Dell India Complaints & Reviews

I m using laptop model no 3542 tag no.D8PZ812 ...i have many tyms complain against dis laptop...in result ur technician came but there is no better solution provided for dis..i have also visited to service centre..still facing so many problems..within 12 months causing serious problem, ...requesting you to chnge this piece asap..A HUMBLE REQUEST .....

I purchased a dell laptop and found a bright spot on the screen, Immediately I requested to replace the laptop asap. So they accepted the replacement request and it took around one month the whole process for replacement. But when i got the new one, I found there are a lot of issues in the laptop like (Bluetooth is not working, System being very slow, touch pad doesn't work, keypad doesn't work properly etc etc). Then I tried a lot to...

SR Number[protected]As registered with Dell) India technical support wasn't able to arrange the parts for a laptop in warranty due to certain issues at their end basically the parts being unavailable for more than 30 days and I waited for those many days hence they processed for a replacement of the faulty unit with a refurbished one.

The unit was picked up from my place prior to delivering the new system as per their...

I given a laptop to dell service store, the problem only an changing the hard disk technician told me, i to agreed for that, he charged me RS5200/-, I asked out side same 500HD is available for 3000/-, He not bothering about the customers yet he havn't given a proper answer.I[censored] want means do outside only, why you came here, He is not at all giving respect
More over pls don't buy DELL products bludy...

I have recieved the laptop after 15days, problem still persists - many Files/folders got hidden up (issue starts the day motherborad replaced on 16th MAy'15) - screen fluctuation/flickering - Itune backup data lost Not able to undertsand the expertise where it lies - out side of cap or inside of mind Before my laptop's warranty expired, I have handed over the laptop so that mother board can be replaced thougt it has not been undertaken. After...

I'm totally disappointed with fell services for customer. I suggest u all pls don't buy dell laptop because the company only believe sell the product and after that not provide good service. Im buying a laptop from flipkart and I want to extend my warranty in festive offer but there is no source. I call at customer care number but he is totally refuse me. So again i request to all don't buy dell laptops again. Regards Sunny Sharma...

I have purchased dell Inspiron 5558 a few days ago and was facing some issues with the installation of Mcafee. Assuming that I'll get a better guidance on the installation procedure from customer care, I called the customer care- [protected] [ then dialled 4 followed by the recorded instruction(09.11.2015 at 16:46)] where a " supposed to be customer friendly executive" named Deepti answered the call. It seemed because of some network issue...

Dear Sir/Mam My laptop(DELL) is not working properly, so i submitted the laptop on 06.11.15(friday) at Shee Shyam Computer & Co, EC-20, Salt Lake City, Ground Floor, opposite city center-1, kolkata-64.At first they told me they will inform me within saturday, but they didn't inform me till now.Today Morning(Monday, 09.11.15) i visit that showroom, again they told me they will inform me within 5pm.Again they didn't inform me.Again i visit...

I've purchased dell 5548 laptop 2-3 months ago, and it is not performing good.
it takes alot of time to start, sometimes it doesn't even start, i have got windows recovered once from the dealer from whom i've purchased this laptop.but there is no improvement.
this is so annoying i've spent 53000 and got this piece of ....

I have purchased Dell laptop last year in november 2014 but within 1 year i have changed my screen for 3 times and still it is not working properly.I trust the company so i purchased the same. It is still creating issues. I want to replace my laptop so that i will not face anyproblem in future....

As per discussion with you, I am here by sending my original invoice for correction so please update my warranty to 12 Feb 2015, (Dell Laptop Latitude 3540) For more detail please see attached image. I had called many time to Digital Compusystems pvt. ltd. Nehru Place Delhi but no response. You are kindly requested to consider this. Regards!! Vikas Agnihoitri...

I have purchased a laptop (DELL INSPIRON 3558) from a dell retail outlet on 3rd october 2015 but when I entered in my BIOS on 19th Oct I found that it is a DELL VOSTRO 3558. There was a sticker pasted on the front of the laptop of inspiron 15 5000 series But the serial no. displays that it is a vostro system. I have contacted my dealer but they are saying that we are not responsible for this you have to contact dell. I have also contacted...

I bought a laptop dell inspiron 15 3000series. Express code is[protected], Service Tag : C549J52
I want to return this laptop or exchange this system . I don’t like this system, very poor performance.
I request you to return or exchange the system.
I want dell to return this .it is still under return policy but dell is denying to return.
Please take action on this....

I am using your product DELL INSPIRON 15 and i sure tht this produc(laptop) is having
2GB grsfic card (AMD A6)
4GB ram ..etc
and bluetooyh also and when i buy this laptop my blueooth was not working form that day i complain to shop they tell it is not ther fault call coustmer service
but it was not possible i request u that send one your man to repaire my laptop regarding the problem of bluetooth
my...

I recently bought a Dell Inspiron 5558, soon after I unwrapped it I noticed a dent on the card reader slot, I immediately called up the customer care to check if its covered under warranty, the reply was same old 'physical damages are not covered' I replied Okay I am ready to pay for replacing the damaged part & panel. The reply was quite surprising they do not have the spare parts yet & they have no idea when it will arrive. I was forced...

Name: Rohit singh Address: Kamothe, Navi mumbai(Maharashtra) This complain is about the Tablet dell venue 7 I purchased in may, 2015 but on 24 october that tablet has stopped to function. I request to kindly provide me with the required solution....

Date of incident : 19 Oct My complaint no: #[protected]# I was having issue that my laptop will shut down automatically after some time. For this, windows cd was sent to me but I have been contacting the guy for 4 days and he is not responding at all. And whenever I say I want to make a complaint against the guy, they hung the phone on me. I want to make a complaint against the guy who is handling this issue and immediate resolution...

Sir, i had deposit my product dell alienware 17 laptop for repair keyboard on dated[protected] at Dell Authorized Service Centre under serial no 6303m12. but on several reminders and visits they didn't repair my product which was in the warranty. every time they said the we are chakeing your system....

Sir, i had deposit my product dell tab model no venue 7 for repair on dated[protected] at swastik computer, LUDHIANA. under serial no G5LL122. but on several reminders and visits they didn't repair my product which was in the warranty. every time they said the we didnt receive the part from the company...

Sir i have taken dell 3442 in February 2015 from Nepal, it is working good till now but now there is a problem in display, a line appear on it which make it ungraceful, now I'm in India right now so please get solve my problem as soon as possible...