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Dell India — Dell Monitor warranty rejecting

Purchased new monitor from retail shop which is not comes under GST. So, they haven't provided GST Bill. Dell support people not accepting the bill without GST number. And rejecting for repair, which is under warranty.
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Jan 13, 2022
Updated by NARAYANA1257 https://consumerhelpline.gov.in/user/complaint-details.php?cid=3214079&&sid=9&&ctid=257
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Comments

We are disappointed to hear about your experience with us. Kindly drop in a DM to our support team, @DellCares, on Twitter regarding this. They will certainly get this resolved for you.
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NARAYANA1257's [Complaint's author] reply, Jan 11, 2022
Do I need to keep posting these information here and there .. what ever the information you want. Please ask me here I can post the details...
Hi, could you please help us with the Service Tag number so that we can take this ahead?
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NARAYANA1257's [Complaint's author] reply, Jan 13, 2022
Any update here
As requested earlier, it would be great if you could share the service tag number with us so that we can help you with the way forward.
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NARAYANA1257's [Complaint's author] reply, Jan 13, 2022
6tkbc13
Hi, we have shared your details with the relevant team. They shall soon get in touch with you and assist further.
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NARAYANA1257's [Complaint's author] reply, Jan 13, 2022
Okay, thank you

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