protected] Purchase the dell laptop : on the date of 11/11/2015 on dipawali day at the time of 18:35:50 Product detail : Dell laptop 15.6 Model 3542-4i3 Serial number 1K8GL52 inspiron 15 3000 series Express service code [protected] From the store Reliance...
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Address:Indore, Madhya Pradesh, 4520012
Website:www.dell.co.in

Dear sir my dell inspiron 5547 series laptop have a hardware problem from 10th of november my laptop is not working and when i call dell customer support they only say we will fix it next working day but they did not resolve my problem of harddisk of my laptop since 10th and now when i call them they cut the phone express service code of my laptop is :- [protected] problem:- harddisk not working and i want to replace it as soon as possible...
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Address:Gurgaon, Haryana
Website:www.dell.co.in

My laptop has been stolen so I filed a police complaint (FIR) and send them to dell with my original purchase details but one guy keeps on saying that I need to go to retailer and collect the original bill from where he has purchased . if I would knew that then I would have purchased from the dealer itself I woundt have purchased from the store ......
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V
vikram ujjain
from Chandigarh, Chandigarh
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Complaint aginst dell excutive store kotkapura tin no 03632015900

Address:Faridkot, Punjab, 151204
Website:www.consumercomplaints.in/new_complaint

DearSir it the information agents the DELL EXCLUSIVE STORE The owner of MR.AMIT GOYAL and his staff misguide to your product DELL TABLET (service tag no. 2B4YW22, DP/N 04W6XH) It is the EMI no. is [protected]. Sir i buy your product on date 02/12/2015.but i want your dealer about that type of device witch are use mobile as well as tablet with connected with keypad.when i was buy your company product his detail mention above so Mr Amit...
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V
vinayjob
from Ahmedabad, Gujarat
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Monitor

Address:400705

Dear Sir. I Have purchase Dell Monitor before 4 months back. The horizontal line coming on monitor. I have given complain before 5 days. but there is no action has been taken. my request no.[protected] Monitor no. CN-0657PN[protected]F-30PB. Please take care Suraj Hospital Sun Palm Building Sector 15, Palm beach Raod Sanpada Navi Mumbai [protected]...
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J
J.Micronasia
from Mumbai, Maharashtra
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Late delivery of headphones

Address:Kanpur, Uttar Pradesh, 208001

On diwali 10th of November I bought my dell inspiron 5558 and as diwali offer a wireless headphone had to be given on buying an intel core processer laptop I have a laptop of core I5 .The shopkeeper said that an email had to be sent within 15 days on 7th day I gave the email with all the details required the shopkeeper said it will come in 3 to 4 days but the email was sent on 17th of november andtoday is 4 december and till now it has...
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P
Plaban Mazumdar
from Kolkata, West Bengal
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Poor service by "4rd groups solution" authorised service partner of dell laptops

Address:Kolkata, West Bengal, 700001

My n5010 which was not in warranty period was auto shutting down with a noise of high speed running fan. I contacted dell authorised service partner "4rd group solutions" and to my surprise they changed my harddisk with a sum of Rs. 4500 without giving back my original hdd. However, the issue is not yet solved and now after 2nd service they now claim a problem in my IC(processor) which they are unsure if it can be repaired. My laptop is still...
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M
maheshbanala
from Khamgaon, Maharashtra
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Battery is discharged in shutdown mode

Address:Prakasam, Andhra Pradesh, 523001

Hi sir, i purchased new inspiron 11 3000 series model. and my labtab "Express service Code [protected]." i have few problems with this one. 1. Battery automatically dicharged in shut down mode. 2. i unable to take back up the system. please solve the problems thanks & regards mahesh [protected] [protected]@gmail.com...
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A
akash rathod1
from Delhi, Delhi
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Warranty correction

Address:Latur, Maharashtra, 413512
Website:dellindia

RESPECTED CARE, I had purchased the dell inspiron 3543 on 26 nov 2015 and the warranty perid expiry date showing is march 27 2016 instead of showing 26 nov 2016 so please help me for correction in my laptop warranty period i am uploaded here original Bill copy...
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B
brijithbaji
from Attingal, Kerala
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Dell venue 7 3741 tablet charger damaged

Address:Thiruvananthapuram, Kerala, 695304
Website:www.dell.com

I purchase a dell venue 7 3741 tablet on 4 th september 2015 ..it has one year warrenty...now my charger damaged during physical problem...i contact dell customer support ..they says that ..my product have no warrenty in product only warrenty in software...but in my purchasing time online product detailed in 1 year manufaturer warrenty for device and 6 monts warent for in-box accesories...i am purchased the product in amazon...they provides...
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S
Shivam Sehrawat
from Delhi, Delhi
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I am complaining about laptop

Address:New Delhi, Delhi, 110037
Website:www.dell.com

I have purchase dell laptop vastro 9th of nov 2015... service tag number is 573HY52 . i have facing issu of flikrin in on my laptop lcd screen 2times replaced lcd but still not working i did call on dell custmer care service number talked with parshant and his floor manager mr. deepak kumar they argement with me but they dn't know about policy and principal of dell service i wanted to replace my laptop but still nobody help me kindly help...
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A
Alekya Reddy Edara
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service n addressing customers

Address:Udupi, Karnataka, 576104
Website:www.dell.com

I have given my laptop for service to manipal Dell exclusive showroom. They told service isn't available there so sending to manglore, so that manglore service people will call me back after diagnosis and total service would take 7 days After 4 days manglore service guy called and told that he need7 more days to check since need to open the mother board (my problem is only power button hinge).I told him clearly that 2 months back I have...
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Address:133203
Website:dell_premier_support_

On 6 oct i complain of touch and keyboard issue of my laptop.on 12 oct they send technician They take about more than 2 hrs to repair the laptop but they broke screw of laptop and said it is jammed, unable to repair it even gave back to me in unbootable condition. They use poly thin packing to pack the laptop and use cello tape to pack other things & they told me that they are basically from HCL not DELL & told me that they will come again...
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S
Shripalnagar
from Bengaluru, Karnataka
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Desktop service tag G41SFY1 - not working

Address:Mumbai City, Maharashtra, 400006

Three nos Desktops were purchased about 2 yrs+ agoout of which two desktops have stopped working. Computers cannot be started at all. For a religious Charitable Publlic Trust such as ours, it has become chaotic particularly when two of three units stop working. Can some one visit our institution and render repair service. Second Unit's Tag No will be provided shortly.
Our Address:
12 J Mehta Marg, Nepeansea Road, Malabar...
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S
Sagarji008
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell monitor

Address:281121
Website:www.dell.com

Sir/madam my dell monitor not working i was purchased last six month ago i was complaint on ur costumer care engineer come and take away Bt. i was called 4 time no reply at all and customer care representative tell me ur order is delivered hows that possible if i did not receive please help me.otherwise i ll take action for you.thanks.....
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