Dell India Complaints & Reviews

Here's my terrible experience with Dell and their customer care service. On 24 October, 2015 I bought the Dell inspiron 3542 (CI5/4/1TB/2GB/WIN8) and I have not been able to use it without an issue for even ten mins at a stretch, for the last three months !!! Despite two painfully long re-imaging sessions at the "Dell Exclusive centre", the laptop takes 45 mins to boot and an average of 5 mins to open a 5 slide presentation. Dell is...

I have purchased a DELL laptop vide order ID:OD[protected] and Invoice No:Invoice No : # BLR_WFLD[protected] vide [IMEI/Serial No: 4K6X612 ]. Now the power button is not working, we are unable to using the Laptop hence please advise us in this regard. Regards Pavan Kumar [protected]...

Sir I have purchased wireless mouse and keyboard together recently.. But now mouse stopped working even I'm not able to find your service center so I could lodge a complaint for that. Thanks...

- Placed an order for Dell Laptop (Inspiron 13 7348 2-in-1 Laptop ) through Dell seals person. - Dell India Placed order with there official On-line dealer Compuindia (www.compuindia.com). - Order Date 2015 Nov 30th - Order Number #[protected] - Order is accepted my the Compuindia. - Drooped the cheque on the same day (2015 Nov 30th). - The payment got credited on 2015 Dec 3rd. - Shipment created by Compuindia on 2015 Dec 7th. - Order...

I have complaint to Dell regarding my Laptop's damaged screen for replacement and also paid full amount for hardware and service (Prepaid). I received the part on 21st Dec 15 but still engineer not visited to replace the screen and when I called to Dell regarding this they said that there is no complaint registered for this case. Kindly sort it out. The guys to whom I have talked about this are Ashim Amitav Das (Dell | Centralized Document...

I had purchase a dell inspiration laptop bearing model no 11x[protected] from lalani inf etech city, 6 g c avenue, kolkata-13 on 12/9/2014 vide delivery invoice no-etc/ti/14-15/01964.Please note that after using a year the battery of ehe laptop totaly exausted. Despite my search the above model battery is not available in the market.I request you to kindly provide the name and phone no of the dealer wherethe same id available with price....

I got dell 5558 full HD 2 months ago, i which graphic was not at all working, i fought with dell and got a new laptop at last. Which took almost 30 days long this was too worst. After i got replacement the new laptop was 5559 as they discontinue 5558. the replaced laptop 5559 is dead slow nothing is working in this laptop. Another fight starts :)...

When i pluged my charger with laptop this is not work charger lihght is show on but my laptop in not charge i charge unother charge then charge...

Sir/Madam, A couple of months ago, I complained a problem stating my dell monitor to helpline. This happened around half-one months after the purchase. The problem was ... There was a thin strip of line running longitudinally from one side to other.At the beginning there was only a strip and now it has grown into a wider line parting my screen. I sent them mail and also a call They said that the complaint is not included in their...

Don't believe in Dell service anymore..they don't deserve our trust.. Evident deterioration in service quality. Extremely poor response and escalation of issues...

Upto now i didn't find that now i see that my laptops keyboard is not attached properly and it always shakes and gives sound when i was typing...

Hi I am having problems with laptops, contacted local service centres, there has been no response and nobody is anwering to my phone calls. What is the number to contact, whom should I approach. Please suggest...

I bought a new dell laptop inspiron series core i5 (5558) a month ago and have been facing issues with touchpad since. The touchpad doesnt work properly and my cursor hangs a lot. This problem startet a week after i purchased the laptop. Also when i connect the mouse, the cursor is irratic ie it clicks on random stuff and opens it by itself. I contacted dell technical support but all they gave were some random instructions which failed to...

I purchased dell inspiron 15 series laptop on 29-jun-2015 and applied for dell back to college offer i got the gift voucher that are and status of my warranty on dellbacktocollege.com is also sucessfull but when i check it on dell official website it is not showing the extended warranty i contact so many times to dell but the reply was it will take some time but not i was 5 months and issue is not resolved....

Sir/Ma'am, My express service code is [protected] My machine tag is 2734QX1 My brother purchased an extended worth Rs. 6000/- in 2013 for my dell laptop 2734QX1. I already had a warranty till 2014. After which the extended warranty supposed to carry forward (till December 2016). Order no:[protected] Salesperson: Mr. Karthik Pathak It seems that Dell has updated the warranty for some other machine and not 2734QX1. We...

Sir, my laptop is not booting AND CD DRIVE ALSO PROBLEM thats tag no 8Z474Y1, and service code is [protected], MAC F01FAF1EB932. CELL : [protected], [protected]. please solve the problem as early as possible....

Laptop Latitude 3440 is getting shutting down intermitantly. Dell first told to change battery, I placed new battery but the problem is same and in increasing side. But no one is attending the problem physically. They tried telephonicaaly but nothing was solved....

Dear Sir 1. The Lap top Inspiration 3421 with above service tag was purchased on[protected] from Reliance digital. (Scanned copy invoice attached) for my daughter Sunayana. 2. Service warranty has been extended for two more years by payment of additional amount of Rs.3667/- ( Pl see the invoice). 3 Encountered warranty problem on earlier service request. 4. requested to extend warranty as per invoice condition and confirmed through mail...

Greetings, Hindge not fixing propely. Expecting you guys to help out the customers! Service Tag: 799RJ22 One month after i purchased my laptop i found closing/opening my laptop was tight and something was blocking. i took it to the authorized dell centre where i bought the laptop. They said that it is working good and it would be alright in a course of time. Few week backs i noticed that there was a crack developing near the hindge....

Dear sir, Warranty not yet provided please solved my problem this week or else I am forced to take help of Court- purchased Dell Inspiron 3148 on 16 August 2015 under -Independence offer for the necessary procedure were completed and my case was approved and the money was deposited my " Independenceoffer" registration number is[protected]...